Roof replaced, insulation topped up, shed gutters
Grace, thank you so much for sharing your great review here. And thank you for your business. You’ll see great returns on your roofing and insulation investment. Be well!
After high winds maintenance on the roof for loose and lost shingles
Thanks for taking the time to share your great words and great score! A roof tuneup every 5 years is recommended. All the best. We look forward to working with you next time.
Titans RoofWorks - Delivers excellence again
Glad we could deliver AGAIN! Happy to hear the shingles look just as new as your recently replaced garage roof :)
We very much appreciate you returning to Titans after so many years. Be good RV!
Outdoor Structure Ready To Enjoy for the Summer
Hi Seymour and June, it's Shawn here at Titans RoofWorks. Thanks for sharing your experience with us all here. Happy to see your shed is like new, and happy to help on any job - big or small. Enjoy!
Peter, thank you for choosing Titans once again, and taking the time to share your experiences and recommending our company.
100 out of 10 - amazing! Thanks so much for your review. Hiring a 3rd party inspector to look over your renovation is a great idea, and even better news is that it passes the inspection.
Thank you for hiring Titans RoofWorks, we value your business. Be well.
Dear client, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. This is an uncommon instance. We’d like the opportunity here to clarify a few things mentioned.
Firstly, you are correct, we do cost a little more than most as were an established firm. We provide top notch materials (yes, the brands Mike Holmes installs), and we do provide our staffing with competitive wages to obtain their good help. We prefer to call this “value!”.
We can also appreciate hiring an inspector. It’s always a great idea to get another professional opinion. We actually offer the same service for someone who wants their work inspected by a 3rd party.
Our installation of the garage ridge cap shingles is correct, in that they are to be installed both ways on your ridge line and meet with a final cap shingle. Your inspector mentioned this is an incorrect install. We learned your inspector was in its first year in business. We do recommend a roof inspector whom carries more than a year in the trades, and is also a certified applicator for the manufacturer.
Your inspector did find a hole in the shingles that our post inspection had overlooked, which is fantastic! Our inspector missed this defect. It should have then occurred to you that you’re purchasing a roof through our better company, and to simply reach out to us with any concerns. You don’t need to contact Bryan Beaumler and your lawyer. Perhaps that approach is for any company who is unwilling to honour their services. It is common that a client addresses their concerns directly with the company, rather than spending time writing bad reviews and contacting others to get attention. It is truly not necessary, and the company should have a chance to make it right (like your friend Mike Holmes says). We work hard to keep a good reputation. We feel that you just went about it the wrong way. We are here to service your roof :) You had us out to inspect and return to address your concern(s), so we’re a little taken back to see your review.
Regarding your master bedroom showing a water stain from the “whole in your roof”, this was replaced. This sounds like a concern you’ve only brought to our attention now (6 months after the roof is complete). It is unlikely that the manufacturer hole in the shingle that was replaced should cause a leak, but if you’d like us to arrange a visit please do reach out. You do have our warranty department ready to service as you've expressed here.
Unfortunately we cannot comment on any of our office staff being “abrupt” on the phone with you, as we’ve only recently starting recording calls for better quality control. This would be an uncommon instance as this person(s) is highly trained to keep emotions out of it, and provide a good customer experience.
We are sorry to hear you had a prior poor experience with another contractor. We hope that you can move forward from that one day, and refrain from putting your new hires into the same category as your other contractor.
Reach out to us with your concern because it is that easy :)
Thank you for your time and for your business.
Partnering with Titans RoofWorks
Hi Cole. The pleasure is all ours! Looking forward to our good future. Thanks for taking time out of your busy day to share your kind words. Til next time.
Hi Janice, so happy to hear your experience was a pleasurable one! Thanks so much for taking the time to share, and thank you for your valued business. Be well.
Roof repair - efficient, affordable and responsive
We definitely will look forward to serving you again! A small job, but sometimes these are turned away by others so we gobble them up :) We love all kinds of work here at Titans -- it builds relationships -- it brings more business, more revenue. We're very thrilled we could help in such fashion. All the best, and thank you for sharing!
FANATTICS (formerly known as Titans RoofWorks) specializing in FAN's & ATTIC's!
Our attic insulation installations are performed from the exterior rooftop.
This means our team's are keeping distance, keeping safe, and keeping the dirty equipment from entering your home (attic hoses are just gross!), thus, NOT disturbing your everyday.
We’ll enter through your rooftop vent holes to perform the entire service, and exit through them just the same.
We’ll then cap them off with your new roof peak vent system! The larger, upgraded roof peak ventilator's allow our team's to get the job done without entering your home.
Try FANATTICS and you'll notice even larger monthly saving's on your Energy bill, and a more comfortable living environment, while extending the life of your roofing materials and AC unit!
Protect your new insulation purchase from attic condensation and dry rot when upgrading with affordable rooftop FAN solutions.
Give us a call - 705-535-0765
