I discovered the Eavestrough Company on Homestars.
Wendell L. - owner - stopped in to price it out Wendell is very knowledgeable in this business, and is a straight up shooter: tells it the way he sees it with no sales pressure tactics...he's been around a fair bit and has nothing left to prove. His quote was very competitive. The software package that the TEC uses is formal and professional, the quote / invoices are emailed to you in a PDF format. You pay nothing up front, only when the job has been completed to your satisfaction.
The job was performed according to the contract and the job site was cleaned up quite meticulously.
Another thing I found convenient is the fact that I could pay using my mastercard therefore, allowing me to accumulate points! Cha ching$$$
Faye, the way you communicate with your customer base is very well appreciated and a standout from all other companies. Keep it up!