Through one of our many wind storms my downspout blew right off the side of my house.I called many companies in a panice because i knew we were in for rain. The lady that answered the phone was kind and knowledgable and assigned a technician by the name of Steve. She said it is classified as an emergency and he would call asap.Other companies waited 24-48hrs before calling and thank goodness Steve called me within minutes. She stuck to her word and Steve came to my rescue. Thank You Armstrong and Nelson.
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