Centennial Windows & Doors

Windows & Doors Installation & Service
687 Sovereign Road London ON N5V 4K8
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92%

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Reviews by rating (past 12 months)

Reviews for Centennial Windows & Doors

Average customer rating:
9.1 10 (296 reviews)

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Jeff
Jeff
0 reviews Chatham Kent, ON
1/10

Not Standing Behind Thier work

2 Windows , 1 patio door and 1 man door installed for a total of $9800.... salesman great, installers great how ever when the installers arrived they noted how measurements were not done correctly on the man door and it would be a very tight fit ... they installed and informed me it was abit hard to close because it was new seals which made sense.
4 months later and you have to push very hard for the door to even latch let alone lock.
Called service .. a repair tech was sent just a few days later when she arrived she told my wife that’s how it’s supposed to be and walked away ....I find it very hard to Beleave that you have to lean entire body weight against a door for it to latch ... for $9800 I shouldn’t be having issues like this especially not after 4 months

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Company Response

Hi Jeff. Our customer service department has left you a message. We look forward to hearing from you.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Great Product, great Service

We had all our old wooden windows and our front door replaced with Centennial Windows and Doors- the salesman was helpful and explained the product well, and the installers, Nik and Erik, were prompt, courteous and professional and did a great job- we are very happy with our choice.

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Company Response

Thank you for sharing your Centennial experience!

Relic
Relic
1 review Cambridge, ON
10/10

Basement window replacement

Jeff and Dan showed up at 8:50am, right on time in my books. They explained what process they were going to do. Surprisingly the job was fairly quiet and quick. The guys were very polite too, and explained how to open them up for cleaning purposes. They even put drop cloths down to minimise the mess and vacuumed up after completion of the project. Overall it was a good experience.

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Company Response

Thank you for sharing your Centennial experience!

Private User
Private User
Private User reviews London, ON
10/10

Windows

Chris and Chad from Centennial Windows and doors were timely, efficient, polite, courteous, and took the time to explain everything to me. I would highly recommend their services. The windows were well installed as far as I could tell. Thank you!

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Company Response

Thanks for sharing your Centennial experience!

Suttons
Suttons
1 review Waterloo, ON
10/10

Installation of new front door

The day the installers came we had a flurry cold day. They did a great job quickly installing the door and ensuring things were done professionally and friendly. Once our door was installed they clearly went over the warranty and explained everything well. We couldn't be happier with our decision to select Centennial as our provider and installer. Thank you!

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Company Response

Thank your for choosing Centennial!

Frank in Brampton
Frank in Brampton
1 review Brampton, ON
10/10

Windows and door replacements

Had 4 windows plus picture window and 3 doors done installers were chris and Chaud.. they were so good at explaining and so great at there work .. also knew there product .. it wasn't just a job to them.. I am very please with my choice.. and would recomend them.. Frank Uzun

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Company Response

We’re happy to hear you’re enjoying your new windows and door systems Frank. Thanks for choosing Centennial.

Private User
Private User
Private User reviews Waterloo, ON
10/10

Front door

From the start of using the website, to the home consult with Tim in helping us choose a front door and windows, to the door and windows being fitted by Chris and Chad, we have found Centennial a great work company to work with.

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Company Response

Thank you for taking time to review Centennial.

Toula and John
Toula and John
0 reviews London, ON
10/10

window replacement

Two of our very large windows were in need of replacement - we called Centennial Windows and Doors as they had done work for us a few years ago and we were very happy.
This time they were just as good. They came right on time and did a fabulous job. Henry N and Nick I were the gentlemen who removed the old windows and installed the new ones. They were very efficient and hard working. We would like the company to know that they were exceptional.
We would highly recommend Centennial Windows and would definitely use them again in the future.
Toula and John Sangster

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Company Response

We’re happy to hear from repeat customers. Thanks allowing us back into your home John and Toula.

Surferbaby1
Surferbaby1
1 review Chatham Kent, ON
10/10

French Door Install

We are happy with the door install, as it was done in one day and it was exactly what was ordered. Jon was courteous and let us know what he was doing along the way.

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Company Response

Thank you for choosing Centennial!

Mo in Oakville
Mo in Oakville
8 reviews Oakville, ON
9/10

Exterior Doors

I needed several new exterior doors. I decided to postpone the front door replacement - too much money for one year. I replaced the garage door to the house and the patio door, from French windows to a sliding door system to save space in a small room. The salesman really knew his stuff, was efficient and polite. I had some struggles getting the main client service line to respond to my request for an installation date, and reaching out to the salesman was key in getting a response. The installers and quality of product were great.

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Company Response

Thank you for taking time to share you Centennial experience Mo!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Windows & Doors

Centennial Windows & Doors is a family owned and operated business that offers an end-to-end solution for replacement windows and doors. We sell, manufacture, install, and service our own complete line of award winning, energy efficient windows and doors.

Why homeowners choose Centennial Windows & Doors

The Best Warranty
- We provide a 100% warranty on everything we do for as long as you own your home – NO fine print and NO exclusions. And if you sell your home, it's transferable to new homeowners within 10 years of purchasing Centennial windows and doors.

Responsibility and Accountability
- We take full responsibility to manufacture, install, and service your windows and doors. You are dealing with ONE company only and one phone number.

Proven Installation Quality
- We DO NOT hire subcontractors. All work is performed by our full time, uniformed employees, fully covered under Workers’ Compensation. Centennial Installers were the first in Canada to write the Canadian Standards Association (CSA) Fenestration Installation Technician (FIT) certification exam.

Leaders in Energy Efficiency
- Centennial Windows & Doors was the first window company in Canada to be ENERGY STAR® certified. We have been awarded the:
- 2004 – ENERGY STAR Manufacturer of the Year Award
- 2005 – ENERGY STAR Retailer of the Year Award
- 2008 – ENERGY STAR Sustained Excellence Award
- 2014 – ENERGY STAR Manufacturer of the Year Award – Windows and Doors
- Since 2013, our windows have been recognized as ENERGY STAR Most Efficient.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom residential windows and doors. Replacement vinyl windows. Premium steel and fibreglass entry door systems. Vinyl sliding patio doors. 25 standard window colours. 29 standard door colours. 4 door stains. 4 interior window coatings.
SERVICES
In-home sales directly to homeowners without the use of subcontractors. Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. Retrofit installation. Full frame tear-out installation. Custom colour matching. In-house, expert Customer Service Technicians.
BRANDS
Centennial Windows & Doors
STYLES
Custom vinyl windows. Casement windows. Fixed windows. Double-hung windows. Side sliding windows. Awning windows. End-vent windows. Bay windows. Bow windows. Shaped windows. Steel doors. Fibreglass doors. Entry door systems. Front doors. Side doors. Back doors. Vinyl sliding patio doors. Garden door systems. Single door systems. Double door systems. Sidelites. Transoms. Venting door lites. Decorative door glass. Between-the-glass grills for windows and doors. Between-the-glass miniblinds for doors.
SPECIALITIES
Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. In-home sales directly to homeowners without the use of subcontractors. In-house, expert Customer Service Technicians.
WEBSITE
http://www.centennialwindows.com/?gad=homestars_profile_homestars
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
150
RETURN POLICY
None
PAYMENT METHOD
Cheque, Visa, Mastercard, Financing available with approved credit
MEMBERSHIPS
CSA, ENERGY STAR, Fenestration Canada, IGMAC, NFRC, SAWDAC, Home Builders’ Association, BBBs
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
No fine print, non prorated, as long as you own your home, transfer up to 10 years from sale date
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.