Supreme Windows (Calgary) Inc

Windows & Doors Installation & Service
4705 102 Ave SE Calgary AB T2C 2X8
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95%

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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Supreme Windows (Calgary) Inc

Average customer rating:
9.6 10 (360 reviews)

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Lois
Lois
11 reviews Calgary, AB
6/10

Front entry door, sidelight, side window

The outside door and sidelight looks great and the side window is perfect. My only concern is that I have to finish the installation by painting the raw wood inside the sidelight and door frame, something I was not expecting and will cost me $250 more. I thought that the entire unit was "white clad" from the way it was described on the order form.
Good lesson for making sure you are getting what you think you are!!

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Company Response

Hi Lois, Thanks for the review. We try to be as transparent as possible with our customers. Our sign off contract states that we do not paint or stain any wood components. I am glad to hear that everything else looks great.
Regards,
Gordon / Director of Sales and Marketing

Darrin P.
Darrin P.
0 reviews Calgary, AB
10/10

Windows

The installers did a great job installing the windows at my place. I really appreciate that they never rushed to get the job done.

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Company Response

Hello Darrin, Thanks for the 10 Star Review and your business!
Regards,
Gordon / Director of Sales and Marketing

Private User
Private User
Private User reviews Calgary, AB
10/10

Supreme Window retrofit

Excellent project from start to finish. Les came to our home and explained the products and the process. He also gave great ideas on window types, which we used. The installers Ryan and Dave came early every day and did a professional job of installing our new windows. We had 12 windows and two doors installed in three days.

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Company Response

Hello, Thanks for the 10 Star Review. We really appreciate your support of local business. Enjoy your new windows and doors!
Regards,
Gordon / Director of Sales and Marketing

Roxane in Calgary
Roxane in Calgary
0 reviews Calgary, AB
10/10

Best Replacement Windows and Service!

Amazing service from the start to finish! Karl was extremely professional when providing us with a quote and answered all of the questions and concerns we had within minutes via email. The installers Zach, Alex and Lance were also very professional and did an exceptional job installing our windows! They were efficient, thoughtful and completed the project with an immaculate clean up. There was a minor scratch on one of the window jambs and they had it taken care of within a few days. We are really enjoying our new beautiful windows! Thank you Supreme Windows for the best customer service ever, you truly go above and beyond!

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Company Response

Hello Roxanne, Thanks for taking the time to give us such a detailed 10 star review! Team Supreme really strives to provide an exceptional positive experience. Thanks for your support and business!
Regards,
Gordon / Director of Sales and Marketing

HP in Calgary
HP in Calgary
5 reviews Calgary, AB
10/10

14 Replacement windows

We have had Supreme install 14 windows so far over three separate installation dates. Karl was great, very knowledgable around the product, and fast to answer questions. Dimitri, Christel and Ian go above and beyond, and do a remarkable job for some pretty tricky installs. They take pride in their work and it shows. When we had some communication concerns, I really appreciate Gordon's follow-up, to address all our questions. We have more windows to complete and will continue to use Supreme for both their product and installation excellence.

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Company Response

Hello HP, Thank- you for taking the time to give us a 10 Star Review. We really appreciate your repeat business and support!
Regards,
Gordon / Director of Sales and Marketing

Scott in Calgary
Scott in Calgary
0 reviews Calgary, AB
10/10

Window replacement

Rick was great during sales. But I can't say enough good about Dimitri and his crew, Christel, Ian and Joe. 7 windows in 7 hours, metal clad outside and all trimmed inside. They were very respectful and answered all my questions. Cleaned up after themselves. Very professional crew with appropriate focus on customer satisfaction.

I'm happy with the product and extremely happy with the install. Any future windows or doors, I'll be using Supreme and requesting Dimitri and his crew.

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Company Response

Hello Scott, Thanks for taking the time to give us such a great review! We really appreciate it and your support of local business! Enjoy your new windows!
Regards,
Gordon / Director of Sales and Marketing

rrevak
rrevak
0 reviews Calgary, AB
8/10

Entrance Door Replacement

The work was done as required, efficiently, and quickly.
The installer went beyound requirements and I am very satisfied with the result.

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Company Response

Thanks for the 8 Star Review. I am glad to hear that you are pleased with the results.
Regards,
Gordon / Director of Sales and Marketing

Devin in
Devin in
0 reviews Calgary, AB
10/10

Douglasdale Windows and Front Door

We had initially chosen Supreme Windows as they had been a highly recommended local Calgary company. We were not let down. Their polite and personable Renovation Consultant Tom came out to meet us promptly and on our schedule. We were pleased to see that Supreme offered us a stylish, modern and high end product line that was also quite competitively priced. On installation day Tom and his incredible team worked quickly and efficiently to come up with quality installation solutions to suit both our preferences and homes unique architectural installations challenges. Their workmanship and product quality are top notch! My family and I couldn’t be happier with the finished product inside and out. Tom and his team even delivered on the maximum energy rebate! We will definitely be using this company again for our remaining window and door replacements.

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Company Response

Hello Devin, Thanks for taking the time to give us a detailed 10 Star Review! Tom strives to ensure that his customers needs are met and I am pleased to hear that you had such a positive experience.
We have been serving the Calgary community for 52 years and we look forward to assisting you when you want to complete your project.
Regards,
Gordon / Director of Sales and Marketing

Jeff & Ruth in Calgary in Calgary
Jeff & Ruth in Calgary in Calgary
0 reviews Calgary, AB
5/10

Whole home windows and doors

We were impressed with the installation as the 14 windows were being installed, noticed only one scrape on a bathroom wall, but then the doors were installed on the last day.
We were expecting the doors to be slate coloured exterior and not expecting holes in the doors sides.
Our salesman explained the holes are from how they are secured in transit and apologized for our misunderstanding about the colour as Supreme does not paint the doors.
He advised how we could fix the holes ourselves, sent 2 pages of small print, including best practices, remove the doors, cleaners to use, paint etc.
We would not have purchased doors that were not a finished product and I am upset about, if not deliberately, being allowed to misunderstand the product we were buying.
I have to rate as 5 out of 10 because of the sick feeling I have from "our misunderstanding" instead of the 10 out of 10 I thought during the renovation.
Beware of what you think you are getting, terms used on contract "Detail DB, Adj Strike, CD2BM, Slate, Slate Clad Jamb, Satin Nckl Hinges, Viewer" may look like a Slate exterior is included.
No effort has been made by Supreme Windows to rectify beyond how to fix the holes and colour myself.
Jeff & Ruth

1 of 1 people found this review helpful.
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Company Response

Hello Jeff and Ruth, I am sorry you feel sick about the misunderstanding about the doors. I trust that it has been rectified. I hope that the 14 windows that we installed are performing to your expectations.
Regards
Gordon/ Director of Sales and Marketing

Greg
Greg
1 review Calgary, AB
10/10

Exterior window replacement.

Supreme replaced over 100 exterior windows in our condo complex with a very high quality product. The craftmanship of the product was excellent. The team of well trained professional stallers were very polite and respectful to all unit owners. The project was installed on time and as quoted.

2 of 2 people found this review helpful.
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Company Response

Hello Greg, thanks for the 10 Star Review. We really enjoyed working with your complex. I trust that all of the residents will enjoy their new windows.
Regards,
Gordon / Director of Sales and Marketing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Supreme Windows (Calgary) Inc

Family owned and operated celebrating 50 years in business in 2017. Supreme Windows is Calgary's most experienced window and door manufacturer and highest qualified installer. Supreme utilizes only top quality window and door components and produces its products at its own manufacturing facility in Calgary. The end result is custom built windows and doors which are perfectly suited to Calgary's variable climate conditions, meet and exceed Energy Star & NAFS ratings and are CSA certified. When combined with the company's exacting standards and highly skilled staff it is small wonder they enjoy such an outstanding reputation in the marketplace.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom built windows and doors provide a prime example of how energy-efficient new-technology can be. CSA Certified and Energy Star & NAFS compliant, our product is manufactured in our Calgary-based state of the art facility. Supreme only utlizies premium products for a high-end finish that offers complete performance year-round and are maintenance-free. Contact us for a free expert consultation and see the Supreme difference.
SERVICES
Supreme is dedicated to providing 100% customer satisfaction by providing thorough, detailed quotations, free on-site consultations with our renovation specialists and full installation services with Supreme's professional installation teams. We understand how precious your home is and view every meeting as an opportunity to show you how to achieve maximum results and performance with the best products using extensive knowledge and experience. Call us today and see the Supreme dfference.
STYLES
Vinyl windows. Fibreglass and steel doors.
SPECIALITIES
NAFS certified products.
WEBSITE
http://www.supremewindows.net
YEAR ESTABLISHED
1967
NUMBER OF EMPLOYEES
68
PAYMENT METHOD
Any major credit card, cheque, debit or cash acceptable
LICENSES
COR, WCB, Energy Star, CSA and NAFS certified
MEMBERSHIPS
BBB A+ rating
LIABILITY INSURANCE
Yes
DIPLOMAS
Metro Consumer Awards Choice Winner 2017
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years on Vinyl Windows and 10 Years on Doors. See Our Website for full details.
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