Accurate Home Inspection

Home Inspection
Southwood Calgary AB T2W 0P6
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Accurate Home Inspection
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97%

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Reviews by rating (past 12 months)
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Best of 2021 winner 9 timesBest of 2021winner 9 times

Reviews for Accurate Home Inspection

Average customer rating:
9.8 10 (631 reviews)

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Peter in Edmonton
Peter in Edmonton
0 reviews , AB
10/10

Home Inspection Review

It was a pleasure meeting Terra and having her perform a thorough inspection on the home I am purchasing. Terra's knowledge, clear communication and services provided along with her willing attitude place her definitely in the top ranks of home inspection professionals. The report she prepared was thorough, concise and submitted to me the same day. Very satisfied with this level of service.
I would happily recommend her services to those considering a home purchase.

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Company Response

Thank you Peter, It was great to meet you and even learn a little from your extensive experience!!
We really appreciate you taking the time to tell others about your home inspection experience.
It was a pleasure to do work with you!
Enjoy your new home!
info@calgaryinspection.ca
@yychomeinspection - Follow us on Instagram or Facebook for tips, tricks and deficiency pic's
403-826-6111

Rachelle in Airdrie
Rachelle in Airdrie
1 review Calgary, AB
10/10

Home Inspection

Terra provided such exceptional service during our home inspection. She has such a great attitude and you can tell she loves what she does! Terra did such a thorough inspection on our home which made us very happy to know and we left feeling confident with the purchase of our home. We recommend her services to anyone!

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Company Response

Hi Rachelle, Thank you so much for your kind review. I am very happy with how satisfied you were with the inspection and the entire process. I do love my job!! Please do not hesitate to call me anytime if you have any further questions.
info@calgaryinspection.ca
@yychomeinspection - Follow us on Instagram or Facebook for tips, tricks and deficiency pic's
403-826-6111

Jamie
Jamie
0 reviews Calgary, AB
10/10

Home Inspection

I was recommended by my realtor to use Terra for a home inspection & she did not disappoint!! So kind and professional. It was on the shorter end of time as my soon to be condo is quite small - but she was very thorough!!! Very detailed and explained anything of concern with proper ways to resolve those situations. The report I received was very detailed as well! I definitely recommend Accurate Home Inspection for your home inspection needs! Thanks Terra!

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Company Response

Hi Jamie, Thanks so much for writing a review here on HomeStars. It's greatly appreciated. We are happy to hear you were pleased with the inspection. All the best and if you have any questions or concerns please contact us.
info@calgaryinspection.ca
@yychomeinspection - Follow us on Instagram or Facebook for tips, tricks and deficiency pic's
403-826-6111

10/10

Quality Inspection with Customers Centric Attitude

Terra is an experienced home inspector that was focused as much on finding deficiencies in the home as she was in answering my questions in an effective manner. In the end, I was very confident to move forward in waiving the home inspection condition. We are excited about moving into our new home. Thanks Terra!

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Company Response

Thank you so much for taking the time to post a review, I’m thrilled to know you were happy with the service from start to finish. It means so much when we hear directly from our customers on the great job we're doing. Thank you for choosing Accurate Home Inspections
Enjoy your new home
info@calgaryinspection.ca
@yychomeinspection - Follow us on Instagram or Facebook for tips, tricks and deficiency pic's
403-826-6111

Natasha in Calgary
Natasha in Calgary
1 review Calgary, AB
10/10

Excellent Professional Service

This is the second time I have used Terra. I find her professional and easy to work with. Her reports are clear, accurate and thorough. I like the fact that I can ask questions as we go along and her answers are both thoughtful and knowledgeable. I would definitely recommend her.

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Company Response

Hi Natasha, thanks for taking the time to post a review on my service. I love helping my clients understand the condition of a home and giving them the knowledge to make informed decisions. Don't hesitate to reach out if you have any questions down the road. Thank you kindly for your repeat business and support.
Enjoy your new home
info@calgaryinspection.ca
@yychomeinspection - Follow us on Instagram or Facebook for tips, tricks and deficiency pic's
403-826-6111

Laurentiu in Calgary
Laurentiu in Calgary
1 review Calgary, AB
0/10

Home Inspection

** Use at own RISK**

Terra was recommended to us as a backup since our regular home inspector was out of town. My wife and I both took our time and read over the countless reviews present on the Accurate Inspections site. With the high percentage of positive reviews we felt comfortable to proceed.

Terra was prompt, professional and overall after the hour and a half home inspection both my wife and I felt we were purchasing a home with a great renovation as only minor issues were identified.

After taking possession, my plumber found five live wires which were incorrectly terminated and a hidden electrical box. Before even beginning his work the plumber informed me he could not in good conscious walk away from this job without addressing those first. Being aware I had a two year old he took care of all the electrical issues and ​encouraged me to follow up with an electrician ASAP.

After this incident I contacted an electrician and informed my realtor of the findings. Our Realtor insisted on allowing Terra the opportunity to have a second home inspection .Terra agreed and came for as second inspection, however the professional demeanor was gone and was visibly aggravated for having to be there a second time. Her response to the live wires was "so you found a few live wires, so what? Nobody died, what's the issue?".

Regardless, of both myself and our realtor making ourselves available, Terra sped through, refused to even look at garage and overall was finishing within 20 minutes. To her credit the second time she was able to identify rotten plywood on the roof. During the first home inspection roof could not be accurately assessed due to conditions (this is no fault of inspector, just poor weather conditions).

From Terra's second inspection I called a roofing company which had several recommendations for me. Based on those recommendations I once again called Terra and pointed out some of the things which would of been nice to have been pointed out to us. Her response was simply it was not her job to identify or inform as she had gotten in trouble with presenting certain things about roofs in the past. In the end of our conversation Terra agreed to provide a full refund provided I sign releasing her from any liability of the home inspection. I agreed to that, however upon receiving the release paper it also stated that no reviews could be posted and any past negative reviews had to be removed. (This was a huge red flag now regarding the legitimacy of her previous reviews.)

After the disappointing demeanor from Terra I shelled out another $1K and hired my first choice Company X (name blocked by home stars). The inspector came and was able to identify numerous deficiencies Terra missed on her two home inspections. As this review is long enough, here is the short list of deficiencies identified: front, rear and garage stairs have inconsistent height, are not up to code, which can lead to elderly people falling (need to be rebuilt to code; yet more electrical sockets with have no power; garage has exposed framing bellow grade; garage roof has no venting which greatly reduces the life of any shingles; both neighboring fence lines have no retaining wall when our property above both neighbors; elevated moisture readings in master shower possibly due to incorrect building; home roof trusses were built on site and are held together by staples not nails or screws; furnace exhaust possibly too close to window opening (HVAC confirmed this is true and not up to code).

After Company X (again name blocked by homestars) did their inspection I contacted Terra and upon trying to go over the numerous additional deficiencies identified her response was simply "it was not her job to know the code or identify those deficiencies". In the end I gave up trying. When I tried to bring up the review ban on the release letter she simply stated it was "so bad reviews would not harm her." In the end I was disappointed due to the extremely poor attitude experienced, despite having the opportunity to address the issues, and having found numerous issues post-inspection.

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Company Response

Hi Romeo,
Thank you for your feedback. It seems you may not have realized that when you bought a home in a 1960's neighborhood that the home would have characteristics of a 1960's home, not a brand new build.
An equally long response will be posted shortly as many comments and items in this review are incorrect, incomplete, misleading or misconstrued.

Lisha in Toronto
Lisha in Toronto
0 reviews Calgary, AB
10/10

PRE-PURCHASE HOME INSPECTION

We called Terra late on Friday and she answered right away and was able to give us available times.

Very professional and knowledgeable! Open to any and all questions we asked and very thorough in explaining to me the issues found. The inspection report is very detailed and useful.

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Company Response

Thanks Lisha, I am always happy to answer as many questions as possible during and after the inspection. I really appreciate you taking the time to tell others about your experience.
It was a pleasure to do work with you!
Enjoy your new home!
info@calgaryinspection.ca
@yychomeinspection - Follow us on Instagram or Facebook for tips, tricks and deficiency pic's
403-826-6111

Chris in Saint Albert
Chris in Saint Albert
1 review Calgary, AB
10/10

Home Inspection

Using Terra's home inspection service was a breeze even with this booming housing market. We called (on a weekend no less) and she answered right away and was able to give us available times. Everything happened on time and we were well informed of the process before the actual inspection took place. Terra has a great personality and helped us understand how to take care of our home once we move in. Terra was thorough. Would definitely recommend her to my friends and family.

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Company Response

Thank you so much for taking the time to write your review. I try to be very detailed and thorough so knowing how happy you were makes me feel proud. I am always here to help and answer any questions that may arise. Enjoy your new home!
info@calgaryinspection.ca
@yychomeinspection - Follow us on Instagram or Facebook for tips, tricks and deficiency pic's
403-826-6111

bjbalis
bjbalis
0 reviews Calgary, AB
10/10

Above and beyond from start to finish!

Terra started off with a huge leg up. Before even entering the home she walked us through the process, gave us tip sheets and a home organizer for our house maintenance. It was a small gesture but showed, from the start, that she was there to do what was best for us in our home buying journey.
She took her time, answering questions, giving helpful tips, and making sure that we were on the same page about each room.
Terra was informative and clear, giving us home maintenance suggestions, and making the whole process worry free. We walked out with an excellent understanding of the home, immediate fixes vs long-range timeframes.
The thermal imaging and drone used to view the roof provided that extra security that told us we weren’t going to get any surprises.
I would absolutely recommend Terra and Accurate Home Inspection YYC to anyone looking to buy.
Thank you Terra!

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Company Response

I am just thrilled how satisfied you were with the inspection and the report. It is always our goal to explain things in great detail so everything we speak about is understood clearly. In the long run if you do understand everything it will be easier to upkeep your home. I appreciate the time you took to write the review. Thanks for choosing us for the inspection.
info@calgaryinspection.ca
@yychomeinspection - Follow us on Instagram or Facebook for tips, tricks and deficiency pic's
403-826-6111

John D. in Calgary
John D. in Calgary
0 reviews Calgary, AB
10/10

Taking time to explain

We are so impressed with Accurate Home Inspection, we are hiring again.

They take the time to show and explain what they are seeing during the inspection.

Look no further

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Company Response

Thank you John!
We really appreciate you taking the time to tell others about your experience.
It was a pleasure to do work with you AGAIN!
Enjoy your new home!
info@calgaryinspection.ca
@yychomeinspection - Follow us on Instagram or Facebook for tips, tricks and deficiency pic's
403-826-6111

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accurate Home Inspection

We have been one of the number 1 reviewed home inspection company for 12 years!!

We take special Covid 19 safety precautions for everyone's safety.

All of our inspections include a 5 Year Roof Leak Warranty, 90 Day limited Warranty on: Mechanical, Structural, Mold and Sewer. We also submit most appliances for a Recall Check.

Ask us about our Discounts!

Accurate Home Inspection is very proud to have won the Best of Calgary Home Inspection 8 Times! 2011, 12, 13, 14, 17, 18, 19 and 2020 Receiving this honour for the many years makes us want to work even harder for you and continue delivering the best home inspection service possible.

We are up to date in all aspects (certifications/memberships) to ensure that we do the inspection right the first time and every time.
Infrared Certified Building Thermographer, Red Seal Journeyman Carpenter, Professional Home Inspector (PHI), Certified Home Inspector (CHI)

Call us for a quote or fill out the inspection request on our website. https://www.calgaryinspection.ca/inspection-request.html

Read some interesting articles on our blog: https://www.calgaryinspection.ca/blog.html/

CATEGORIES
Home Inspection
PRODUCTS
5 Year roof leak warranty, 90 day limited warranty on: Mechanical, structural, mold and sewer. RecallChek for appliances, Thermal Imaging, Roof Inspection, Electrical Inspection, Exterior Inspection, Structural review, Window Inspection, Consulting,
SERVICES
Our professional home inspectors use their years of experience and the latest Inspection technology. Infrared Certified Building Thermographer Recall Chek for all appliances
BRANDS
FLIR Infrared Camera Little Giant 26 Foot Ladder SurveyMaster Protimeter - Moisture Meter Gas Probe BW - Carbon Monoxide Detector Combustible Gas Leak Detector UEI
STYLES
Easy to talk to and ask questions, we have a down to earth style.
SPECIALITIES
Infrared Certified Building Thermographer Red Seal Journeyman Carpenter Registered Home Inspector (RHI) Certified Home Inspector (CHI)
WEBSITE
https://www.calgaryinspection.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
Cheque, Cash, Email Money transfer, Paypal
LICENSES
Full Provincial Home Inspection LicenseJourneyman Carpenter with Red Seal Certification (inter-pro
MEMBERSHIPS
APHIS (Alberta Professional Home Inspectors Society), BBB Alberta (Better Business Bureau) ASHI
LIABILITY INSURANCE
Yes
DIPLOMAS
Jouneyman Carpenter, Infrared Certified Building Thermographer
BONDED
Yes
PROJECT RATE
Please visit our website or call us for pricing and services.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 year Roof Leak Protection, 90 Day Warranty on: Mechanical, structural, mold, sewer. Limited warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.