Victorious Carpet Installation & Repair Services

Mark Aydin was prompt, courteous, knowledgeable and thorough in his dealings with us. He understands his business, offers suggestions and alternatives, was not "pushy" in his approach and upon completion, did a follow-up phone call a few days later.
The Installer was polite, thorouogh, focused and quick. He obviously knew what he was doing. The finished product was well done. I would have no qualms referring this company to friends, colleagues and family.

We were extremely happy with the professional work done in our home by Mark of Victorious Flooring. If 11 of 10 rating were possible – that would reflect the level of excellent customer service and workmanship of this company. Mark gave us his quote and professional assessment on the first visit and discussed the details with us in full. The work was done immediately and completely to our satisfaction. Victorious Floors goes that extra mile in customer service that you do not see in other competitors – they get the job done right the first time. We highly recommend Victorious Flooring and would use them again for any future projects in our home.

I found the Victorious company by searching the Internet for a reliable and inexpensive contractor for the carper replacement project in my home. I saw a number of positive reviews and decided to give them a try. Well, I've never been disappointed about this decision. I gave them a call and got an answering machine. I left a short message describing what kind of service I was looking for and, to my surprise, they called me back in less that 5 minutes. The person's name, who returned my call, was Mark and he, I believe, is a head of this company. I was very delighted how he answered all my question and provided all the info I required. We scheduled a day for his visit and he came to my house to take a measurement. The price for this service is, I believe, $40 or $50, but it's free is you decide to order his service. I also asked his advice regarding the carpet which was installed in two bedrooms upstairs a couple of years earlier. This project, obviously, wasn't done properly at the first time and the carpet needed re-stretching and one of the seems was not perfect. Mark agreed to fix those side issues in the same time with the main installation and the price he asked for was very reasonable. We scheduled the installation in about 3 weeks because it was my request. I needed time to complete my renovation. It took me a bit less time than I originally anticipated and I called Mark again and asked him if it would be possible to re-schedule my installation earlier. Mark took my wish with full attention and was able to reschedule me a few days earlier. On the installation day everything was just perfect. Service was fast, professional, and very clean. I was more that just happy. In simple words, Mark has exceeded my expectations big time and I can recommend him and his company to everyone without hesitation. Well done, Mark! Thank you so much!

Pricing was good not great however the service made up for it as they did what they said they would do and where there on time each day. Easy to work with once scheduled.

Mark visited our house to provide a free estimate. He is very knowledgable and helpful. When I agreed to the installation we arranged a time and day for the installation. The installer arrived on time and did a great job.

The only reason I picked this company was because of the many postive reviews given on the Home Stars site. I was definitely not disappointed! As many reviews on this site mentioned, I found it very pleasnat to work with Mark and his service technicians throughout the whole process. Mark explained everything clearly and answered all my questions(there were many!). He was patient and was willing to make multipe trips to help me make up my mind on the final choice of the new carpet. This is a company truly deserves a "10" rating and I won't hesitate to recommend it to anyone!

I was looking for a company to re-stretch my upstairs carpet in the bedrooms and replace the carpet in the hallway, den and on the stairs after another well known carpet company botched the job that was only done 5 years earlier. The carpet was buckling all over the place.

I found Victorious Carpet on HomeStars and with-out-a-doubt, this is THE BEST COMPANY I have ever had the pleasure of dealing with.

Mark was very pleasant and knowledgable. His company is not like most companies that spend a lot of money on tv ads and advertising and then let you down when the job is done.

Mark came through with expert advise on choosing an appropriate carpet for the high traffic areas as well as outlining how his company re-stretches carpets so that they never buckle again.

I had the carpets done the following week on a Saturday and the 2 installers were efficient and tidy and had the work done in 1 day. Mark insisted on not taking any of my money until I was totally satisfied with the job and even came by the following Monday to check on the job himself to make sure everything was satisfactorily done.

I told him it's refreshing to see a company like his still exists in this fast-paced, money-hungry world. If you want a great job done with no run-around, get Mark and his team at Victorious Carpet to the job right the first time, trust me, you will not regret it!!!!!

I needed to have my carpet stretched in a small hallway and office - Mark was prompt to return my call, set up a consultation visit, and an appointment. Al, the technician who came to do the work, was also very courteous and explained what he had to do, and was exceptionally quick to do it. The follow up phone call and email were also very good - and a rare sign of truly exceptional customer service!

Thanks Mark and Al - great job! I'll definitely call again when I need flooring services completed.

After a drain backed up in our basement our carpet was a mess. Victorious, on our request, came in, removed carpet and replaced it in a timely manner. We were very pleased with their work and their professionalism. Our basement looks and smells great once again thanks to Victorious Carpet Installation and Repair Services.

Arranged for a carpet install on upper hallway stairs. They responded to my e-mail within 24 hours as promised, set up a time that worked for me. The installer was a bit late for the appointment, so they took $10.00 off my installation. They followed up with a nice e-mail to thank me for my patience and my business. I would definitely recommend this company to my friends, and would use them again if I had more work to be done.