After looking over the numerous positive reviews on HomeStars, I decided to contact Mark about my carpet installation project back. I needed to have carpet installed on two flights of stairs, most of the second floor (4 bedrooms, a hallway and multiple closets) and a couple of rooms on the main floor. Right from the start I knew I was in good hands. During the in-home shopping/estimate session, he was friendly, informative about possible trouble spots and money saving tips. About a day or two later, the carpet installation dates were booked for the following week.
On the first installation day, Erdem and his crew arrived early and went to work immediately. Unfortunately the carpet itself was found to have manufacturer defects, an issue that was out of their control. They quickly pointed the issue out to me. I was really impressed with their honesty and the pride that they have in their work. Mark was called in to help with the situation. He apologized profusely and we quickly worked out a solution. Later that day, new carpeting was brought in and the work continued into the next day. After the installation was completed, the crew thoroughly cleaned up after themselves. Mark then followed up to ensure that I was happy with the installation.
In short, if you have an upcoming carpet project, you should consider hiring Victorious Carpet. They really do excellent work at a fair price. They answer any questions that you have, are honest and work hard to ensure that you're happy at the end of the day. Thanks again to Mark and Erdem & his crew for an enjoyable carpet installation experience.
- Company Response
Thank you very much for sparing your valuable time to share your experience.
We highly appreciate your feedback and looking forward to your future projects and referrals.
Victorious Carpet & Flooring
CFI Certified Carpet & Resilient Flooring Contractor
☎️ (416) 858-7006 🌐 https://www.victoriousflooring.com/
Creating Enjoyable Flooring Solutions For Occupied Spaces Since 2001…
Carpet Sales – Carpet Installation – Carpet Repairs – Carpet Stretching – LVT Tiles & Planks
Rated top Carpet Flooring Contractor since 2008.
Wall to Wall Carpet Sales, Carpet Installation, Carpet Repair & Carpet Re-Stretching Services for Residential & Commercial applications in Toronto, Mississauga, Oakville, Burlington, Brampton, Markham, Richmond Hill, Scarborough, Pickering, & Ajax.