Zancor Homes

Design/Build
Vaughan ON L4K 1H3
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63%

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Reviews for Zancor Homes

Average customer rating:
6.9 10 (128 reviews)

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Jesse
Jesse
1 review Angus, ON
8/10

Home Build

We have now enjoyed our second home with Zancor, our first in Barrie and now our new build in Angus. Our experience has been nothing but positive. The site supervisor and her assistant have always been prompt to reply to any needs or questions.! The building process can often lead to many decisions that need to be made quickly, Zancor had done an excellent check keeping us in the loop. We would absolutely recommend building with Zancor Angus and gives a high five to Dawn and Mary for their awesome service!

Approximate cost of services:
$426,000.00
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Company Response

Thank you for your great review.

Seyed in Woodbridge
Seyed in Woodbridge
1 review Vaughan, ON
10/10

Castle of king

We are happy with this purchase. Great people special thanks to Virginia who was very accommodating and could address all our concerns during this process. Even after purchase Zancor follows up to make sure all outstanding issues are taken care of.

Approximate cost of services:
$1.50
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Company Response

Hello Sayed,

Thank you for you kind words.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Castles of King

We just moved into a new Zancor home and they have been very responsive and attentive to any issues we have come across. Very impressed with the customer service and the response time to any concerns. Thank you.

Approximate cost of services:
$0.00
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Manana K
Manana K
3 reviews Toronto, ON
8/10

castles, king city

The house is beautiful, inside and outside. Delay was only 2 weeks.Special thanks to QTK , kitchen is fantastic, great job guys!!
Also thanks to Anthony , project manager, for paying attention to things that needed to be done. Everything gets fixed, had no issues. The house exceeded our expectations.

Approximate cost of services:
$1.30
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Private User
Private User
Private User reviews King, ON
2/10

zancor king city

Called customer service after water leaked into the home causing all kinds of damage.
The answer was oh well beyond 2 years not covered.
Even though it was a deficiency on there part they don't care...
Mortor between stones front elevation crumbling
Structure at risk
Zancor not willing to do anything
PM m I will show u photos/ address see for yourself
The worst ever

Approximate cost of services:
$1.00
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Private User
Private User
Private User reviews Toronto, ON
1/10

A Nightmare

Worst customer service , 3 delays so far , we were to be in our home this past jan then may then July and now the strike. We were told when we purchase by Joyce the sales rep that the house will be done by jan 2016, we sold our home last oct and looks like this oct B4 we get our house. Unreliable company with Zero regards to purchasers . A Nightmare ........... 14 months since we purchased . You be the judge...........

Approximate cost of services:
$1.40
3 of 3 people found this review helpful.
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Private User
Private User
Private User reviews Barrie, ON
10/10

Pine River

I am very pleased with my Zancor Home. Everything was explained in thorough detail prior to signing any contracts. I felt very comfortable asking for any clarifications. Great options at the décor centre. Closing was easy. Closed on time. Any issues I had were addressed promptly and taken care of in a professional manor. Great value. Would purchase another Zancor home in the future. Patricia, Dawn, Mary & Johny have all been so helpful.

Approximate cost of services:
$264,000.00
0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

New Home

I recently closed my home on Blanchard Crescent in the Pine River subdivision in Angus. I am very pleased with the quality of my home. The onsite staff, Dawn and Mary are absolutely fabulous. They have been very helpful throughout the building process and continue to be available should I have any questions and/or concerns. I am a very happy new homeowner!

Approximate cost of services:
$349,000.00
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PaigeH In Angus
PaigeH In Angus
1 review Simcoe County, ON
3/10

Extremely Poor Customer Service

From the moment we walked into the sales center we were dissatisfied. Patricia (our sale representative) was very disinterested in telling us about the company or the homes that they had available. We left with pamphlets and went to the other builder building in the same sub-division. Immediately their sales staff was much more helpful and happy to answer all of our questions. Unfortunately we made the decision to go with Zancor because we liked the layout of the house better. During the time of our signing the contract I had many questions (this is our first house), Patricia would answer them but not before she talked down to me saying "Oh honey, oh sweetie no, this is how it works." My sister in-law was with us and upon leaving she said that it seemed like Patricia wasn't even taking my fiance and I seriously (even though I had just written $20,000 in cheques). Once it was signed I was relieved I did not have to deal with her anymore, but I was wrong. After looking at a few other models I started leaning more towards a different model and called Patricia to see if it was possible to change models, ground has not even been broken yet so I did not think that this would be that big of a problem. So I called, I got the feeling over the phone (mind you this wasn't the first time I got this feeling while dealing with Patricia) that she didn't want to explore the option. I got an email later that day saying that it was not possible because "paperwork had already been sent out". Wanting to verify for myself I called the builders head office, left a message, two days later had no response, called again. This time I spoke with the "owners assistant" who seemed very unpleasant and told me she would have to talk to the sales rep to see if it was possible. It has been two and a half months and I have not heard back. Long and short if you don't mind poor customer service for the biggest purchase of your life go to Zancor. Can't wait to see what the rest of this process will be like as my house is not going to be ready until November 2017 (so they say...)

Approximate cost of services:
$339,990.00
2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Vaughan, ON
10/10

Great Homes

Great modern homes, pleased with all interiors, finishes and the way the spaces are laid out.

Neighbourhoods are planned out well so they don't look cookie cutter. Great selection of finishes.

Review has 1 previous version
Approximate cost of services:
$625,000.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Zancor Homes

At Zancor Homes, we understand a neighbourhood is only as strong as the people who live there, and it is their passion for a community that makes it thrive. We believe in setting the bar for customer service. From top management to our front line service personnel, each one of ...
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