Prestige Duct Cleaning

Duct Cleaning
Whitby ON L1N 2C4
Write a Review
Write a Review


HomeStars
Duct Cleaning
Prestige Duct Cleaning
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Prestige Duct Cleaning

Average customer rating:
9.5 10 (90 reviews)

Sort by

Private User
Private User
Private User reviews Newmarket, ON
10/10

Duct cleaning

Very impressed with Prestige Duct Cleaning. Head office provided me with all the information I needed to make an informed decision. Head office promptly replied to questions I had and followed up with time the technicians would arrive. Service technicians Eaisuke and Kevin were awesome. Very professional and respectful of my home. I will definitely use Prestige Duct cleaning again and recommend them every chance I get.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for the exceptional review! Daisuke and Kevin will be extremely happy to hear you are so pleased with their work, they really do take pride in what they do!
Sincerely,
Megan M

Peter in Ajax
Peter in Ajax
3 reviews Ajax, ON
10/10

Duct and furnace Cleaning

We hired Prestige to clean our ducts and furnace. The technicians were polite, clean and efficient. The air quality after cleaning was noticeable as my sons and my allergies improved almost immediately. Ted and the office staff were total professionals. I couldn't rate the work, staff or customer service any higher. I would recommend them to anyone and will continue to use this company. They went above and beyond all my expectations.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We are so happy to hear that you noticed a difference in your indoor air quality Peter. From the first contact with our office, to the services from our technicians, we always ensure complete happiness for our customers! We look forward to hearing from you in the future as we so very much appreciate your ongoing business!
Megan M

Syd in Toronto
Syd in Toronto
1 review Pickering, ON
10/10

Duct Cleaning

Did an online quote request, and got a detailed exact quote via email in a very short time. Called the next morning to discuss and book and they immediately had my quote in front of them tied to my phone #. They answered my questions, and there were no hidden costs. I was able to book for the following morning, and they told me I would get a confirmation call later the same day and a call in the morning to confirm my final time slot. Every person I spoke to , and the email quote were completely professional and accurate.
I decided to purchase the a/c coil cleaning as there had been a severe problem with a broken dryer vent and also took advantage of their all natural botanical essential oil disinfectant product, at the price they quoted. The 2 men, Brian and David that did the job were excellent and they finished completely with the 2 hour time frame, that I was quoted. They gave me information on the cleansing product so I could look it up while they removed the dust..there was no pressure sales, just information on what products they offered.

Excellent job at the exact price quoted

Approximate cost of services:
$401.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you so much for the kind words Syd! We strive to ensure that our customers are well informed throughout the process. Brian and David really do care about the work they do. We are so pleased to hear that you are happy with our professionalism. Thank you again for your business!
Best Regards,
Megan M

pamela.camp
pamela.camp
2 reviews Oshawa, ON
10/10

carpet cleaning

I have wall to wall carpets in my condo. Decided to have entire condo carpet cleaned at the last minute. Prestige accommodated me, were very with next day service. Travis cleaned my condo, and rugs came up like new. He then scotch guard the rugs. I cant get over how great they look. The color came back and all the stains are gone. Travis was very professional and prompt and had them done in no time. I have already recommended Prestige to a co-worker.

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

Thank you so much for your wonderful review of our company, Pam! We appreciate your business and thanks as well for referring us already. I am sure Travis will be pleased to hear how happy you were with his service!
Kind Regards,
Nancy Carter

Maria
Maria
2 reviews Vaughan, ON
10/10

Duct Cleaning

We were very impressed with the service Prestige has provided us! Mike and Josh were wonderful! They were punctual, efficient and very professional, explained all to us and answered all our questions. They did not make any messes and protected our hardwood floors. I would definitely recommend Prestige to others.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you taking the time to let people know about your experience with our company, Maria! We are so happy to hear you were pleased with the service Mike and Josh provided in your home and appreciate your business. Thanks so much!
Sincerely,
Nancy Carter

Anna
Anna
9 reviews Bowmanville, ON
10/10

Ducts cleaned

This was my first experience with having my ducts cleaned and I was extremely pleased with the service provided by Prestige Duct Cleaning.
My sister-in-law has had their carpets cleaned by Prestige and they literally look brand new! She recommended them to me for my duct cleaning. ..and I am so pleased I went with Prestige!
The technicians Drew and Michael were prompt, courteous, friendly, and very knowledgeable. They took the time to explain everything they were doing as I also had the dryer vent and A/C coil cleaned.
Even though I am in the midst of renovations they still took the time to put down drop sheets as they went about doing their work.
The company notified me to give me the names of the technicians and their arrival time and followed up with me the next day to make sure I was satisfied with their work.
ALL companies should be honest and courteous and operate in this manner.
My experience with Prestige was very positive and I will DEFINITELY have them back and I have already been referring them to friends and family.
THANK YOU PRESTIGE!! Keep doing the good work you do and hats off to you!!
I'm a SATISFIED customer!!

Approximate cost of services:
$380.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Wow! We could not asked for a better review of our company Anna! Thank you so very much for your wonderful comments and taking the time to share them with others who may be considering using our services. We sincerely appreciate it and your business and certainly look forward to helping you in the future!
Kind Regards,
Nancy Carter

Lyla Ricciardelli from Whitby
Lyla Ricciardelli from Whitby
1 review Toronto, ON
10/10

duct and dryer vent cleaning

Many compliments to your company reps Daisuke and Mike who were punctual, efficient, professional and eager to answers questions while performing duties re duct cleaning and dryer vent service. Look forward to doing business with your company in the future.

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks so much for taking the time to review our company Lyla! We are pleased to hear that you were happy with the service provided by Daisuke & Mike and we'll definitely look forward to helping you again in the future!
Sincerely,
Nancy Carter

Andrew in Pickering
Andrew in Pickering
5 reviews Pickering, ON
10/10

Duct and Carpet Cleaning

We hired Prestige on June 17, 2015 to clean our ducts and carpets. We were extremely impressed not only by the way we were greeted but the quality of the work. Our daughter had recommended Prestige to us as she has used them in the past. We could not have gone to a better company. We have had our ducts cleaned previously but never as efficient as this. Everything was explained to us and to us that speaks volumes. We would highly recommend Greg and their technicians at Prestige. We gave them a 10+ out of 10.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks so much! We could not have asked for a better review of our company and are very happy to hear that you had the opportunity to use two of our services. Thank you also for mentioning Greg, he is a wonderful member of our Customer Service team and an integral part of the service we provide here at Prestige!
Sincerely,
Nancy Carter

Jimbo from Ajax
Jimbo from Ajax
1 review Ajax, ON
10/10

Duct Cleaning

I hired Prestige Duct Cleaning of Whitby, On. and I cannot say that I was not satisfied of the good service they offered. I had hired other companies before because they were offering cheaper deals but I have really seen the differences on the services. The cheaper ones send you people who come in your home, open your doors without your permission or wait for you to direct them where the outlets are. And since more than 2 years, they keep calling and harassing you (nightmare). From what I have experienced with the two nice guys from Prestige, I will definitely recommend to anyone their services. They were really professional and polite. I was more than happy just minute after the job was done that I could ventilate the house and breathe better air.
Keep the good service, Prestige.

Approximate cost of services:
$340.00
Was this review helpful?
Company Response

Dear Jimbo,
Thanks so much for taking the time to let people know what the difference is between Prestige and many of the other companies out there offering duct cleaning. As you've experienced, we take great pride in our technicians and the level of service we provide in your home. Its wonderful to be recognized for that!
Nancy Carter

Jennifer from Markham
Jennifer from Markham
7 reviews Markham, ON
10/10

Duct Cleaning

Very impressed with the service they provided. Extremely professional and courteous. They arrived on time and took great care to protect the floors. Will definitely be using this company again!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We certainly appreciate your comments about our service Jennifer! Thanks so much for your business and taking the time to let others know about our company. We look forward to helping you again in the future!
Kind Regards,
Nancy Carter

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Prestige Duct Cleaning

Ensure the cleanest, safest indoor environment for your family, pets or business with award winning professional duct and furnace cleaning by Prestige Duct Cleaning. Family owned and operated, we service the GTA and South Eastern Ontario and are the sister division to Prestige Carpet Cleaning. Along with our affiliate company NationWide Home Services, we make up Canada's largest and most trusted provider of duct and furnace cleaning, carpet cleaning, furniture cleaning, and area rug cleaning services. Prestige Duct Cleaning specializes only in duct cleaning, furnace cleaning and services designed to improve the air quality in your home.

CATEGORIES
Duct Cleaning
PRODUCTS
Dust Eater Premium Lifetime Filters Permatron Lifetime Filters
SERVICES
Residential, Commercial and Industrial Air Duct Cleaning, Furnace Cleaning, A/C Coil Cleaning, Dryer Exhaust Cleaning, Central Vac Cleaning, Sanitization For a complete list of services visit us online at www.prestigeductcleaning.ca
STYLES
Your ducts and furnace will be cleaned with the SystemSafe
WEBSITE
http://www.prestigeductcleaning.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
27
RETURN POLICY
100% Happiness Guarantee
PAYMENT METHOD
Debit/Visa/Mastercard/Cash
LICENSES
Air Systems Cleaning Specialists (NADCA)
MEMBERSHIPS
NADCA National Air Duct Cleaning Association Better Business Bureau
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Fall Protection Awareness, Mechanical Systems Hygiene Institute
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Happiness Guarantee, 60 Day Money Back on filters
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.