M And M Professional Window Cleaners

Window & Gutter Cleaning
Bowmanville ON L1C
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Window & Gutter Cleaning
M And M Professional Window Cleaners
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74%

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Reviews by rating (past 12 months)

Reviews for M And M Professional Window Cleaners

Average customer rating:
9.6 10 (29 reviews)

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As a reminder, businesses cannot pay HomeStars to alter or remove any of their reviews. Each review that comes in goes under comprehensive review moderation to avoid fraudulent/fake reviews. Read more about HomeStars Review Guidelines

Diane Booth in Scarborough
Diane Booth in Scarborough
12 reviews Toronto, ON
10/10

Windows shiny & clean!

I have been dealing with M&M (Mike ) annually for 7 yrs.
His firm always cleans the inside & outside of my 12 X 16 solarium.
They always have done a very good job of it. This year they sent Gregory - he did an especially good job- he is a perfectionist! I love perfectionists! Am a bit of one myself. Touched up all the drips on the aluminum and really scrubbed the exterior roof where years of pollution gathers. The job took 3 1/2 hours and am very pleased with it.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thank You Diane!

Greg is our perfectionist. He really cares about the jobs he does.

Danielle in Bowmanville
Danielle in Bowmanville
2 reviews Simcoe County, ON
10/10

Crayon Recovery

I AM SOOOO THRILLED with the window cleaning service provided to my husband and I! We have two little ones and tons of farm animals and little time to do the house work that can easily be forgotten. I used a Window Cleaning Company for a couple of years, but felt like switching it up! I had been following M&M Professional Window Cleaning online for a while! I enjoyed seeing how involved they are in their community! It really impressed me! I emailed Mike about a quote, he sent it to me theread more

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Thank You Danielle. As I have three little kids so I know how hard it is to keep things clean.

I'm sorry I don't do laundry...:)

It's amazing how many things we can remove from windows. Not everything comes off of course, but hard water stains, crayons, tape and many things can come off the windows!

Trisha from Whitby
Trisha from Whitby
4 reviews Oshawa, ON
10/10

Such excellent service!

Michael has been cleaning the windows of my business for 6 months now and I love it. He is very through and efficient. I appreciate his work ethic and I highly recommend him.

Approximate cost of services:
$30.00
1 of 1 people found this review helpful.
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Company Response

Thank You Trisha. I appreciate the kind words. We do have a number of clients like you. Commercial stores that have us clean the windows, biweekly, monthly or seasonally.

We still clean your windows, as a year has passed. And we continue to clean your windows every month.

Samantha Billingham in Oshawa
Samantha Billingham in Oshawa
1 review Oshawa, ON
10/10

Window Cleaning

I'm actually excited about my windows! This company offered very friendly and professional service. They were extremely responsive and quick to follow-up - no long waits for an email or phone call back with them! They were in touch prior to the service with confirmation of the date and time of the appointment and arrived on time. They were very thorough with the windows and did a great job! My windows sparkle! I will definitely use this company again and recommend them it anyone. They did aread more

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Hi Samantha

Yes we pride ourselves on being very responsive. Getting quotes out quickly. Following up and reminding clients of their service appointments.

We look forward to cleaning your house again in 2017!

housefx
housefx
19 reviews Toronto, ON
10/10

January 2015 window cleaning of specific area

I contacted M&M about a window that had been 'egged' and arrangements were made for a speedy solution. One tiny area was missed and they cheerfully agreed to return to complete to my satisfaction. Highly recommend them.

Approximate cost of services:
$140.00
1 of 1 people found this review helpful.
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Company Response

Housefx,

Thanks for the review! We felt bad that you had been egged so we were happy to give you a quick appointment.

We hate to miss a spot, but it occasionally happens. When you called us to let us know we missed one area we quickly made arrangements to take care of it.

We hope to clean your house again in the spring.

Trevor B. from Toronto
Trevor B. from Toronto
1 review Toronto, ON
8/10

Office Window Cleaning

We used M & M Professional Window Cleaners once and they did fine. We have a lot of windows in our office so it was great to have them. I’d say the pricing was just great as well. We had no complaints but there’s always room for improvement. They’d have to be pretty brilliant to get a 5 rating out of me, so that’s why I’d give them a 4.

Approximate cost of services:
$0.00
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Company Response

Well, we'll have to try even that much harder to get a 5 next time! Maybe we'll shine your shoes or do a coffee run for the office :)

Thanks for the review, I hope to clean your office windows again in the future.

Take care for now,

Mike

utellaj in Toronto, Ontario Canada M5R2E2
utellaj in Toronto, Ontario Canada M5R2E2
1 review Toronto, ON
8/10

Window Cleaning

I found M&M Professional Window Cleaners on a website. They came and cleaned my windows for me. I would say they did a decent job, and the price was fair compared to other people that I called, but in the end I think I could have cleaned the windows better myself. Otherwise, the guy who came was on time and professional and everything was fine.

Approximate cost of services:
$0.00
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Company Response

Hi Utella, Thanks for taking the time to leave a review for us. I'm glad our price was fair and you found our service punctal and professional.

However I am concerned that your experience with our window cleaning was not greater than what you can do yourself. That is rarely the case, our customers usually are amazed with the results of our work finding the results at times almost magical. Of course not magical but they are very impressed.

Its too late now to look back at our work and do any touchups that might be needed. That is because the work was done 4 months ago and by now many of the windows are dirty due to getting naturally dirty over time.

If you decide to use us again, I would be happy to address any concerns you have. We always do a walk through with our customers to make sure they are completely happy, which I'm sure we likely did with you. In any case as we walk through the house we can make sure that all the windows are up to our high standards.

I would also be willing to give you a discount next time on our work.

Thanks

Mike Polsky

Tony C. from Toronto
Tony C. from Toronto
3 reviews Toronto, ON
7/10

Window Cleaning

I was somewhat disappointed with M & M Professional Window Cleaners. I had to call them back after they came because the windows weren’t clean enough. Other than that they were okay, and I would maybe use them again. But to be honest, their prices seemed a little high to me.

Approximate cost of services:
$500.00
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Company Response

Hi Tony,

Thanks for taking the time to leave a review and give us a 7 out of 10 rating.

I'm sorry you were disappointed with our window cleaning. To be honest we were disappointed that there was a few windows that were not fully cleaned.

We came back within 2 days to fix several windows that weren't done to our standards.

We apologize, it is rare for us to have call backs on our work but occasionally we mess up like everyone. In those rare cases we try to come back within a few days to do any touchups or mistakes.

The problem with your house is that for some reason many of the windows have hard water stains on them. That is stains caused by runoff from metal or concrete or hard water stains from someone hosing their windows, or having a pool nearby or having a sprinkler system that also wets the windows regularly.

The calcium in the tap water eventually coats the glass with hard water stains. white or blue stains that make the windows look dirty.

Many of your windows have hard water stains. We tried removing it with some success with steel wool and a scraper.

However it did not all come off, leaving some windows looking not as clean as they should.

To fully remove hard water stains is another job in and of itself. Often a chemical or a product is used with a lot of labor to remove these stains.

Your windows still have these stains and to remove it fully a hard water removal stain removal would be needed. Part of our coming back was to attempt to remove the hard water stains from several windows.

Pricing is one of those subjective things. For any good or service some people will think it is cheap, others will think it is expensive. Window cleaning is the same.

Your house is a large three story house freestanding estate home. There are many windows which took the two of us a full day to clean. The pricing was based on the large window count and the labour involved.

Many people compare our price to others who come by who do not have insurance, WSIB, pay taxes, or run a legitimate business. Those comparisons are of course false.

Why do we charge more than others? We have great reviews as attested by this Homestar page and other review pages. We have won the Readers Choice Award for 2014 as awarded by Clarington This Week. And we have been running a sucessful small business, hiring 2 people full time and have been in business since 2008. We have cleaned windows under a different name since 2002.

I again apologize for having to come back to make a few touchups, but I'm glad we were able to fix it within 2 days.

Thanks for leaving the review. I hope we are able to clean your home again in the future.

Thanks Tony

Mike

Mike M. from Toronto
Mike M. from Toronto
1 review Toronto, ON
10/10

window cleaning

I started using M&M Professional Window Cleaners because our barter company, Itech, uses them. They were great. They did the inside and outside of the windows and I’d give them a 5 out of 5 for the job overall. We’ll be calling them again in the spring.

Approximate cost of services:
$0.00
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Company Response

Thanks Mike. I enjoy being a member of ITEX and I would encourage others to join them. They are great for businesses to make new connections, to get new business and to spend barter dollars on goods and services they need.

I enjoyed meeting you and look forward to cleaning your house in the spring as you said.

Louisa C. from Toronto
Louisa C. from Toronto
1 review Toronto, ON
10/10

Cleaning Windows/Eaves Course

I’ve been using M & M Professional Window Cleaners for five years now. They always do a great job. Typically they clean my windows and eaves course and the cost is pretty decent. Overall they’re very good and I’d recommend them to anyone.

Approximate cost of services:
$0.00
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Company Response

Hi Louisa. We enjoy cleaning the windows of your house and small business each year.

Thanks for using us and I am glad you found the cost reasonable and our work good.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about M And M Professional Window Cleaners

When you're looking for Window Cleaning in Toronto, Markham, Durham Region or Vaughan choose M&M Professional Window Cleaners Limited. Our GTA Window Washing company provides high qualiy window cleaning. We value excellent communication with you. Our window cleaners are kind, reliable, thourough, and guarantee your satisfaction. We started in North ...
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