Blue Crest Electric Ltd

Karen, you make a very good point. Time and material billing (T&M)is still used extensively in the service industry, which means the customer's costs continue to increase the longer the repair takes. You can see how a company might benefit by sending their slowest or most inexperienced technician to the job. Everyone is watching the clock - but for different reasons. When the tasks are quoted up front (and ours always are) the customer can relax and allow the technician to do a great job for them. It makes for a much better service experience.

Thanks for the great review, Mary. Your safety is very important to us. We understand that homeowners need to know who they are inviting into their front door. Our technicians have all had criminal back ground checks in order to work for our company, and all have volunteered for our random drug testing. That certainly speaks highly of their character. I would never send someone to work in your home, who I would not invite into mine. It is our honor to be considered your electrician of choice.

Thank you for your very kind remarks, Heidi. Several years ago, we collaborated on what our company's service policy should look like. We all agreed that we would provide the level of care and service that not only met, but exceeded what we would expect from any service company we invited into our own homes.
From when your call was first placed to our office, to when your job was completed, our goal was to give you the very best service experience you would receive anywhere in the Lower Mainland, if not the entire province. That is our goal for each and every service visit we make and we look forward to being of service to you again in the future.
The Blue Crest Team
www.bluecrest.net

It was certainly our pleasure to be part of your basement renovation dreams, Amanda. The lighting design ideas that were incorporated in your new living space will provide you with various lighting options depending on how the rooms are being used. What a great home investment. I'm sure this project has significantly increased the value of your home.

It was our pleasure to serve you Diane, and thank you for the great review. Not only are our techicians extremely good at the technical aspect of their job, but they are also trained in true customer service so I'm pleased you noticed that. Our clients love the shoe covers you mentioned in your review. Treating your home with care and respect is very important to us, so we're glad to go the extra mile.