A good chunk of our roof blew off in a late spring storm this year, and we're so grateful Titans were there to help us at every step! The full team, from the office staff, to the repair crew, to the insulation and roofing team, and even to the post inspection crew, went absolutely above and beyond. Thank you!!!
Titans literally arrived the next day after the storm, though there was damage all over town, and managed to tarp and strap our bare plywood while we coordinated with insurance. Probably worth mentioning the various teams and staff were exceptionally kind to my wife and I in the considerable chaos at this point as well. Calm and professional, but with care and patience. The repair crew photographed and documented the damage and their temporary repair, and after insurance approved a quote Titans provided based on the insurance requirements, we had Titans back to re-do our full roof.
Spectacular service by seasoned pros! All the teams and staff were excellent, though the extreme competence of the office staff bears a particular mention. We couldn't be happier with our new roof, and the folks at Titans really do deserve every bit of praise you read in their reviews here. Titans: thank you!!!
- Company Response
Thank you very much for taking the time to provide a wonderful review! The last windstorm in May that so many homeowners experienced was definitely chaos. We worked very hard, and diligently to provide services to as many affected homeowners as possible during this unfortunate time, and continue to do so. It was our pleasure to provide you with your roofing needs. We always appreciate, and welcome customer feedback! We certainly pride ourselves on establishing, and maintaining a great working relationship with all customers, including yourself. Thank you for contacting us once again and for taking the time to share your kind words.
Regards, ~Titans Team