Long Life Windows & Doors Ltd.

Windows & Doors Installation & Service
1645 Boundary Road Vancouver BC V5K 4X7
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98%

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Best of the Best '22 
Best of Award '22 winner 11 timesBest of the Best '22 Best of Award '22winner 11 times

Reviews for Long Life Windows & Doors Ltd.

Average customer rating:
9.9 10 (417 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
10/10

window replacement

LongLife crew, headed by Stuart, arrived promptly at the stated time, and did the work quickly and efficiently. Most of all, they were friendly and polite.

Approximate cost of services:
$11,000.00
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Company Response

Hello,

Thank you for your positive feedback of our team at Long Life Windows & Doors! We are so happy to hear that Stuart and his crew were efficient and friendly. Let us know if you need anything in the future!

Best,
Long Life Fam

Fraser in Richmond
Fraser in Richmond
0 reviews Richmond, BC
10/10

Window and door replacememt

Long Life replaced my windows and 2 sliding glass doors. they were great through the whole process. The quote was done quickly and was competitive for their quality and standards. The install took just one day and they were able to install 2 months earlier than expected. They went as far as to fix some of my siding as it was rotten. Great experience, you get what you pay for and we love our doors and windows.

Approximate cost of services:
$11,000.00
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Company Response

Hi Fraser,
We are thrilled that you enjoyed the entire process of replacing your windows and patio doors. We were also very happy to be able to install two month early for you and that we could fix the rotten siding while we were on site. Enjoy your upgraded home, and thank you for taking the time to share you great experience!

Private User
Private User
Private User reviews Delta, BC
10/10

Windows and Sliding Glass Door Replaced in House

Would highly recommend Long Life windows.

Their service from start to finish was exemplary.

Paul arrived at our house on time and walked us through what he thought would be best for our window replacements. He followed up with an in-office meeting to help us decide on exact window types and the type of finishing for the window frames. He was very knowledgeable and patient with us while we decided.

Josh and his crew, Devin, Sean, Paul and Thiago, worded tirelessly for 3 days completing the job. They were extremely polite, helpful and hard working.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for taking the time to share your positive experience! We are happy to hear that Paul’s home and office visits helped you decide on the perfect windows for your home. We appreciate the kind feedback on how polite, helpful, and hard working our crew was. Thank you again for such a wonderful review, and welcome to the Long Life Family!

Private User
Private User
Private User reviews Vancouver, BC
10/10

SUPERHEROES of WINDOW WIZARDS!!!!

Believe me! These guys are the
SUPERHEROES of WINDOW WIZARDS!!!!
Three years ago I had the lower level windows of my house all replaced… They did an amazing job I have hardly had to clean them they are so airtight, they look beautiful, and the crew was absolutely stellar in every possible way. Now three years later I have just had the upper level windows completely replaced as well and again, the entire crew was beyond fantastic, and the windows are absolutely magnificent. I have an old house so the large main window was difficult to install as the shape of the space was crooked to begin with… It was incredible to see how the crew was able to still install it beautifully without damaging anything. The manner in which they handled themselves in my home with respect, calmness and cleanliness is remarkable. I cannot possibly recommend these guys more highly and the owner Paul is an absolutely standup guy. Theis Company is a Total Class Act - Beyond thrilled!!
Gina Chiarelli

Approximate cost of services:
$8,000.00
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Company Response

Hi Gina,

Superheroes of Window Wizards is a title we accept with great pride! We are thrilled to hear that you are happy with the first phase of windows and that your most recent experience was so positive. Thank you for appreciating the expertise of our crew and the way in which they handle themselves, we will be sure to let them know! You were a pleasure to work with, please let us know if we can help with anything in the future. Thank you for the kind words and for being a part of the Long Life Family!

All the best,
Long Life Windows and Doors

Private User
Private User
Private User reviews Burnaby, BC
10/10

Window shatter replacement

Window shattered, we sent photos of the damage. Replaced with no cost to us. Excellent customer service. Edwin followed up to ensure all went well.

Approximate cost of services:
$0.00
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Company Response

We were very happy to provide the service for you under our unlimited lifetime warranty! Thank you for sharing your experience.

Shelley
Shelley
3 reviews Richmond, BC
10/10

Windows & Patio-Door, Richmond BC

We had a very positive experience with 'Long Life' Windows. (...We replaced 14 windows and a patio-door).

The entire team (including the office staff) was extremely helpful and accommodating. The process was smooth - starting from obtaining the quote to the final installation.

Justin was very helpful by providing detailed information regarding the quote, and revising it according to our specific needs. He answered all our questions to our complete satisfaction.

The installation was managed and done by this wonderful team that included Stuart, Kevin, Dylan, and Duncan -- very nice and cheerful people. They were very professional, approachable, punctual, and neat.

They did an outstanding job and we cannot be happier with our new windows! Our house looks very 'upgraded' now.

We would recommend 'Long Life' to our family and friends.

Thank You.

Approximate cost of services:
$19,000.00
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Company Response

Hi Shelley,
Amazing, thank you very much for taking the time to share your positive experienced. So glad to hear that the entire process was smooth, that Justin was able to provide the details you wanted, and that our in-house installation crew were nice and cheerful! You and David were a pleasure to work with, and your newly upgraded home looks great! The recommendation to your friends and family means a lot to us. Thank you again, and welcome to the Long Life Family!

K
K
1 review North Vancouver, BC
10/10

A Little Bit Late

The work 4 crew with the foreman (C, P, M, D) were on site as expected. They laid down their floor covers and worked away until 3 pm the first day. The removed curtains and blinds to access the frames. The crew tamped down the frame to ensure that it was sealed properly from the outside. They caulked and added trims on the inside to give it a better aesthetic look. I left the crew on their own on the second day and they completed as per the agreement and left by noon.

The process with K from the beginning was as easy as can be. J, the foreman, came at a later date once we agreed to terms and he did the final measuring. Z from the head office was easy to contact and answered all my questions. The nitty gritty of replacing all the windows and doors of your house is an inconvenience. The agreed delivery and installation was delayed by over 3 months. This was due to COVID-19, but as someone who has set holidays, I was not happy with this. The installation itself is intrusive, kind of like dropping your pants at the doctors. Everything in your house is open for viewing. The crew were really professional and asked if they were not sure about privacy. All their mugs you can access on their website so you can double check and make sure who they were. Some were chatty and gave the workplace some energy, but overall, they all knew what their roles and responsibilities were. They were easy to deal with and courteous to the extreme. I tried not to be in their way even though I tried to work from home, but kind of hard with the hammering and the sawing. There was lots of laughing and joking and talk about video games. Even compliments on my wife's choice of color for bed sheets and our artwork. Overall, the foreman set the rules and the crew followed it to the T. I gave them access to the bathrooms and the microwave.

When all said and done all 13 windows, patio slider, and fiberglass door were done to spec. The windows looked like they need to be shut every time I walk by as they look so clean. Our neighbours complimented on the carpentry on the outside frames. They were primed, but will need a splash of paint. The technology in these windows hopefully will stand the test of time. My original windows were well over 30 years old so anything is an improvement. Overall the process was not a painful as I expected, only to my pocketbook and that in itself was not a painful if it was with the competition.

One kitchen door had to be back order because of supply chain issues. Unfortunately, this caused a lot of headache after the fact. One was taking time off, but they were good enough to accommodate me. The door did not take too long to complete. 3 hours with door frame to the hardware. R, the door specialist, carted in his trailer and did the job with flair. Problem was the hardware was wrong color and the door we had asked for was the wrong one. We emailed K and he responded to making it right. He gave us a few choices as the full glass door would be more expensive. We chose the full glass with the internal blinds and that worked out to be almost $4500 for the door. Nevertheless, lesson learned, make sure to read the contract and ask for clarification. The wait for this was just as long so if you make a mistake be prepare. 3 months later, R comes back and puts the door in. The house is warmer now and the doors brings in lots of light. The sliders design is not great. They do not open fully as intended so if you want to fit a dryer through it, no luck. Bring a measuring tape when you are investigating. Another irritant are the stickers on the door. They fabricate a door with so much technology, but it leaves a sticker mark as the glue is so hard to take off. Used paint thinner -no. Used nail polish - nada. Used heat gun - whao? Used cooking oil - yep! Not sure who designed this?

Addendum:
This company shows lots of care and K actually followed up after my review. He addressed my concerns, considered my suggestions, and asked why he didn't get the 10/10. I told him the long wait and some of the little things. Because of this, I am convinced this company deserves a better review. I would recommend them. Thanks K.

Approximate cost of services:
$17,000.00
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Company Response

Hi K,

Thank you for your detailed review! We are happy to hear that the crews took such great care of your flooring, blinds/curtains and entire home. The new windows, patio door and fiberglass door looks fantastic - especially with the interior trims. Thank you for the kind feedback on the professionalism, politeness and positive energy that our crews provided on site, as well as Kris and our office team. Thank you for your patience with the installation timeline. I love to hear that the windows are so clean, the house is warmer and that the doors bring in lots of light. Welcome to the Long Life Family!

Best,
Kris @ Long Life Windows & Doors

Private User
Private User
Private User reviews North Vancouver, BC
10/10

North Van Windows

We are very happy with our decision to use Long Life to replace our original windows. The whole experience was great - everyone was very courteous, clean, professional, and reliable. The windows look amazing and our house looks 20 years newer. Thank you to everyone.

Approximate cost of services:
$40,000.00
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Company Response

Thank you for trusting Long Life with your home! We are so happy to hear our entire team was courteous, clean, professional, and reliable. Enjoy your new windows, and welcome to the Long Life Family!

Dan Bar-el
Dan Bar-el
0 reviews Vancouver, BC
10/10

Windows and Door

We had ten windows of various sizes, and one non-standard door to replace. Everything, from start to finish, was done professionally, courteously and efficiently, from the initial appraisal to the showroom consultation to the job itself. We have an old house, with some original 1908 windows. In removing them, as well as the door, the team had to contend with unexpected challenges. Each time, they problem solved it quickly, drawing on years of experience. The work was completed in two days.

Approximate cost of services:
$20,000.00
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Company Response

Thank you Dan!

Wonderful to hear that your entire experience was professional, courteous and efficient. As you mentioned, with your beautiful 1908 there were a few challenges, and we were happy to find the proper solutions from our experience. All the best!

The Team at Long Life Windows & Doors

Private User
Private User
Private User reviews Lions Bay, BC
10/10

Full home, windows and doors

Great working with everyone from Kris, Katie, to Josh and his crews. Exceptional attention to detail and the product and service is great

Approximate cost of services:
$43,000.00
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Company Response

Thank you! Glad to hear the attention to detail was exceptional, along with the product and service. Welcome to the Long Life Family!
Best,
Katie and Kris Alexander

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Long Life Windows & Doors Ltd.

At Long Life, we specialize in three things: replacement windows, replacement doors, and exceptional installation service.

Our team includes the best replacement window installers in the Lower Mainland, with years of experience in the industry, the latest tools, and pride in our work. From fabricating custom replacement window trims, to making friends with the family pet, our installation professionals have the exceptional service attitude that has built our business.

So it only makes sense for us to install the best products available. Our locally made replacement windows and doors are renowned for quality, innovation, and lifetime warranty service.Our hands-on approach ensures we deliver what we promise. And it’s why word of mouth advertising is the biggest builder of our business.

Our Replacement Windows: We install many kinds of vinyl windows: sliders, crank casement windows, push out casement windows, and tilt and turn windows. You can select optional grids, colours, and window configurations to fit with your home’s current style, or to create a new one.

Our Replacement Doors: We install sliding patio doors, and all kinds of custom entry doors: steel, fiberglass, wood and vinyl. With our extensive options, you can design the door you want.

Getting new windows and replacement doors is easy when you’re working with Long Life, a family-run company with a reputation that speaks for itself. With no subcontracting, no deposits, and lifelong warranties, you’ll always have peace of mind.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows & Doors
SERVICES
Supply and Installation of Replacement Windows and Doors.
BRANDS
Vinyltek, Thermatru, Trimlite
STYLES
Sliders, Casements, Tilt & Turns, Single Hung, Double Hung, Awnings, Steel Doors, Fibreglass Doors, Vinyl Doors. Plus Many Other Styles to meet your needs
SPECIALITIES
Windows and Doors
WEBSITE
http://www.longlife.ca
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cheque, Visa, MasterCard, AMEX, T.D Financing 6 Months NO INTEREST NO PAYMENT (OAC)
LICENSES
All Lower Mainland Municipalities
MEMBERSHIPS
S.A.W.D.A.C, BBB, HAVAN
LIABILITY INSURANCE
Yes
DIPLOMAS
5 Million Liability Coverage
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Life Time Warranty on all Installation and Products Installed.
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