We have called and met with a few Interlock contractors based on high reviews from this website. Nino from True North stood out from the rest by projecting an image of a seasoned “hands on” professional with down to earth attitude. Few things impressed me right from the start:
He did not have this ‘salesmen’ mask that you some times see in people that just want to get your business.
He didn't criticise our ideas or visions (like some did), however made his recommendations and suggestions explaining pros and cons.
He was reasonably priced compared to some other quotes that I received before, It was not the lowest number as well.
After checking references and previous jobs, we granted contract to True North Interlocking.
Nino pointed out a drain issue on a side walk and recommended a solution.
True North team were accurate, respectful and polite, they always did clean job and cleaned up the place before leaving.
Of course as in every project there were misunderstandings and mistakes made from both sides, I am talking about our poor decisions as well, but and i want to emphasize it, we were able to resolve those discrepancies and still maintain positive friendly attitude, I think this is one of the key qualities that is so rarely seen between people.
At the end the job was done, corrections that needed to be made were made. I am confident that Nino will stand up for his word and will provide a good support in future if required.
Overall we are very pleased with our choice and we would hire True North again.