The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1183 reviews)

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HarryC
HarryC
1 review Calgary, AB
1/10

Overpriced

Representative Chris was very nice, no complaint on his part. Services were overpriced and quotes limited in detail. Approved the work that needed to be done (replace a leaking valve) Did not approve $450 quote to attach two (Chris was not certain whether the quote was for one or two) water hammer suppressors onto our washing machine, and $250 to replace rubber supply lines for the washing machine. Will not call Gentleman Pross back again.

Approximate cost of services:
$565.00
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Company Response

Harry, thank you for taking the time to leave a review. At the Gentlemen Pros, we have a 100% guaranteed satisfaction agreement with our clients and want to know how we could have made this a 5-star experience for you. Please email me at haily@tgpros.ca so I can hear about your experience as we would love to fulfill our promise!

YG in Calgary
YG in Calgary
6 reviews Calgary, AB
10/10

Faucet repair

Chris was friendly and showed very clear estimate. Great customer service and his skill. Best Plumbing company ive used so far.

Approximate cost of services:
$600.00
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Company Response

YG, thank you for your feedback! We absolutely strive to be the best plumbing company in Calgary.

Johnathan in Toronto
Johnathan in Toronto
1 review Edmonton, AB
10/10

Plumber

Great service from Christine at dispatch to Jeff the plumber. Very professional and efficient and solved my issue.

Approximate cost of services:
$1,195.00
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Company Response

Johnathan, thank you so much for the review!

Don
Don
3 reviews Edmonton, AB
9/10

New circuit added, new doorbell installed, plus miscellany.

Chris was friendly and jovial, but professional without a fault. He answered my questions with patience and clear answers. A problem arose which was going to add huge costs and headaches to the doorbell project. He suggested an alternative solution that got rid of all the headaches and a great deal of the cost. He exuded competence. I couldn't have asked for better service.

Approximate cost of services:
$3,000.00
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Company Response

Don, thank you for taking the time to leave us a review on your new circuit and doorbell installation!

Ron & Theresa
Ron & Theresa
0 reviews Edmonton, AB
10/10

Installed designated 15 amp breaker, including a 15 amp receptacle for the hot water tank attached

We were very happy with Deans electrical service for our new Hot-water tank. Including answering all the questions, and explaining anything we were unsure of related to the electrical side of our home.

Approximate cost of services:
$111,400.00
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Company Response

Ron and Theresa, thank you for taking the time to leave us a review on your breaker installation!

Private User
Private User
Private User reviews Calgary, AB
10/10

Electrical maintenance

Julian was very punctual, also very helpful in explaining some easy ways to maintain or fix electrical problems , he also walked us through other services that the company provided ! Amazing experience. We signed membership.

Approximate cost of services:
$800.00
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Company Response

Thank you for your review on your electrical maintenance, and welcome to the family!

Linda in the West End
Linda in the West End
6 reviews Edmonton, AB
10/10

Toilet seal replacement and overall service check

As usual, the service from Gentlemen and gentlewomen pros is top shelf from the office staff right to the service technicians. Thank you once again for a job exceptionally well done.

Approximate cost of services:
$1,200.00
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Company Response

Linda, thank you for taking the time to leave us a review on your toilet seal replacement.

Mazie Carter
Mazie Carter
2 reviews Calgary, AB
10/10

Leaking Hot Water Tank Fix

The fact that Richard was able to schedule us for a last-minute hot water leak repair shows just how valuable these people are. I wholeheartedly recommend Gentlemen Pro's in Calgary, Alberta.

Approximate cost of services:
$300.00
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Company Response

Mazie, thank you for your review, we never want you to deal with a hot water tank leak. Thank you for trusting us.

Private User
Private User
1 review Calgary, AB
10/10

Leaking Shower Fix

Technicians were on time and professional. Logan was thorough in explaining the process they would follow to identify and fix with issue and was transparent on the costs. He allowed for check-ins at each phase of rectifying the problem to ensure I understood and provided different options on how the issue would be rectified. He made sure I was comfortable with the solution before proceeding with the work. Additional checks around the house provided good insight on potential other issues.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your kind review!

Anne J.
Anne J.
1 review Edmonton, AB
10/10

Install new toilet, remove humidifyer

An appointment was set for the evening in mid July but they managed to arrive for the mid afternoon which was AWESOME!!!! Dave and Chris (sorry if I got your names wrong) were fast, professional and most importantly for me, packed with humour to get through a rather stressful situation. I actually was able to talk to someone immediately to set things up instead of leaving a message and potentially getting a call back in a few days. A detailed invoice was sent which I needed to present to the new owner for proof of completing the work. Customer service was excellent and I even got a Thank You card mailed to me from Ashley acknowledging my existence which is absolutely unheard of now. It was wonderful to deal with everyone at The Gentlemen Plumbers.

Approximate cost of services:
$780.00
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Company Response

Anne, thank you so much for taking the time to leave us a review! Our 24 hour customer service is a great way for us to help our customers promptly.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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