Centennial Windows & Doors

Windows & Doors Installation & Service
687 Sovereign Road London ON N5V 4K8
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92%

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Reviews by rating (past 12 months)

Reviews for Centennial Windows & Doors

Average customer rating:
9.1 10 (313 reviews)

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Private User
Private User
Private User reviews Caledon, ON
10/10

Terrific window company!

We had 4 windows ripped out and replaced. Allan and Zac did a great job. They were friendly and professional. Most importantly, they did a great job. I’m very happy with my new windows.

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Company Response

Thank you for sharing your Centennial experience! We’re happy to hear you’re enjoying your new windows.

Private User
Private User
Private User reviews Hamilton, ON
2/10

Installation and follow up customer service

We had a door installed. The front door is well made however we were never informed that the glass had a logo on it. Post installation we noted a dent in the side panel and the caulking not well done with gaps. We have attempted more than three times to obtain resolution to no avail. A warranty maybe but they don’t respond to service it to fix it. So disappointing.

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Company Response

Hi, We’d like to talk to you about your Centennial experience, however we’re unable to locate you in our system. Please send an email to info@centennialwindows.com with the name(s) and contact number as they appear on your contract.

Bill Anderson
Bill Anderson
2 reviews London, ON
10/10

New Garden door and a casement window

Today Centennial Windows and doors installed a new garden door and a casement window. They arrive before 8:00 AM and promptly began the installation. They were hard working and very competent and completed the job just after 1:00PM.We are very impressed with the end result. I would highly recommend this company and these two installers (Mitch and Adam).

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Company Response

Thank you so much for the great review Bill!

Kerri F
Kerri F
1 review , ON
10/10

Entrance door

Entrance door looks great! The installers Zack and Alan were very professional, courteous and polite. Their workmanship was excellent. Even with it being the most coldest day so far this winter they did not rush the job. Cleanup was top notch. Even explained about the door and warranty. Very happy from first contact through finished installation.

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Company Response

Thanks for sharing your Centennial experience Kerri.

Kelly
Kelly
0 reviews , ON
10/10

Window and Door Installation

Justin and Dan installed my windows and my front door on December 18th. They did a stellar job all around. Installation was perfect and the area was left immaculate. Justin returned today with another partner to install the patio door. Once again he (and his partner) did a phenomenal job.

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Company Response

Thank you for sharing your Centennial experience Kelly!

Sharon
Sharon
1 review Cambridge, ON
6/10

After care not good

We had windows installed just over 3 months ago. The guys that installed did a great job, very quick and clean. I was promised by my salesperson that all my custom blinds would fit. After many calls to the service dept and several visits i'm still waiting for the adjustments to be made. The last time i called the service dept i was told two service tech's would be out a month later. So last week i took a day off work and waited until 2.15 when one guy showed up with not really any idea why he was there. After an hour and fixing one issue he left. I still have 9 blinds that do not fit my windows. It's also been over a week again and have not heard from anybody.. Really not happy

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Company Response

Hi Sharon, We’re unable to locate you in our system based on the name on your review, could you please send an email to info@centennialwindows.com with your name(s) and contact number as they appear on your contract and we’ll be in touch shortly.

krykse in Toronto
krykse in Toronto
1 review Orillia, ON
10/10

New Windows!

We had all our very old windows replaced and we LOVE our new ones from Centennial! They look amazing in our home, have made our space more quiet, warmer and give each room a fresh look. We couldn't be happier.

Mitch and Brandon were a great team. They were efficient at installing the windows, friendly and polite, kept the areas they worked in tidy and took the time to ensure we knew how to properly operate them once the install was done. They did a great job.

Overall, we are really pleased with the whole experience from start to finish and would most certainly recommend Centennial Windows and Doors to anyone who is looking for a great product and great service.

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Company Response

Wow! Thank you for the fantastic review.

Jeff
Jeff
1 review Chatham Kent, ON
1/10

Not Standing Behind Thier work

2 Windows , 1 patio door and 1 man door installed for a total of $9800.... salesman great, installers great how ever when the installers arrived they noted how measurements were not done correctly on the man door and it would be a very tight fit ... they installed and informed me it was abit hard to close because it was new seals which made sense.
4 months later and you have to push very hard for the door to even latch let alone lock.
Called service .. a repair tech was sent just a few days later when she arrived she told my wife that’s how it’s supposed to be and walked away ....I find it very hard to Beleave that you have to lean entire body weight against a door for it to latch ... for $9800 I shouldn’t be having issues like this especially not after 4 months

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Company Response

Hi Jeff. Our customer service department has left you a message. We look forward to hearing from you.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Great Product, great Service

We had all our old wooden windows and our front door replaced with Centennial Windows and Doors- the salesman was helpful and explained the product well, and the installers, Nik and Erik, were prompt, courteous and professional and did a great job- we are very happy with our choice.

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Company Response

Thank you for sharing your Centennial experience!

Relic
Relic
1 review Cambridge, ON
10/10

Basement window replacement

Jeff and Dan showed up at 8:50am, right on time in my books. They explained what process they were going to do. Surprisingly the job was fairly quiet and quick. The guys were very polite too, and explained how to open them up for cleaning purposes. They even put drop cloths down to minimise the mess and vacuumed up after completion of the project. Overall it was a good experience.

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Company Response

Thank you for sharing your Centennial experience!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Windows & Doors

Centennial Windows & Doors is a family owned and operated business that offers an end-to-end solution for replacement windows and doors. We sell, manufacture, install, and service our own complete line of award winning, energy efficient windows and doors.

Why homeowners choose Centennial Windows & Doors

The Best Warranty
- We provide a 100% warranty on everything we do for as long as you own your home – NO fine print and NO exclusions. And if you sell your home, it's transferable to new homeowners within 10 years of purchasing Centennial windows and doors.

Responsibility and Accountability
- We take full responsibility to manufacture, install, and service your windows and doors. You are dealing with ONE company only and one phone number.

Proven Installation Quality
- We DO NOT hire subcontractors. All work is performed by our full time, uniformed employees, fully covered under Workers’ Compensation. Centennial Installers were the first in Canada to write the Canadian Standards Association (CSA) Fenestration Installation Technician (FIT) certification exam.

Leaders in Energy Efficiency
- Centennial Windows & Doors was the first window company in Canada to be ENERGY STAR® certified. We have been awarded the:
- 2004 – ENERGY STAR Manufacturer of the Year Award
- 2005 – ENERGY STAR Retailer of the Year Award
- 2008 – ENERGY STAR Sustained Excellence Award
- 2014 – ENERGY STAR Manufacturer of the Year Award – Windows and Doors
- Since 2013, our windows have been recognized as ENERGY STAR Most Efficient.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom residential windows and doors. Replacement vinyl windows. Premium steel and fibreglass entry door systems. Vinyl sliding patio doors. 25 standard window colours. 29 standard door colours. 4 door stains. 4 interior window coatings.
SERVICES
In-home sales directly to homeowners without the use of subcontractors. Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. Retrofit installation. Full frame tear-out installation. Custom colour matching. In-house, expert Customer Service Technicians.
BRANDS
Centennial Windows & Doors
STYLES
Custom vinyl windows. Casement windows. Fixed windows. Double-hung windows. Side sliding windows. Awning windows. End-vent windows. Bay windows. Bow windows. Shaped windows. Steel doors. Fibreglass doors. Entry door systems. Front doors. Side doors. Back doors. Vinyl sliding patio doors. Garden door systems. Single door systems. Double door systems. Sidelites. Transoms. Venting door lites. Decorative door glass. Between-the-glass grills for windows and doors. Between-the-glass miniblinds for doors.
SPECIALITIES
Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. In-home sales directly to homeowners without the use of subcontractors. In-house, expert Customer Service Technicians.
WEBSITE
http://www.centennialwindows.com/?gad=homestars_profile_homestars
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
150
RETURN POLICY
None
PAYMENT METHOD
Cheque, Visa, Mastercard, Financing available with approved credit
MEMBERSHIPS
CSA, ENERGY STAR, Fenestration Canada, IGMAC, NFRC, SAWDAC, Home Builders’ Association, BBBs
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
No fine print, non prorated, as long as you own your home, transfer up to 10 years from sale date
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.