Durham Lawn Jockey

Lawn Maintenance
212 Beech St. E. Whitby ON L1N 3B2
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Lawn Maintenance
Durham Lawn Jockey
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97%

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Reviews by rating (past 12 months)

Reviews for Durham Lawn Jockey

Average customer rating:
10 10 (30 reviews)

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Caroline in Whitby
Caroline in Whitby
0 reviews , ON
10/10

Annual Lawn Maintenance!

I contacted Lawn Jockey 3 or 4 years ago after seeing them do such a good job on my neighbours lawn. I liked what they had to say about the products they use so I signed up for a year/season.
I'm in my 3rd or 4th year now and couldn't be happier. Not only are Craig and Dina so great and caring, they almost feel like part of the family lol, but they are also responsible for the compliments I get, In particular for my back yard. EXTREMELY reliable and I would highly recommend them.

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Company Response

Thank you, Caroline, for doing your part in helping to maintain your lawn's health. We wish you great success in your new home!...Cheers!!

Ruby (Ajax) in Ajax
Ruby (Ajax) in Ajax
0 reviews Ajax, ON
10/10

My Lawn Needed Help!!

A friend referred us to the lawn company because she said they do a very good job. So I contacted Dina and told her our lawn story. No matter what my husband did to fertilize our lawn, it never looked good and we always had dry and patchy areas that looked awful. I called The Lawn Jockey and Dina was great in telling me what we needed to do. She sent Craig & Tristan over to access our lawn and made some recommendations. We gave them a chance and last year in 2018 they started to work on our lawn. We just had to follow the tips they told us to do and maintain the grass. Well in 2019 of this year, our lawn never looked so healthy and no more dry patches!!! We liked that its a local company and also the tips they would leave you on the sheet left on the door. My sister asked how we kept our lawn so healthy because she also had hard time maintaining hers. I told her to call The Lawn Jockey and so she did :-)
Keep up the awesome work Dina, Craig & Tristan!!!

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Company Response

Thank you, Ruby & David, for your kind words as well as your awesome partnership in the care and good health of your lawn. Cheers!!

Brian P. in Oshawa
Brian P. in Oshawa
1 review Oshawa, ON
10/10

Family run and Quality service

Three years ago I saw their truck down the street as I looked across my sad and weedy lawn and thought...hmmm... maybe my I should get someone.. and I did.

Since then my lawn looks great, my wife thinks I am a genius and the neighbours dont shake their heads in shame... Seriously though these are great people and dont do high pressure sales as they do everything by word of mouth. Check them out 10/10 with me

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Company Response

Thank you, Brian, and we truly appreciate your contribution to the good health of your lawn. You're 10/10 with us, as well...Cheers!!

Christine
Christine
3 reviews Ajax, ON
10/10

Great Customer Service & Support

After reading other reviews on Home Stars, I contacted this company for help with our lawn. Because it is the end of the season, they are not taking on new clients however, Dina spent some time with me on the phone discussing our lawn and its problem. She took the time to share her knowledge and expertise to guide me for a healthier lawn now and in the future. I have continued to correspond with her via email as I had more questions and she has continued to happily help. Customer service is often lacking in this world today and I can not say enough about this company. We are not their customers at this point or have even committed to hiring them for next season but that didn't seem to matter. This company is obviously just passionate about what they do and happy to share with others. They care! This is what prompted me to write this review.

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Company Response

Thank you so much for your kind words of appreciation! We do care about the health of all lawns, customers or not. We look forward to hearing about the progress of your lawn, whether you choose to use our services or not. Cheers!!

Jane from Oshawa
Jane from Oshawa
2 reviews Oshawa, ON
10/10

Lawn Care

We have been clients of Durham Lawn Jockey for a number of years and the service they have provided has just been excellent. It is a family owned and operated local business. We appreciate their great customer service. They are always courteous and friendly and promptly address any concerns we have with our lawn. Their lawn care program is thorough with different options available. They will contact you to see if you want to continue with their lawn care the following year but in their professional manner, they do not make multiple phone calls or send numerous e-mails. Rather they rely on their quality of service to bring customers back and it works! We are totally satisfied with Durham Lawn Jockey and are pleased to recommend them to anyone looking for a first-rate, friendly, reliable local lawn care company!

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Company Response

Thank you, Jane! We very much enjoy having customers that value our service and appreciate our efforts:-) Cheers!!

Tanya in Whitby
Tanya in Whitby
1 review Whitby, ON
10/10

Lawn Maintenence

We have been using the Lawn Jockey for a few years now. When we started with their service we had a terrible lawn. Most of our area was weeds and patchy. But after proper and knowledgable care our lawn is now full and green with grass. We recommend the Durham lawn Jockey at every chance. Not only are they good at what they do and provide results but their customer service is wonderful. In the fall we prepay for the following year, so come spring time we do not even have to think about it. The Lawn Jockey arrives and takes care of the lawn right from the beginning. They have a range of options to choose for your needs, they know us by name, they leave a letter each time they are here (out lining what they did, if our kids or dog need to stay off the lawn, and an assessment of the lawn, etc). They provide the best all around service!

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Company Response

Thank you, Tanya! We couldn't get the results if you weren't doing your part of the "caregiving". We greatly value seeing a lawn come to good health for families to enjoy:-)

Adam and Nicole from Oshawa
Adam and Nicole from Oshawa
5 reviews Oshawa, ON
10/10

Lawn Maintenance (and saving!)

Like many of the other reviewers, we had been burned by many of the big franchise companies before I called Durham Lawn Jockey out of desperation. Chinch bugs nearly destroyed our lawn and i was desperate for a solution that didn’t involve resodding. Dina spoke to me for quite a while, providing advice and eventually sending Craig out to inspect the lawn, before we were even customers.

We just started our second season with DLJ and our lawn looks miles better than it did. You can trust this company to do what they will say, not overpromise, and to work with you to get your Lawn where you want to be.

They don’t even get upset with us for the large amount of kids toys often scattered in the yard when they come for applications. A great company that we are proud to support. Thanks guys!

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Company Response

Thank you very much for the kind words! We also value customers that appreciate our efforts and service. Cheers!!

Private User
Private User
Private User reviews Whitby, ON
10/10

Chinch Bug Help

On Sunday I e-mailed and asked to have my lawn checked for chinch bug and advising that I would be away till Saturday. I received an e-mail early Monday outlining the process which I advised Lawn Jockey to proceed with and that I would pay the following Saturday which was all acceptable. I want to compliment Lawn Jockey for their quick response and performing the work in advance of payment. A local company doing good!

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Company Response

Thank you for your kind words. As a small company we do our very best to provide good customer service. Cheers!!

Marlene from Oshawa
Marlene from Oshawa
3 reviews Oshawa, ON
10/10

Lawn Maintenance

We have used Durham Lawn Jockey for several years now. They are an experienced, family-owned, local company who really seem to know what they're talking about. They do not over-promise nor do they try to up-sell services like many of the large lawn maintenance franchisees do. When I have asked Craig about some of the additional services they provide, he has told me that we don't need them. We did not sign a contract - they only return the following year if you choose to renew with them. We have recommended them to family who now use them and are also very happy with them.

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Company Response

Thank you, Marlene, for being a great partner in the caregiving of your lawn.

Private User
Private User
Private User reviews Toronto, ON
10/10

Very nice company

I asked them if they cut the grass. They replied very quickly and told me they didn't do that. But they gave me 2 other trustable companies to let me contact. Thank you!

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Company Response

Our pleasure, always happy to help:-)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Durham Lawn Jockey

Durham Lawn Jockey is family-run lawn company based out of Durham. We specialize in lawn care applications such as fertilization, aeration with or without over-seeding, insect deterrents, Fiesta weed control and nematodes for grub infestations, delivered in a timely fashion by friendly, licensed professionals. We strive to be different than ...
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