Do not use this company. They never came to do the work, and made excuses when I called to follow-up. I ultimately cancelled the service request and went elsewhere. I paid in advance - keeping my fingers crossed that they reimburse me.
- Company Response
I am sorry Mr Taylor had an unpleasant experience in receiving service. Frechette Lawncare is a family, owned and operated company since 1969. We take pride in the service we provide. Mr Taylor called our office and ordered our aeration service on May 1, 2013. Aeration is a service which cannot be performed until the ground has firmed up after spring thaw. Mr Taylor called our office a number of times in the following 2 weeks and was assured the job would be completed in a timely manner. He then gave us an ultimatum that if the service was not performed by May 23rd he would cancel and would like his money back. Unlike some lawncare companies Frechette Lawncare always refunds money for services not performed. Mr Taylor, will of course, be refunded in full.