House Depot Home Services

Mark was helpful - offered good advice on the best solutions - and flexible - took us to the hardware store to buy a few things we needed and altered his plans when we found a few other things we wanted done. The work was done exactly the we wanted and the cost was as estimated. We will certainly go back to him for future projects.

Needed to add several outlets and convert a 240 volt outlet to standard. Contacted House Depot on a Saturday afternoon and work was completed the following day by afternoon.

Mark was very polite, did a great job, and cleaned up everything after he completed the work. He also helped me out with a few other things outside the original quote.

Furnace not maintained in years before we moved in. Soon as it got cold the furnace quit at 3 a.m. Called House Depot, within 90 minutes I had a technician and he got things going in just two hours. The house didn't even get cold.

I called House Depot as I had radiators not giving enough heat during cold days . I had called few companies ,but could not fix and find real issue .
Mark came on time ,the next day he changed the circulator pump,and since the radiators are hot enough.

We hired Mark to install a new radiator as part of our bathroom remodel and despite his quote being high, we went ahead with him anyway as we were under a tight timeline to have the rough-in work completed... this was a big mistake. First, Mark tried to upsell us an extra $250 for a chrome towel rad, despite the fact we had requested chrome when we received the quote to which he quickly back peddled on once I challenged him and proceeded at the original quote. Second, promptly upon completing the work the rad he installed stopped working. He came back (at least he did that) and shut off water flow to 2 other regions of the house to isolate the rad he installed which got it working so he determined that our pump needed to be replaced despite being brand new in 2015. He told us this would cost us at least another $1,000. When we repeatedly asked him why the prior rad in the bathroom worked fine with the existing pump he had no good response and felt his job was complete by installing a rad that only worked when all the other rads in the house were turned off, which was absolutely ridiculous. I showed him the pressure gauge on our brand new Veissmann boiler that appeared to be low which he disregarded and proceeded to storm out of the house when we questioned his competency. He drove off having charged us $1,700 for a non-functioning radiator in the middle of December. We had the company back that installed the boiler last year and they quickly got the pressure up from under 10 psi, where Mark had left it, to the appropriate range of 20 which got the whole system working again (but cost us even more $). I should have trusted my gut and allowed the project to be delayed until we found someone else as he is someone has no conscience about charging full freight for incomplete work or even the aptitude to properly diagnose or solve problems.

Mark recently completed a demanding HVAC project for us which spread over almost 3 months and involved numerous changes in plans along the way. Our conversion of a residential basement into a legal apartment required the separation of heating and ventilation systems. The design resulted in a combi-boiler driving radiators in the apartment, a forced air "air handler" for upstairs and a switch to demand domestic hot water, eliminating a tank. A replacement AC unit was also part of the install.

Originally we had spec'd a traditional gas furnace for upstairs but later changed to the air handler to save space and make better use of the boiler. Mark had experience with this unusual approach (for residential) and was able to accommodate the change well after the original quote had been accepted without issue.

Mark was also very flexible with being able to absorb surprises such as having to relocate our electrical panel, move a HRV unit location, and repeated gas connection alterations. Helping us through unexpected changes made our renovation less stressful and demonstrated Mark's professional approach to his work. We are very satisfied with our HVAC system and are confident that the work was done "right".

We had a tree fall on our property, wiping out our hydro. We'd used Mark's services in the past and were very happy with the price and efficiency of his work so we called him again. He arrived quickly, did the job well and supervised the hydro inspection until we had power again. Would def. call Mark again!

I am a contractor and I had Mark move some radiators for me for a project I had going. He did a very good job and even came back at his own expense to do a change that had not been in the original plan.

I had to have a large ceiling fan moved to a new home. Job was executed perfectly, with very friendly service. Left both homes clean as well. Highly recommend this company