Coretemp Heating and Air

I called Enbridge for help early on a Saturday morning after the furnace quit overnight. Enbrigde informed me that they were very busy and backlogged and wouldn't have someone available until Tuesday between 9:00am & 5:00pm. I had a contract with them and visitors from overseas, it was chilly in the house, there was no way to make it to Tuesday. "Sorry, that is the best we can do." "But I have a contract and we are freezing" . . . "Sorry, that is the best we can do."

So in desparation I called a co-worker who had been raving about his furnace and air con "Guy" looking for this "Guy's" phone number.

Let's see how good he is on a weekend . . . . . Richard Payer answered the phone.

I explained my situation and that I was willing to pay his time over the weekend to come out and warm us up. (we were running out of coffee, tea, and cocoa.)
Richard arrived not two hours later, determined that the furnace whas "hosed" but he could get it working for a few hours to get the house warmed up.

Richard took the time to explain what had failed and why we would need a new furnace. He made a phone call and quoted me a price saying he could get it from his supplier right away. I agreed expecting that he would be in on Monday with the replacement after picking it up from his supplier.

RICHARD WAS BACK ON SUNDAY MORNING!!! With a new furnace and his team to install it; we were warm again on Sunday afternoon.

I have never looked back or paid Enbrigde for their "Total Coverage" agreement again. CoreTemp is now my "Total Coverage" provider!

Richard, you are indeed an angel!!

Rinnai makes great tankless water heaters and Richard and his team have quality installation to match.

No problems here and I would certainly recommend this crew to others.

Thanks Richard!

Being a new homeowner was overwhelming and in addition to the regular stresses associated with moving, I knew that the 49 year old furnace had to be replaced quickly. Richard was organized and patient as he discussed the options and provided suggestions. His approach was important in that chaotic time -- I didn't feel that I was getting information overload, but that I was still getting all the info I needed to make an informed decision. CoreTemp arrived on time and completed the installation quickly - leaving nothing behind, but a brand-new high efficiency furnace and tankless water heater. Coretemp also walked me through all of the steps to take advantage of the various energy rebates available and made sure that I had all the correct forms and information needed to submit.
I have already made several referrals to friends who have mentioned that they are looking for a new furnace!

We were extremely impressed with Richard and his side-kick Chris.
Coretemp offers the best product (Ruud & Rinnai) and the best value.
Richard went to great lengths throughout the project to explain and keep us informed of the progress/status.
CoreTemp's focus throughout our project was to deliver on the quality and promise of a top-notch job and they did!!
We would without hesitation recommend CoreTemp to anyone looking for quality service and value.

Richard is fantastic!!!
Everytime you make a call, he answers. There is no telephone tag with Richard. He is very knowledgeable, professional and reliable. Richard's crew were very professional, courteous and explained to me the mechanics of the Tankless Water Heater and Furnace that they had just installed.

Coretemp will be our permanent company for servicing our furnace and tankless water heater.

Thanks Richard and crew for everthing.

Calvin & Pamela

After one heating company not only removed a part of our boiler and took the part away, and then walked away from the job saying they can't fix it, I found Coretemp on the web. I gave them a call and Richard indicated they would be there in the morning. They arrived as planned but I failed to tell them it was a boiler and not a furnace. He said they don't usually work on boilers but took a quick look. He then called a guy he says works on biolers and made arrangements to have him contact me and he repaired the boiler as soon as the part was delivered. Richard, did not charge for his trip out or taking a look at the problem. I would not hesitate recommending Coretemp to anyone who needs furnace repairs.

Thank you Richard for all your help.

These guys are real pros - Richard, the owner, came out personally and walked me through the whole project, removing and replacing my old furnace, installing new furnace, and humidifier - we were so impressed we bought a central air unit (our first one!) from him also. As soon as the job was completed, and I walked inside i could immediately feel the difference with the humidifier and air flow - great , great job and highly recommend them - sincere and honsest guys.

Richard from coretemp was fantastic at helping me over the tele, and at the end cost me no money. Richard took the time to walk me through and diagnose a problem that might otherwise required a service call. I fixed it myself over the tele and my family is warm again!Good Karma Richard, and thank you!!

I had a hot water tank that I paid rent to Direct Energy for 30 yrs., It ruptured. Direct Energy said it would be 3 to 4 weeks before they could replace my tank. I then hired another company to put in a Rinnai tankless. They have since gone out of business and sold their business to Atlas. My tankless stopped working after 2 yrs and Atlas would not fix it. I luckly found Richard with CoreTemp who came the same day I called. He showed me the problem and why - incorrect installation by someone who did not know how to install. Richard put in a replacement while he took my Rinnai and fixed it. Rick then brought back my tank within a week and installed it to the building code. It works very well. I think Rinnai should know that this is installer is knowledgeable, professional and reliable. I trust CoreTemp and have recommended them to a few people.

Richard is great!! He responds almost immediately if I call and always comes quickly!! I respect his opinion and he never tries to up sell you!! My furnace broke down in the middle of the winter and he came very quickly!! He is fair and a very nice guy!!