Prestige Duct Cleaning

Duct Cleaning
107 Warren Rd. Whitby ON L1N 2C4
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Duct Cleaning
Prestige Duct Cleaning
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93%

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Reviews by rating (past 12 months)
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Reviews for Prestige Duct Cleaning

Average customer rating:
9.4 10 (60 reviews)

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HOWARD
HOWARD
22 reviews Vaughan, ON
10/10

First Rate Service and Quality

The world of duct cleaning can be murky. There are endless robotic humans calling from places far across the ocean - touting fantastic "specials". Ignore them all. We have been using Prestige, local and Canadian owned, for well over 10 years for our home and for some rental units we own. You get what you pay for. This is a top team of true professionals. Safety, cleanliness and efficiency are their game. They performed work yesterday at a town home where the tenant was complaining of poor efficiency from the clothes dryer. We did a vent clean out and Mark, the Senior Technician noted that the wire screen we had used to prevent birds entering was too small and the lint was clumping & inhibiting the exhaust. He suggested a wire "pest" cover which I purchased - problem solved. They also performed a duct cleaning service. I was delighted with the results. Do not hesitate to use Prestige. I consider them "tops" in this field. Their customer service is second to none& they are not shy to express appreciation for ones patronage. It feels good to be appreciated :) . Thank you to the entire team. I do not hesitate to most highly recommend this company to all.

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Private User
Private User
Private User reviews ,
9/10

Duct Cleaning

Great cleaning service. Somewhat expensive ( other companies included air conditioning coil cleaning and charged less for additional vents) but employees were prompt and efficient, and honest when dryer vent cleaning was initially forgotten. COVID protocol was followed and house was kept clean.

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KMacRae
KMacRae
4 reviews Oshawa, ON
10/10

Excellent Results

I asked for duct cleaning on the same day Prestige came to clean my carpets. Brian & Ryan did an excellent job. My ducts hadn't been cleaned for about 15 years. They did the job proficiently and quickly. No sign of their presence when they were finished. The cost was a little more than I was quoted because I asked for an extra service: disinfectant blown into the ducts. Without the disinfectant the cost would have been $300 approximately. Also, a good amount of the total was HST. Highly recommended.
Prestige has also been cleaning my carpets for years. They do an excellent job. It's not easy removing stains from puppy accidents and dirty little feet. I'm always amazed at how well the carpets look when Prestige is finished. Highly recommended.

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Company Response

Thank you so much for your continued support over the years! We are delighted to hear that you were as happy with our duct cleaning service as you've been with our carpet cleaning and we sincerely appreciate your high recommendation. Thanks again!

shurleefox
shurleefox
1 review Vaughan, ON
10/10

Mark will be the reason for my continued business.

Great experience. Although I have used this company in the past, this experience was by far the best yet. The crew was Mark & Cameron.
Mark will be the reason for my future business. He took the time to be considerate of working around my property and went above and beyond (I felt) as he took extra measures to display their workmanship completion & the condition of the vents by taking photographs and walking me through the areas of service. He talked to me (not at me) as we made decisions on what the best serving would be for my furnace and a/c to make the most of my appointment.

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Company Response

Thank you very much for your continued business and taking the time to share your experience with our company! We appreciate it very much

Stephen in Toronto
Stephen in Toronto
1 review Toronto, ON
6/10

Not as good as the first time

The first time we had it done 2 years ago it took 2-3 hours.....great tech....very happy...but he left the company. This time it took an hour. 6 vents left closed and the furnace service switch left off. We found this after the house got cold. Not very impressed with the last visit. Though Marc and his helper were friendly.

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Company Response

We are sorry to hear you weren't quite as happy with your experience this time, Stephen. Happy to hear that you were pleased with Marc and his helper but they should have been more diligent in their post inspection to be sure your furnace was turned back on before they left. The first time we came to your home, your ducts hadn't been cleaned in 15 years so we would expect that this time would not take nearly as long. Thank you very much for your feedback and we hope you will give us another opportunity to keep your business in the future.

Private User
Private User
Private User reviews Whitby, ON
10/10

Job Well Done

Marc and Russell were our technicians. They were effecient, informative and personable. We have used this company in the past and will continue to use in the future. Job well done- thank you. The Perrys

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Company Response

You're very welcome. We really appreciate that you took the time to let others know of you experience. Thank you very much.

RiazQ in Ajax
RiazQ in Ajax
0 reviews Ajax, ON
10/10

Superb service

Technicians Dylan and Chris were wonderful, skilled and competent.
Their high standard duct/vent cleaning brought a big change in our home air quality and sense of freshness.
Highly recommended for anyone wants to have joyous home fresh-air !!!

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Company Response

Good Afternoon Riaz, we appreciate your kind words and we will certainly pass the compliments to Dylan and Chris for you as well as there on locations manager. We appreciate you taking the time to let others know about our company. We will provide you with excellent service every single time!

Putera
Putera
5 reviews Vaughan, ON
10/10

11 Duct vent cleaning + AC coil + Disinfectant

I had 11 Duct vent cleaning + AC coil + Disinfectant service done for my townhome.

Communication was prompt and responsive both on Homestars and the follow-up calls. Quotes were as originally agreed and I did not get any surprise charges; Prestige Duct Cleaning gave a very competitive quote compared to other companies.

Two gents showed up at the estimated time window and were in uniform. Both were professional and courteous. When I requested, they even showed me how dirty my vents were by taking a picture (though would have appreciated a picture post-cleaning!).

But everything was completed promptly and as requested. Would repeat again!

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Company Response

Hello Puerta. Thank you for taking the time to let others know about our company. We appreciate your kind words and we will always work hard to make sure you will have the same, great experience every time you choose Prestige!

Varghese in Toronto
Varghese in Toronto
1 review Toronto, ON
10/10

Ducts, HRV & Central Vacuum cleaning

I just got my ducts cleaned with Prestige Duct Cleaning. Their technicians are really awesome (Josh & Kevin), very polite and professional guys. I am really happy to recommend their service.

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Company Response

Thank you for your kind words! We really appreciate you taking the time to let others know about your experience here at Prestige. Our company strives to ensure you have a positive experience with every encounter. We are happy to help any of your family and friends looking for any services.

Matthew G.

Peter from Pickering
Peter from Pickering
5 reviews Pickering, ON
10/10

Great Customer Experience! Highly Recommended!

Extremely happy with Prestige Duct Cleaning! Every interaction I had with them, from the first phone call, to the duct cleaning, to the follow up call was a great customer experience. Brian and Kevin who performed the work were true professionals - prompt, friendly, explained everything clearly and did a thorough job. Great experience, highly recommended! Thank-you

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Company Response

Hello Peter! Thank you so much for your review and taking the time to let others know of your experience. All of us at Prestige will work hard to insure you will have a great experience every time you use our services.

Derek A.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Prestige Duct Cleaning

Ensure the cleanest, safest indoor environment for your family, pets or business with award winning professional duct and furnace cleaning by Prestige Duct Cleaning. Family owned and operated, we service the GTA and South Eastern Ontario and are the sister division to Prestige Carpet Cleaning. Along with our affiliate company NationWide Home Services, we make up Canada's largest and most trusted provider of duct and furnace cleaning, carpet cleaning, furniture cleaning, and area rug cleaning services. Prestige Duct Cleaning specializes only in duct cleaning, furnace cleaning and services designed to improve the air quality in your home.

CATEGORIES
Duct Cleaning
PRODUCTS
Dust Eater Premium Lifetime Filters Permatron Lifetime Filters
SERVICES
Residential, Commercial and Industrial Air Duct Cleaning, Furnace Cleaning, A/C Coil Cleaning, Dryer Exhaust Cleaning, Central Vac Cleaning, Sanitization For a complete list of services visit us online at www.prestigeductcleaning.ca
STYLES
Your ducts and furnace will be cleaned with the SystemSafe
WEBSITE
http://www.prestigeductcleaning.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
27
RETURN POLICY
100% Happiness Guarantee
PAYMENT METHOD
Debit/Visa/Mastercard/Cash
LICENSES
Air Systems Cleaning Specialists (NADCA)
MEMBERSHIPS
NADCA National Air Duct Cleaning Association Better Business Bureau
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Fall Protection Awareness, Mechanical Systems Hygiene Institute
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Happiness Guarantee, 60 Day Money Back on filters
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