Metro Wide Paving Ltd

I would not work with this company again. They came to my house in early spring and I gave them a $350 deposit to have my patio done. They agreed to have it done by the middle to end of June. This was written into the contract with them.
That date came and went and I heard nothing from them. So I started calling and again heard nothing.
After another week went by, I was starting to get worried about my deposit and my hopes of having a new patio for the summer, when Jason (the individual I had been dealing with) called me and apologized, saying there had been personal family issues they were dealing with and and one of their crew had been badly hurt. This, he explained, was why they had not arrived to do the job as promised. I believed his explanation and, as a result, agreed to proceed with the project and a new date was set.
However, just before the date arrived, we found a crack in our foundation and I called them to let them know we had to postpone the patio renovation as the foundation wall ran alongside the patio and we had to dig it out to fix it on the outside.
Since our condominium board could not give us a firm date other than this fall, we called and asked if we could get our deposit back for now, as it is a lot of money.
However, someone named Joe – I had been dealing with Jason, but he was not available – took this call and after bullying me and arguing with me, said I could have a partial fund. I didn't feel that was fair because they had failed to honour their contract and I thought I had been very fair and agreeable to them given their circumstances over their missing the deadline.
When Joe continued his aggressive behaviour to me and said I could have a partial refund or nothing at all, tired of dealing with him I hung up the phone, realizing this conversation wasn't going to get any better and I don't believe anyone should have to listen to someone yelling at them and talking to them in a bullying manner. To further illustrate his bad attitude, the next day he left me an aggressive voice mail message demanding to know if I had hung up the phone on him.
I believe I have now lost my $350 deposit to this company. I do not recommend using them, because not only did they fail to live up their end of the bargain as promised, the behaviour of this one individual was neither professional nor acceptable.

We hired Joe to complete our asphalt paving after he was recommended by our interlocking guy. Joe was very professional and the job was done on time by Richard. We are very pleased with the service.

Jason was great to deal and very open to all my calls. He was very professional as I would expect and I particularly liked how much time he spent here during the work.

The stone crew and the paving crew were great - I really enjoy the paving foreman he was such an artist in getting the work done.

We have no problem referring others to Metro Wide.

Thanks again for a great job and experience - the results are beautiful.

In Spring 2015, Metro Wide Paving installed a new asphalt drive with interlock border, interlock front walk and stairs, interlock side walk, flagstone rear patio and basement window wells.

We are repeat customers. Joe did an asphalt drive for us 10 years ago.

This time, I called other pavers/stone guys for quotes.
I decided to go with Joe Zappia at Metro Wide for the following reasons:
a) Joe stands by his work
We happened to get a bad batch of interlock stone from the manufacture (no fault of Metro Wide). Pitting started to appear in the stones over the winter. Joe was here as soon as the Spring 2016 paving season started and he re-did the walk ways.
b) The work is great quality
c) Joe starts the work when he says he will, his crew works all day, every day until the work is complete.
d) Joe's crew are polite and hardworking.
e) Metro Wide's prices are competitive. And he won't try to up-sell you to work you don't need.
f) When the job was done, my yard was completely clean with no sign the crew had even been there....well, except for the great new walkways.

I trust Joe's experience and recommendations.
I would use him again and refer him to friends and family.

We've done quite a bit of work on our house and dealt with many types....Joe is one of the good guys.

I was referred to the folks at metro wide by a friend whom had some work done a few years back. My call and questions were answered promptly, and they had a sales rep to see me for an evening appointment withing 48 hours. When he arrived the sales rep spoke English (what a relief! ) and took the time to address all my queations and thourgly explained the whole process. The pricing and completion times were solar to other quotes I'd received. What stood out with metro wide was there level of professionality, attention to detail, and quick service. My work was completed on tim3e and it lools great. Best of all when they left the job site was spotless! Not a single piece of scrap or mess or debris left behind. I would highly recommend this company. Job well done!!!!

We have resided in our home for 27 years.
In 2012 we chose to re-pave our 3 car garage driveway. After 24 years we thought it could use a face lift. Metro Wide Paving was recommended to us through a friend.
Joe responded promptly, gave us a quote and date for service. On June 25, 2012 crew and equipment arrived and work was completed and payment made.
The following spring 2013 we noticed cracks on the right side of driveway. We contacted Joe and reported the cracks. I questioned why is it that our last driveway lasted 24 years without any cracking and his cracked after one winter. He advised that the quality of the products are not as good as what was used 24 years prior. He promised to send his crew to repair cracks. Two men showed up with a propane tank and torch, heated the asphalt and closed the cracks with the softened asphalt using the back of a shovel..
The following spring 2014 the crack re-appeared, they were longer and deeper in depth. I again contacted Joe to report and he once again said he would send crew to repair. I told him that what they were doing was not fixing the problems only applying a band aid. He did come to the house and said a car must have parked close to the edge in one spot which caused the cracks,but that doesn't explain why the cracks run approx. 20 feet in length and are deep to the base. They came and again heated the asphalt and closed the cracks.
Joe came by the house in January, and told us he would fix the problem and put a new surface on driveway at his expense.
Once again after this past winter(2015) the cracks were again open and I again contacted Joe. Again he agreed to send his men. When they came, again at the beginning of June with propane tank, torch and shovel, I told them that we were under the impression that the problem was going to be permanently fixed and unless Joe was prepared to send them every spring just to heat the surface asphalt to forget it, that is just a waste of time. They agreed that what they were doing was not going to permanently fix the problem.
He called my cell phone on the evening of June 6th. and was angry that we sent his men away. He was yelling and wouldn't let my husband or I get a word in edge wise. I told him we were out to dinner at a restaurant celebrating our son's birthday and would have to continue the conversation at another time. He said he would call on the following Monday.
We are still awaiting the call.
Bottom line, we are a dissatisfied customer of Metro Wide Paving.

Contacted Metrowide Paving to install concrete for our backyard, sidewalk, and front porch plus install asphalt for our driveway.
We are very happy with the entire job. The workmanship is professional. The foreman and the entire team is knowledgeable, reliable and hard working. The finished the job in a outstanding manner. I have no hesitation to recommend to anyone who looks for a good contractor.

I have a double spot behind my home in a laneway that was unpaved and a safety hazard in winter due to pooling water that freezes, effectively creating a skating rink. In summery of 2014, I called three companies and two called me back, one of which was Joe's. He came out, did an estimate and I could tell right away I made a good choice. He was friendly and frank about the issues and the cost (narrow laneway, bad grading) that would affect the project. I went ahead and his team did the work. Over this past winter, I noticed there was still pooling/freezing happening, and as soon as the ice and snow were gone I called Joe about the problem. He responded immediately and was very attentive after that. His team came out on a Saturday morning to fix the job, which looks great, and solved the pooling issue. To me, the true sign of a good company is one that fixes problems after you have paid the bill and said goodbye. They know their reputation depends on doing work that stands the test of time. Metro Wide Paving is one of those companies. My neighbour has his driveway repaved and is unhappy. I told him he should have called Joe!

We hired Joe and his team from Metro Wide Paving based on a neighbours recommendation. What a mistake. Had to chase after him because he kept postponing our job. When they finally did show up, they did a terrible job. We have a basement window along our driveway and while the workers were doing the installation I went out to see how things were going. It's a good thing I did because they were about to pave over the lower portion of the glass block window. I had to argue with the workers to stop and redo it. As for Joe, he was nowhere to be found. Probably out lining up his next project. Never again will I use this company.

This company came recommended to me by my neighbour. The team was reliable, professional, honest, and courteous. The price was competitive within the industry. They offer free estimates and were very prompt in providing service. Easy to see why they have been in business for over 25 years.