Bin There Dump That

Junk Removal
Whitby ON L1N 7T8
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HomeStars
Junk Removal
Bin There Dump That
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85%

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Reviews by rating (past 12 months)

Reviews for Bin There Dump That

Average customer rating:
8.9 10 (48 reviews)

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Ash in Baby Point
Ash in Baby Point
11 reviews Toronto, ON
10/10

Disposal services for a new home build

BTDT has been providing waste disposal services for the new home we've been building over the last 18 months. From the dispatchers to the drivers, everyone there is a pleasure to deal with. They deliver and pick-up promptly, and are unfailingly professional. Highly recommended.

Approximate cost of services:
$5,000.00
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Company Response

Good morning!
First off, thank you so much for taking the time to express your appreciation. Providing customer service is our number one priority and to know that we can even make the smallest part of your home building process just that much less stressful and easy-going is a huge compliment in itself. Again, thank you and we hope that we can continue to help throughout the process until your home is complete!

David Brown from Alliston
David Brown from Alliston
1 review Alliston, ON
10/10

Down Sizing Time

My wife and I are currently down sizing with lots of stuff we have packed and carried for years now being thrown out. Needing a Bin for the project we rented a bin from "Bin There Done That" and were totally satisfied with the service, drop off, pick up and professional service buy their office staff and driver(s). I recommend this company to anyone that needs to down size without paying over priced prices. Thanks you so much for making this event so much more easier than just downsizing.

Approximate cost of services:
$250.00
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Company Response

Good morning David,
Thank you SO much for taking the time out of your day to send us such a thoughtful review. From taking an order, to the delivery and pick up to the final invoice, we really do try to provide the utmost professional services. I'm so glad to hear that everything we did made your downsizing easier & without breaking the bank. To hear that we achieved what we set out to do, is the greatest compliment. I will be sure to pass along your remarks to our entire team. Looking forward to helping you on your next job! :)

Brenda from Whitby
Brenda from Whitby
1 review Whitby, ON
10/10

Home Reno

A couple of days after renting our 4th bin we had a small bump in the road but John was quick to personally come over and resolve the issue. THIS is the quality of service that we had been getting and why we have used this company for several projects and will continue to do so in the future. Thanks John for your 5 star service.

Review has 1 previous version
Approximate cost of services:
$500.00
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Company Response

Good morning Brenda, Thank you for taking the time to let us know how everything went. Sorry to hear that there was a mishap, but glad to know it was resolved quickly and sufficiently. Looking forward to hearing from you on your next project. :)

Brenda Roeder from Scarborough
Brenda Roeder from Scarborough
6 reviews Toronto, ON
10/10

Junk Removal

We needed to clear out the 70's basement man cave and called Bin There Dump That for a bin rental. The phone staff were very professional and the bin arrived exactly at the time promised. The driver was courteous and put the bin exactly where we wanted it. Scheduling the pick was just as easy and the driver who picked up our bin was just as good. It was nice to deal with a company that gave us the service exactly as advertised. We will definitely use them again and will not hesitate to recommend them. Great Job Everyone!

Approximate cost of services:
$300.00
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Company Response

Good morning Brenda,
Thank you so much for taking the time to write such a thoughtful review. We demand professionalism from all of our employees and strive to uphold our outstanding service level; it is fantastic to hear that we are achieving what we advertise. Looking forward to hearing from you on your next job and want to thank you for spreading the word! Your compliments will be shared with our entire team and thank you again for sharing with us! :)

G in Pickering
G in Pickering
3 reviews Pickering, ON
10/10

Dumpster rental and disposal

I am renovating our home and needed an easy way to get rid of old flooring, cabinets, etc... I searched around for dumpster rental and all appear to be similarly priced, but I was very happy with the service from Bin There Dump That, I had the dumpster booked for a later day, but got a head start on demolition, when I called to schedule for earlier dumpster drop off they brought it within a couple of hours. The dumpster was nice and clean and the drop off and pick up were done carefully on wooden planks not to damage the driveway pavement. The pick up was prompt and the charges were as expected.

Approximate cost of services:
$300.00
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Company Response

Thank you G, for taking the time to express your appreciation. We value all customer feedback, however it is always nice to hear the positive comments. I'm glad that we were able to accommodate your request of an earlier time, we strive our best to make things as easy as possible for you. Your complimentary feedback will be shared with our entire team, and again, thank you for sharing with us. :)

Wayne Bourne from Pickering
Wayne Bourne from Pickering
3 reviews Pickering, ON
10/10

flooring and backyard decking

Great service from phone staff to delivery and pick-up. On time as promised. When I look around our neighbourhood and see the crappy looking bins that people rent, I am impressed by the pristine condition of your bright green bin. It was clean inside and out. Set in the driveway on protective boards exactly where I requested. I highly recommend this company and would use them again in the future. Thanks for a great job.

Approximate cost of services:
$285.00
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Company Response

Hi Wayne,
Those things are all things that we pride ourselves on, so thank you very much for taking the time to express your appreciation. I will definitely pass this along to the rest of our team, and we look forward to hearing from you next time! :)

Stephanie in Toronto
Stephanie in Toronto
2 reviews Toronto, ON
10/10

Landscape project

We used Bin There Dump That for clean-fill removal this past Fall from our backyard. The fellow who dropped off the bin was really courteous and professional, and took time parking it properly in our tricky down-hill driveway. Price was really reasonable for the bin, and it was picked up at the scheduled time. Staff over the phone were very helpful as well. Would use them again!

Approximate cost of services:
$300.00
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Company Response

Good morning Stephanie, Thank you so much for taking the time to write such a thoughtful review. We strive to provide excellent service every single time & I will definitely pass along your compliments to our entire team. Thank you again for taking the time to show your appreciation!

Brandon from Richmond Hill
Brandon from Richmond Hill
1 review Richmond Hill, ON
2/10

House Reno

I used bin there dump that for the renos oft house. I used around 5 bins from them. When it came time to clean up because all the renos were done I kept the last bin for about a week or so past the allowed 7 days. And I was charged 190 dollars for that! More then the waste! The company was not willing to work with me at all which coming from a service industry is not how you go about things. Needless to say I will never use this company again. If anyone wants a good company that has solid customer service call TYDELL!! This franchise is a joke. Thanks for nothing!

Approximate cost of services:
$2,000.00
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Company Response

Good morning Brandon, I apologize if there was any confusion; however your last bin was on site for an extra 19 days past the allotted time which is why you were charged that amount. Our price for the bin rental is inclusive of up to 7 days and anything over that is $10/ day. Our prices have not changed in 6 years and are explained to everyone when placing their order. When we tried to follow up with you our phone calls were not returned so we were unable to resolve the issue any further with you. Again, I do apologize and hope that we hear from you again in the future and may correct any outstanding issues.

Melissa R from Aurora
Melissa R from Aurora
3 reviews Aurora, ON
10/10

Construction Material Removal

After calling a few different rental places, we decied on bin there dump that for a few reasons, the no pressure sales people on the other end of the phone made the experience less stressful, they were great to deal with and were able to offer a great price. We will definetally use them again.

Approximate cost of services:
$250.00
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Company Response

People are usually dealing with enough stress of either a home renovation, or going through years of old stuff and trying to keep some things & deciding what to throw away. Our goal is to get you the right bin for your project, with as little hassle as possible; we're so glad to hear that everything worked out great for you! Looking forward to hearing from you again for your next project! :)

Jason from El Paso
Jason from El Paso
1 review El Paso, TX
10/10

Cleaning garage

I had a huge project of cleaning out my grandmother's garage, I called bin there dump that they brought it there next day. Very friendly. Dropped it exactly were I asked and did it in minutes. I finished early there where there same day picked it up and cleaned up any residual mess. I highly recommend them to everyone and will be calling them for all my other trash needs. Five stars.

Approximate cost of services:
$215.00
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Company Response

Jason,
We're so glad you had a great experience with us, and that we were able to help you with little to, no inconvenience. Thank you so much for the positive feedback! Looking forward to hearing from you again. :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bin There Dump That

Leading junk removal company specializing in household cleanups and decluttering, removal of renovation debris, shingles, small amounts of landscaping waste, and general garbage and trash! We offer same-day service in all of our service areas. Our unique system ensures that your driveway is always protected!
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