FIX LIGHT AND INSTALL SENSOR LIGHTS IN THE BACK AND FRONT
Hello Ralph,
We are pleased that Goran exceeded your expectations and we look forward to working for you again. Have a great day!
Electric fix after home isnpection
Thank you for submitting a review about your experience with Adrian and Andrew. We also appreciate that you will refer our service to others.
Have a great day!
We appreciate your review and are pleased to learn that you were happy with the service you received.
We hope that you will refer us to others and look forward to working for you again.
Have a great day!
Prompt service but very overpriced!
Good afternoon:
We are so happy to hear that the service you received was excellent! We strive to provide our customers with an outstanding customer service experience from their very first contact with us.
With regards to your review, we are going to attempt to explain our pricing as best as we can.
The prices quoted include labour and material (if required) to complete the work – there is a standard amount of labour and cost for material (if required) included, per-item.
The first line item is noted as our “task rate” (for your quotation, it is the GFCI receptacle). These rates include our overhead costs in getting our electrician(s) to your door.
Our rates are determined by our Menu Pricing Guide and when you hire an electrician from Mr Electric to complete your electrical work, you can be confident that:
1. All of our electricians are licensed and insured.
2. We are an Authorized Contractor with the Electrical Safety Authority.
3. We are accredited with the Better Business Bureau (BBB).
4. All of our work carries a lifetime labour warranty and we honour the manufacturer’s warranty on all material that we supply.
When we quote a job, our rates are by the job (not by the hour) – this is so that there are no surprises at the end of the job – the price is the price. So, if it takes a little longer to complete the work as outlined, there is no extra cost to you the customer. We value integrity in our pricing and this by-the-job pricing reflects that. We do not claim to be the cheapest – as I’m sure you can appreciate, there is a cost to doing business: training, fuel, insurance, vehicle & building leases, advertising , utilities, etc… These costs are unique to each business and affect the cost that each individual business can work at. Knowing this, and having dealt with a few of our customers that have had work completed by other electrical contractors, I can say wholeheartedly that we are neither the cheapest or the most expensive.
I hope that this answers any questions you may have regarding why our pricing is as it is.
Again, we are glad that you were extremely pleased with the service that you received.
Have a great day!
Light fixture/ outside timer on lights
Thank you for submitting your review about your recent experience with Mr. Electric and our electrician Adrian. We appreciate great customers like you and look forward to working for you again!
Hello Jennifer,
It was our pleasure working for you.
We appreciate that you took the time to submit a review about your experience with Mr. Electric and specifically our electrician, Goran. We take price in providing Expert Electrical Service and giving our customers all of the necessary information required for them to make an informed decision about the electrical work required.
We look forward to working for you again in the future!
We appreciate your review of your service experience with Mr. Electrician and our electrician Adrian. We value the trust you placed in our company in allowing us into your home and do our best to show up on time and provide Expert Electrical Service. We look forward to working for you again in the future.
Thank you for taking the time to share your positive experience with our technician Brennan and Mr. Electric. We recognize that exceptional electrical is about more than installing light fixtures, it's about assuring that you hired the right company from the time we answer your call. Please give us a call when you have any future electrical needs.
Hello Roy,
We appreciate that you took the time to review the service you received from Omar and Mr. Electric. We take pride in making only agreements that we are willing, able and intend to keep. This includes keeping our customers informed about our electrician's arrival. We are pleased that Omar was able to resolve your problem efficiently. We look forward to working for you again in the future!
Hello Pamela,
Thank you for posting this review. We are pleased that you received timely and professional service and were kept well informed along the way. It is this customer focus that allows us to maximize our customer loyalty! Thank you for choosing Mr. Electric and we look forward to working for you again in the future!
