MAXgreen Windows, Siding And Roofing

Hi Melissa, Thank you for taking the time to leave a review! Sorry to hear about your experience on your upper windows. Hopefully they made things right for you. Thanks for such a high recommendation. If our customers would not recommend us to their closest friends and family, then we have not done our jobs properly. We truly believe every customer deserves 10 star service, regardless of the industry or company providing the service. It is too bad that customer service seems to be so lacking these days in many different businesses. It is great that forums such as HomeStars exist for consumers to share their good and bad experiences with others so that their fellow homeowners can also make informed decisions when choosing a service provider. Thanks again for the opportunity to work in your home and help out your family. We love our "extended families"! Cheers, Adam.

Hi Anita, Thank you for your amazing review! It is funny how so many companies overlook "the little things" because they only think the "big things" matter. But the "little things" are what makes all the difference. Beyond your mention of high quality materials, our commitment to giving back to our community in which we live and work, the flexible scheduling, and the personable employees, we also believe in going the extra mile to ensure that all nail holes are filled, the trim is caulked to the frame and wall, and that the trim corners are glued to prevent separation with temperature and humidity changes. All of the above, combined the with the knowledgeable and education focused Project Consultants, and the skill and in depth training of the Installation Technicians on our 7-Stage LEAK-PROOF Installation System, means that all customers get a high quality, LONG TERM SOLUTION for their window and door needs. Thanks again Anita! We look forward to working with you again in the future! Have a great holiday season and a Happy New Year! Cheers, Adam

Hi Mel, Thank you for taking the time to share your experience with the HomeStars community! Planning is certainly a big part of the service we provide. All the way from the initial site measure, the Installation Technician is planning out the process for the project and making detailed notes so that all team members know exactly what they are responsible for going into a project so that it goes smoothly. Poor planning is the cause of a lot of the horror stories our industry is unfortunately plagued with. We don't believe homeowners should have to be inconvenienced to ENSURE A COMFORTABLE AND LEAK-PROOF HOME FOR GOOD. Clean up is also a high priority for us as we want to leave all homes as clean or cleaner than we found them. Please do not hesitate to let us know if you have any questions or concerns about your new windows, or if you know anybody else in need of our services as you can earn $100 for every 5 windows or doors we replace as the result of your referrals! That's a cheque that you can spend anywhere, not a gift card that may get misplaced and not spent. Thanks again for the kind words. Cheers, Adam

Hi Ron, Thanks for the feedback! We definitely strive to keep the job sites clean throughout the project and ensure the home is completely livable every night! You are so right about the entire MAXgreen Family caring about our customers who we also believe are an extension of our Family! WORRY-FREE is our goal not only throughout the process but also for the decades following the replacement. You no longer have to worry about leaking windows doing damage to one of your biggest investments - your home - with our LEAK-PROOF INSTALLATION WARRANTY. Please do not hesitate to contact us with any questions or concerns about your new windows! And don't forget that you can earn $100 for Every 5 windows/doors we replace as a result of your referrals! There is no limit on how much extra income you can earn as we truly want to thank those who support us instead of putting up billboards or spending thousands on mail outs like other companies may do. Thank you again for the opportunity to help improve the COMFORT and EFFICIENCY of your home! Cheers, Adam.

Hi ND, Thank you for taking the time to share your experience. We believe all homeowners deserve a STRESS-FREE experience, with PUNCTUAL Consultants and Installers that care about ensuring COMFORTABLE and LEAK-PROOF homes for our valued customers. Unfortunately some contractors give our industry a bad name in terms of being messy or always late, but thankfully HomeStars is here to hold everybody more accountable for their actions, and ultimately result in better service for all homeowners. We also know that the amount of industry jargon out there can be very confusing, especially when many manufacturers use different terminology to describe the same things. This is why our quotations are very detailed, informative, and professional, yet "simple, clear, and easy to understand" as you put it. We are also willing to work with all homeowners to ensure they are ultimately getting the best solution possible for their needs, even if we may not be the best solution for their particular problem. This is why we have established an AMAZING NETWORK OF PROVEN QUALITY AND SERVICE PROVIDERS for many different home improvement projects that homeowners may require. Please do not hesitate to contact us should you have any questions about your new windows, or if you happen to find yourself in need of a reliable contractor for another home improvement project and we will be happy to assist. Thanks again for the opportunity to work with you! Cheers, Adam.

Hi Daniel, Thank you for your amazing review! We are very committed to giving back to our community, so we love to support great fundraising efforts like Movember in addition to our MAXcommunity by MAXgreen Charitable Giving program. You hit the nail on the head about us just being a phone call away if you ever have any issues. After all, what good are new windows and doors if the company who installed them doesn't back them up with a LEAK-PROOF Installation Guarantee and Industry-Leading Customer Service Standards? We look forward to working with you next Spring on the remaining 6 windows when you are ready. Thanks again for the opportunity to work on your family's home! Adam

Hi VV, Thanks for taking the time to share your experience with the HomeStars community! Cleanliness is very important to us, as is installing quality products and providing a professional service. We greatly appreciate your referral! Cheers, Adam.

Hi Stacey, Thank you for your amazing review! We definitely got lucky with the quick turnaround due to a last minute cancellation. I'm glad we were able to fit your project in so quickly! We would love to be able to service all customers that quickly, but thanks to our wonderful customer referrals we have quite the backlog these days! We are committed to only the highest quality workmanship and professionalism and require new Installation Technicians to meet a very high standard before they can lead their own crew. We would much rather have slightly longer lead times and high quality work than a quick lead times and suspect quality. We are thrilled to hear that our customers feel so strongly that we are worth waiting for and telling their friends about. Thanks again! Adam.

Hi Dahlia, Thank you for taking the time to post your wonderful review, and especially for going into the details of pointing out what you liked most about the service received from Garry, Pat, and Wes. We love passing these comments along to our team and our team is motivated by ensuring happy customers every day! We look forward to working with you again in the future for any other window or door projects you may require, or assisting your family, friends, and neighbours to solve their leaky and inefficient window problems! Don't forget that you will earn a Referral Bonus of $20 for EVERY window and door that we replace as a result of your referral, so make sure they let us know you referred them! Cheers, Adam

Hi Heidi, Thank you for your kind review! Your recommendation to your closest friends and family is the highest level of compliment we can receive! We work very hard to keep all of our customers' homes as clean as possible and provide excellent service and workmanship. Enjoy your new energy efficient windows! Thanks again, Adam