I used centennial moving this summer to move from Manitoba to Ottawa. Do I ever regret the decision. At first I was pleased but when the mover came to my place, he was alone. Yes that's correct. One mover for an apartment of stuff. He was rude, dismissive toward me and immediately after, I received a phone call from the 'lovely' victor (companies owner), he told me that they would bring in a second man. Fine. I went to my room and stayed out of he movers way. About an hour after they left I received my invoice from the company via email and looked it over. As I was looking it over i received another call from Victor he told me in no uncertain terms to pay for my move now. That's right. Before the stuff arrived at its destination as per agreement ,as nothing I had his wonderful barely literate mover deemed valuable enough to move. I was in shock. First of all my stuff was in totes and you couldn't see what was in them unless you snooped. And secondly what an awful thing to say. I refused as I wanted to know the condition of my things when they arrived at destination. Victor then told me if I didn't in one hour they would put it on the side of the road. I'll just let that sink in. The pleasant owner of this company not only said I had nothing of worth but decided to say that if I didn't pay immediately I would lose all my non "valuables". Yes I paid. I had too. These were my things.
When the mover arrived at Ontario again it was just him moving stuff his helper not coming and he hoofed stuff around my boyfriend being at the drop off point (I hadn't arrived) was shocked and appalled by how cavalier he was. When j got to Ontario I had numerous things broken. An entire dinner ware set that was actually valuable and a few other assorted things.
I write this today to implore anyone considering using this company to go on to the next one. Any other company is better than this. I honestly think that victor is by far one of the most awful people I have ever had to deal with in my professional life. He was crass, rude and quite frankly unprofessional to a level that was just baffling. I do see the good reviews and I feel that maybe my age (I'm quite young) may have something to do with this. It shouldn't. I have a professional healthcare job and have money. I deserve to be treated with the and amount of respect as anyone. I hope this review will help those looking for a moving company and go elsewhere.