Centennial Moving

They picked up a bit late because their big truck had some challenge accessing us. We’re sooo professional and helpful in packing the small pieces. Everything arrived intact and in a timely fashion. No losses, breakage or missing package

When we bought our house I thought we didn't have too much stuff. But on the moving day, I understood that during the years we had accumulated lots of stuff, normal people have usually one sofa but we have two, the Living room was decorated in a unique way and was very big and that's why we bought so many things. Artificial fireplace, armchairs, tables, art, vases and a large entertainment centre. Poor movers, they moved so much stuff. heavy stuff and they were so polite, showed their professionalism and never complained that two people have so much stuff at home and moving all that to the new place across Canada. Thank you guys ! We really appreciate all your efforts.

Cost was reasonable compared to other service provider. Customer service was excellent with everyone that I communicated with. Commitment was great, they arrived on time as schedule for pickup and delivery. Most important, there was no hidden cost. Centennial Movers and Customer Service Personnel was very Transparent through the whole process.
I will recommend their service to everyone.

I would like to let you know that on Wednesday 20th, our belongings were delivered as scheduled. Everything arrived in excellent condition, and therefore would like to thank you for your service, time and assistarnce!! The people both in Montreal and here that helped with the packing and unpacking of our things were really nice and helpful!! Thank you so much once again.

Thank you so much for helping me move. I’ve never encountered a harder-working moving team. I was stressed about making my first big move for my career, so having moving teams that showed up in a good mood really helped. This company is incredibly organized and brings a sense of order and fun to an otherwise stressful transition. So I have no reservations in recommending Centennial Moving's services to anyone requiring a long-distance move.

I’m going to be fair, and tell you the pros and cons. Everything started great with Centennial for my move from Calgary to Toronto. I was provided a good quote, and my move coordinator Dave was excellent. He was very responsive, and gave very detailed responses to all my issues. The move was coordinated easily, and was scheduled for 24june21. Note, I heavily underestimated the weight, and the actual weight was substantially more. I was told it would be a big trailer coming which I assume would take my stuff from Calgary to Toronto, with minimal moving between trucks, but when a small truck arrived i knew my stuff would get handled twice as much. We have all travelled on airplanes with boxes, regular boxes packed in a regular way, and as we know these boxes arrive pretty beat up – same concept applies to movers, and this had me a bit worried knowing they would handle my stuff yet again. The crew who came to pick up the furniture were not very professional, but they did their job and didn’t damage anything – but I was expecting more of a professional service from “such a professional” moving company. My stuff was delayed beyond the 4 week estimate, but arrived in 7 weeks – not too bad, and the contract stated there are no guarantees so I cant place blame.
Then our stuff arrived. Very unprofessional movers – no masks, no booties. They had to be asked to put protective covers when taking large items upstairs as to not damage the house. They questioned us on why we used “such big boxes” – doesn’t matter, we don’t need to hear your opinion on how we packed. All the boxes had clear labels as to where they were to go. Yet they would still ask where things went, and huffed and puffed if something has to go upstairs. Also, they placed a bunch of stuff just in the garage instead of where it belonged – must be nice to just do whatever you want to reduce your workload. I had to then move a lot of these heavy boxes myself throughout the house over the next several weeks. And at the end they even asked for a tip…now lets talk about our stuff. Out of 6 pieces of bigger furniture, they broke/lost 3 pieces – that’s 50% of my large items broken or missing! The TV stand was literally crushed (not cheap Ikea stuff), and a custom bench was broken. We had a HUGE king size bed headboard size 8’x5’, which weighed over 200lbs – this was lost and never recovered. How does a moving company loose such a huge piece of furniture? Did they break it and just dump it? Did they decide it was too big and just didn’t care enough to move it? I have moved full family homes over 10 times, and have never broken anything like this, because I used common sense and cared. So we filed a claim on 16Aug, pretty angry that half of my furniture was broken by this super professional moving company who I paid over $7000 to. They responded 2 months later, and stated that I denied additional insurance (which I did, because im a regular person with regular stuff (not garbage), and none if it was super expensive that I needed extra insurance. I also didn’t think any of my stuff was easily breakable), therefore I would be only entitled to the basic insurance payout of 0.60c/lb. Also, there was a $300 deductible (per contract), so they ever so graciously offered me $145 to close the issue, with a stipulation that I cannot post negative reviews anywhere. After losing $3500 worth of stuff, and getting offered $145, it was a slap in my face. So I write this review which cost me $145, to tell you all about my experience. Note, Centennial did in no way breach the contract, so legally I have no recourse. I don’t believe breaking half of someone’s furniture is even remotely acceptable for a professional moving company, regardless of the insurance payouts. For Centennial who I’m sure will respond to this, yes you asked me 3 times if I needed extra insurance, and yes I declined.

They were very easy to work with, in terms of supporting any questions you have and their websites and directions were also easy to follow. This was my first time shipping my stuff across province, and I was relieved to find a company that was so straightforward and supportive. They always keep you updated via email and their website, and there are many ways to contact them. The service could not have been more friendly.

Highly recommended. I needed them for a long-distance move from Alberta to Ontario. Xavier was great in reassuring me that he understood my needs and could easily accommodate our schedule. Mike and Serge showed up on load day and quickly got everything up on the truck. We packed our own boxes, but they wrapped up the furniture - table, china cabinet, display case, etc.. They knew what they were doing! And to think we were originally going to Uhaul this on our own. That would've been a disaster!!! Thanks, Centennial Movers!! Oh yeah - the price was on point, too

Another recommendation for this excellent relocation company. We used Centennial for our move from Rosetown to Etobicoke. Marian gave us a competitive quote and we were really impressed with the speed and clarity of his answers to all of our questions. Communication from him was a real strength. On the days of the move the teams arrived right on time, and were professional and friendly. They got going straight away, even working around us while we were cleaning floors and packing up the last few bits. They took apart the furniture quickly and wrapped the sofas and mattresses securely. When we arrived at our new home everything was brought into the new house, even faster than it was moved out of the old one. The team took time to ask where everything needed to go, and were very careful with all of our things. We’ve unpacked most of our boxes and so far found nothing broken.

I used Centennial Moving for my move from Edmonton to Toronto. They offered great service, were very communicative, and offered a very reasonable price. Will definitely use them again if I have another long-distance move! I got all my stuff with no damage (did the packing myself), and on the promised day & time.