My wife and I were thoroughly impressed with the service, insight and support from Mike. I read a number of positive HomeStars reviews before I reached out, and Mike exceeded our lofty expectations. For example:
Responsiveness: Mike was always prompt to respond, even "after hours".
Practical advice: Mike took the time to understand our priorities and needs, and he didn't try to upsell us at all. He kept it simple - since we didn't need something complicated.
High quality workmanship: the actual installation was completed professionally and promptly, and Mike fully cleaned up the work area.
Follow-up: Mike helped us troubleshoot a small issue, and has offered to assist with additional questions.
Excellent service should be recognized, and I'm pleased to recommend Mike and Toronto Home Theater.