City Wide Maid Service

House & Apartment Cleaning
Toronto ON M5C 3A1
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61%

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Reviews for City Wide Maid Service

Average customer rating:
9 10 (52 reviews)

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Edith from Toronto
Edith from Toronto
1 review Toronto, ON
10/10

Maid Service

I have been a client of City Wide Maid Service for over four years now and have been very satisfied with their service. Over this period, due to my varying work schedule, I've have different maids at my home and each of them have been outstanding, very able, trustworthy, reliable, honest and care about the job they do. They have an outstanding customer service approach to running their business with reminder e-mails, follow-ups and friendly office staff. Great job City Wide and congrats on your awards. You are the best maid service provider in Toronto! I highly recommend them!

Approximate cost of services:
$137.50
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Edith for your review. We are so pleased you are happy with our professional cleaners and customer service. Our goal is to provide great cleaning and service. Your review shows us we are doing so. Thank you. Yours, City Wide Maid Service

Victoria Lecky from Toronto
Victoria Lecky from Toronto
1 review Toronto, ON
10/10

GREAT CLEANING COMPANY - HIGHLY RECOMMEND THEM!

We were referred to City Wide Maid Service by many of our friends who have used and are using their cleaning services. We called them as we were moving out of our home and wanted our place cleaned. They were very professional on the phone, provided us with a quote that was right for our cleaning needs and sent a cleaner on our scheduled date. The cleaner was very pleasant and the cleaning was excellent!! After our first experience with City Wide Maid Service, we booked them to do our move-in clean and we have been using them ever since! They are great and we highly recommend them. It's refreshing to deal with a residential cleaning company who is professional and cares!

Approximate cost of services:
$212.50
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Company Response

Thank you to our valued clients for their referrals. It means a lot to us!. Yours - City Wide Maid Service

Hazel Smith in Toronto
Hazel Smith in Toronto
1 review TORONTO, ON
10/10

Wonderful Cleaning Service

We have been a very satisfied client of City Wide Maid Service for almost two years now. Their cleaners are reliable, friendly and dependable. I really like that the same cleaner comes to my house every two weeks. She knows the house and what needs to be done without me telling her what to do every time. I have recommended City Wide Maid Service to my friends and neighbours. Thank you for your great service.

Approximate cost of services:
$159.00
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Company Response

Your valued feedback is much appreciated and we're happy you are pleased with the service. We value our clients very much! Yours - City Wide Maid Service

Ana in Listowel
Ana in Listowel
1 review LISTOWEL, ON
0/10

Cleaning Service

Unexperienced staff, can't even make the vacuum work.
Unprofessional and unreliable service.
I could not believe when they ask me for the money upfront. I politely say we will sort it out after I take my kids to school, so I step out of my house for 20 minutes and the cleaner walked away from the job while I was gone, leaving my door open and the cleaning job not done.
I will never hire this company again

Approximate cost of services:
$0.00
0 of 2 people found this review helpful.
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Company Response

Hello Ana in Listowel. We do not service the area of Listowel. Our service area is Toronto and the GTA. Since Listowel is north of Perth, Ontario it is to far for us to service. Hence this review is not for us. Sorry, wrong company. Sincerely, City Wide Maid Service

maggie in Toronto
maggie in Toronto
1 review TORONTO, ON
10/10

Cleaning Service

Very prompt organized professional service, Citywide has fantastic cleaning ladies with a very accomodating office staff, I have been using there this service for some time, I always get what I pay for and then some. It's nice to have people in the service industry you can count on>.> Thank you to all the staff at City Wide

Approximate cost of services:
$160.00
1 of 2 people found this review helpful.
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Company Response

Very happy you are pleased with the service. Yours, City Wide Maid Service

Melinda Barbosa in Toronto
Melinda Barbosa in Toronto
1 review Toronto, ON
8/10

House cleaning

The services provided in my home were professional and well done. The women at city wide were courteous and worked to accommodate my hectic schedule. I would call again!! Fabulous work ladies!

Approximate cost of services:
$130.00
1 of 2 people found this review helpful.
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Company Response

Thank you! We work very closely with our Professional Cleaners. Every day our goal is to take care of your cleaning needs in the utmost professional manner. We take our work and customer service very serious. Yours - City Wide Maid Service.

STEVE in TORONTO
STEVE in TORONTO
2 reviews ETOBICOKE, ON
10/10

house cleaning

the hard working women of city wide maid always go the extra mile. getting to all the baseboards. that is not to easy to do. not only do they clean your bathub, but dry them as well. makes the house shine with cleanliness.

Approximate cost of services:
$0.00
1 of 3 people found this review helpful.
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Company Response

Thank you!

P. English in TORONTO
P. English in TORONTO
1 review TORONTO, ON
10/10

Great Service. Great Cleaners. Great Rates.

Excellent Cleaning Company!!! With a very large crew of outstanding cleaners with whom they work very closely with the customer service is fantastic. Their longevity in the cleaning industry shows you they know what they are doing, they know how to give great customer service and know how to hire the best! We have been using City Wide Maid Service for many years and we have had nothing but great cleaning and great service from their cleaners and office staff. We would highly recommend them to anyone. Many friends and family have also used City Wide Maid Service over the years and they all say the same - Great Serivice. Great Cleaners. Great Rates. Anyone who says otherswise I question perhaps they are competitors??
Thank you City Wide as always - A +++++++

Approximate cost of services:
$151.87
1 of 2 people found this review helpful.
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Company Response

Thank you! - City Wide Maid Service

Sam B in Toronto
Sam B in Toronto
1 review Toronto, ON
10/10

Apartment cleaning

I hired City Wide Maid Service to clean my apartment, and I have nothing but good things to say. My roommate and I have dust allergies and upon arrival home after the cleaner I found my home to be dust free. All of the base boards, tables, and around our electronics were all free of dust.
Our faucets were sparking. Counter tops and stove top were spotless.
I would hire City Wide Maid Service to clean my Grandmothers home, and let me tell you, she is one picky lady. Everyone in the office was courteous, friendly and very helpful. All in all I had a 10 out of 10 experience.
Thank you City Wide Maid Service.

Approximate cost of services:
$118.50
1 of 2 people found this review helpful.
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Company Response

Thank you! - City Wide Maid Service

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Maid Service

City Wide Maid Service Toronto ~ Professional & Trusted Cleaners. Voted Best Maid Service by Torontonians. (4 time year winner of Consumers Choice Award). Established in 1975, we've built our award-winning reputation based on the quality of our cleaning and the friendly, reliable service delivered by our professional cleaners and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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