A&A Masonry

I got a quote from A & A Masonry by James on Saturday,Andy called on Sunday to make the arrangement and Monday DWIGHT came to do the work.... You have to see Dwight in action, he is the fastest, neatest and best worker I have seen. Their whole team is not pushy and very professional. I wish I could do all my projects this fast. Isabelle Richmond Hill

I hired A+A Masonry to repair the top part of my chimney. From my experience I can say that the company is first class all the way. My initial meeting was with Dan, the sales rep. He explained the work that had to be done and gave me a quote that I thought was reasonable. Dan was very professional, pleasant and not pushy.

I received a phone call from Andy to set up a time to do the work about one week later. The actual work was done by Joe and Kyle. These two young men were amazing. They were very pleasant and easy to talk to. They answered my questions, took time to explain what they were doing and why, and most importantly they did a fantastic job in matching the bricks and mortar.

I am very happy with both the work that was done and the way it was done. A+A Masonry will be my first choice should I require any further masonry work.

Excellent work by Dominic of A&A Masonry. He was diligent in the inspection, extremely friendly, fully reliable, and very clean. I can vouch for his total honesty. 10 out of 10!
Was completely happy with the work.

What a great experience. We were taken care of from start to finish by Dan who came by to give us a quote 2 days after my first enquiry, Andy who quickly scheduled the work to begin and Dwight who has done a fantastic job, arriving promptly at 7.30am and not stopping until the job was done. Thank you for a great experience- courteous and professional throughout.

I had water leaking above my windows at the front of my house. James and Jordan meticulously checked the whole front of the house and repaired the cracks. They also repaired the cement between the garage doors and along the side of the house. They are very knowledgeable and explained everything that they were repairing to me. They also cleaned and repaired my eavestrough! They were very neat and tidy. What Is very important to me is that they were very polite and friendly. I also like that with A&A Masonry, you only pay after the job has been completed to your satisfaction. I would definitely use this company again and will recommend them to all my friends.

I had James and Jordon from A & A Masonry do a very professional job on my house. They showed up early and provided great solutions to my problems. I would hire A&A Masonry again. My Neighbor saw there work and will be hiring them as well.

We had the side and rear do our house parged by Dwight from A&A. The job was done in a timely fashion and looks great. Dwight went the extra mile and parged below our steps as well. Would highly recommend A&A and Dwight.

We recently had our chimney replaced by A&A and are happy to recommend the company to others. James and Jordan arrived at the promised time, and completed the job in a timely and efficient manner. We were kept informed of their progress and any issues that arose as the job progressed. The work area was left spotless - absolutely no effort required on our part. We will not hesitate to use A&A for any future masonry work.

A&A Masonry is a company that treated our house as they would their own home.

We had A&A Masonry replace our chimney, apply “Rubaroc” to our veranda floor and build a concrete foundation for our new shed. There was a professional attitude and a genuine desire to provide superior customer service demonstrated by every member of this company with whom we dealt. The work was completed on time and at the quoted costs. There were no hidden fees or bumps in costs. All results were extremely satisfactory and the “Rubaroc” provided a stunning solution to a long surface crack in the concrete floor of our veranda. The cleanup was spotless.

There are several companies who offer services similar to A&A Masonry. I have had work done by others, and before finding Homestars and A&A Masonry, previously made the wrong choices. Sometimes I was seeking lower prices, and sometimes it was that I believed in promises that were not met. The results were projects that extended long beyond deadlines and a chimney that A & A had to replace 4 years after it had been improperly repaired by others.

As A&A Masonry has several teams of employees, the following are the personnel who serviced us in Mississauga. John, our Sales Representative, patiently guided us through our cost alternatives and ensured that we clearly understood them. There was no pushiness or hard sell, but an honest desire to provide durable solutions within our budget. Darren developed the project plan and supervised its implementation. Corrine provided office support. Brayton, Daniel and Horatio were our incredible installers.

What strongly impressed me about A&A Masonry?

After Service – John, our Sales Representative, came by after the job was finished, to deliver some extra Rubaroc. This was to ensure that if a repair was ever needed, the material would be of the same production batch to ensure an exact colour match.

Quality – Darren refused a delivery of concrete on site at an additional cost of $400 to the company, rather than pour the concrete in less than optimum weather conditions.

Availability – John and Darren were very responsive to inquiries. If they were consulting with a customer and unavailable, a call to Corrine shortly resulted in a reply to the inquiry from another staff member. (If you have ever dealt with a company that only has an answering machine, you will truly appreciate Corrine’s services, and John and Darren’s quick response).

Professionalism – Brayton, Daniel and Horatio are truly craftsmen who take pride in the quality of their work, paying great attention to detail and who are willing to work hard to ensure the customer is happy with the results. When they worked on the veranda, they were unwilling to leave until it was finished and asked to borrow work lights to complete the task. Then, I had to literally insist that they leave because they wanted to clean up the site before going, despite it being very late and even though they were coming back the next morning. Brayton came on a Saturday to fix a tiny blemish which was not visible unless the light shone on it in a certain way.

Thank you A&A Masonry. You are a company for which “quality”, “professionalism” and “customer services” are not marketing buzzwords, but promises that you keep.

We recently had A&A remove one of our chimneys and repair the top of a second chimeny. Both of the fellows that came out were very friendly and very professional. They finishex the job quicker than expected, they completed the work as detailed in the contract, and even went the extra mile and did a small repair on my front steps. They also gave me solid advice on several other masonry related projects that are pending on our house in the next 5 to 10 years. I wouldnt hesitate to use A&A Masonry again, and would recommend them to others.