The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1183 reviews)

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bethard.murph
bethard.murph
0 reviews Edmonton, AB
10/10

Plumbing

Augered our kitchen drain. Very clear on what service was needed, and made a recommendation. Very polite and kept area very clean. It was a difficult clog but he managed to get it fixed for us. Would definitely call again.

Approximate cost of services:
$470.00
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Company Response

Hello bethard.murph, are we ever glad your drains are clear and that you are now in the know. We sure appreciate your review. Enjoy those clear flowing drains!!

Fatehia
Fatehia
0 reviews Edmonton, AB
10/10

Plugged kitchen sink

He kindly did a lot of explaining around our concerns and this was very helpful.

Approximate cost of services:
$471.00
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Company Response

Hi Fatehia, we are so glad that you enjoyed our educational approach. Thanks for giving the gentlemen plumbers a call. We appreciate the great review.

jessf
jessf
2 reviews Edmonton, AB
10/10

Shower diverter repair.

Set screw replacement on shower diverter in upstairs washroom, plumbing inspection of that bathroom and remainder of house.

Approximate cost of services:
$140.00
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Company Response

Hello jessf, super glad your shower diverter is working again. Nothing better than having the ability to turn up the heat in your shower. Thanks for the great rating in your review.

susieh
susieh
1 review Edmonton, AB
10/10

Yearly Home inspection

Puntual, polite and friendly. Explain me what was needed and why.. overall a great job and experience

Approximate cost of services:
$120.00
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Company Response

Well hello there susieh, just wanted to say thanks for being one of our valued diamond club members. We sure appreciate you sharing your experience with us, we look forward to seeing you again. All the best.

K_dobson
K_dobson
0 reviews Edmonton, AB
10/10

Leaky shower

Work was professionally done, from start to finish, with clear descriptions and updates provides throughout the execution of the work. Rates charged were fair and no surprises were had. Will be using the Gentlemen Plumbers again for any related needs.

Approximate cost of services:
$500.00
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Company Response

Hello K_dobson, thanks for sharing such a great review. None of us like a nasty surprise, so we are upfront. Thanks so much for keeping our number, we are here for you whenever you need us!

Cam45shandi
Cam45shandi
0 reviews Edmonton, AB
6/10

Bathroom Plumbing, toilet installation.

Blair was the plumber doing the work. Excellent.
Ontime friendly and outgoing. Excellent.
My small issue was that I had a problem with my
up stairs toilet and he spent a short time looking
at it and then said any more time spent looking at
it he was going to have to start the clock. I am no
expert but it looked like a quick fix to me.

Approximate cost of services:
$750.00
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Company Response

Hello Cam45shandi, Thanks so much for sharing your concerns with us. We are really sorry that we did not meet your expectations. It seems that there may be a training issue here and so we have passed your comments on to the management team. In the meantime, our customer care specialist will be in touch with you to confirm what went on at this call. To let you know, we are not a parts and labor company, nor do we charge by the hour but give an up front price so our customers can approve what they wish to have done within their comfort level, this helps them relax so they do not need to watch the clock worried about the time their service might take. If this didn't happen for you, we would really like to make this right for you, and ensure every technician is properly conveying our service. Our customer care specialist will be in touch shortly as we pride ourselves on a very high level of service. Thanks again for sharing, we will be in touch shortly.

justin_c
justin_c
0 reviews Edmonton, AB
7/10

Kitchen sink faucet replacement

Kitchen sink faucet replacement. Both service guys did good work and were polite. However, the cost of the work was expensive. I paid almost $700 for a kitchen faucet. They showed me 3 different models and I chose the least expensive. That seems a bit much for the low grade faucet.

Approximate cost of services:
$700.00
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Company Response

Hi Justin_c, we are sorry we did not meet your expectations. We sure appreciate you taking the time to provide feedback and will pass your thoughts onto the management team. As well, our customer care specialist will be reaching out to you shortly to discuss your experience with you. We work hard to bring a lot to the table to serve our clients at a high level and want to be sure this happened for you too.

Eanselmo
Eanselmo
0 reviews , AB
8/10

Bathtub installation

I bought a new tub but wanted the plumbers to complete the plumbing hookups. A bit of a delay on the initial appointment, but arrived on time on the rescheduled day. Work was completed quickly and properly and did the job as they said they would. Price was higher than expected, but it seems thats what plumbing rates are going for at the moment. Overall satisfied with the work done.

Approximate cost of services:
$885.00
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Company Response

Hi Eanselmo, glad we were able to get your tub in after all. We are having a bit of a baby boom with three littles born this week. We sure appreciate you being patient with our scheduling hiccups. Happy soaking.

Leslie
Leslie
0 reviews Calgary, AB
10/10

New hot water tank

They replaced my old hot water tank with a new one (gas) with a minimum of fuss and mess. Even the final temperature of the hot water when the tank heated up was perfect.

Approximate cost of services:
$1,100.00
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Company Response

Hi Leslie, few things are worse than a cold shower. Thrilled we were able to get your hot water tank taken care of for you. Enjoy the perfect temperature, what a blessing!

grandinetti
grandinetti
0 reviews Sherwood Park, AB
10/10

Valves and tubing addition and replacement

Several new valves and tubing runs were replaced with great care and workmanship, great job. Thanks

Approximate cost of services:
$600.00
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Company Response

Glad we got those pipes in for you grandinetti. Happy free flowing summer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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