Attic Insulation.. Greenon Rebates
I got attic insulation done by this company under the GreenON rebate program. It's been over three weeks since they have completed the work and still haven't submitted the rebate to GreenON for processing and neither sent me the copy of invoice via email as promised several times. I have made several calls to them but no one calls back after checking on what’s going on. I would like to warn people going to this company..
Updates on the rebate.. the company finally submitted the greenon application for rebate and i received mail for authorization from greenon and to my surprise the claim is in totally different name and the value of claim to be totally different.. Contacted them and they are still figuring out..
- Approximate cost of services:
- $2,000.00
- Company Response
Dear Homeowner,
I will be the first to acknowledge that administration, specifically processing applications, for the GreenON program has at times been both challenging for us and frustrating for homeowners. As I'm sure you are aware, there are a lot of homeowners who are willing and anxious to take advantage of this rebate offer from GreenON. As a result, both GreenON and it's certified contractors have been working together to implement automated systems and improve processing that will handle the high volume of Ontarians who wish to take advantage of this program.
Overall, I am quite proud of our efforts and accomplishments, however, there is room for improvement so valued customers such as yourself are not left frustrated by the delay in the rebate process. I ask that you remain patient while we improve our processing systems and ensure all customers like yourself get the rebate they are entitled to.
Best Regards
Jay Komher