Great Canadian Roofing And Siding Ltd

Roofing
Edmonton AB T6E 0C9
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Great Canadian Roofing And Siding Ltd
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90%

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Reviews by rating (past 12 months)
Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Great Canadian Roofing And Siding Ltd

Average customer rating:
8.8 10 (178 reviews)

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Norma Zopf in Millet
Norma Zopf in Millet
1 review MILLET, AB
6/10

Roofing, New Window Installed, Eaves Trothing

I was many of the residents of Millet that sustained substantial damage on their homes during the July 18/11 hail storm. Great Canadian sent an expert to the damage and create a quote, and within 3 weeks, work on the roof began. The roofers worked quickly and professionally and most of the debris was handled. A window needed to be replaced and the small crew completed the job in 4 hours. They were clean, professional, thourough and very pleasant! The window looks great! The same week the eavestroths were completed and they look better than the old ones! I am very satisfied with this company! They were extremely responsive to my needs and wishes, took the time to discuss issues with me, and responded in a timely fashion to my one little issue. Their follow-up is remarkeable. What could have been a year long nightmare, ended up to be a 3 month learning experience. Thank you Great Canadian!!

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Company Response

Thank you for your review.

Chris in Edmonton
Chris in Edmonton
1 review EDMONTON, AB
9/10

Reroof

Great Canadian Roofing did a great job on our roof. It looks really nice now. I was very happy with the installation and clean up. The team was very courteous and professional.

My only complaint is the amount of time quoted for the project to start was very inaccurate. This was of concern for me as the project was done in fall and I wanted it done before the weather actually turned cold. I was also trying to get the roof done before a couple of windows were repaired (on off chance of damage to the new windows).

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Company Response

Thank you for your review.

Nan Xia in Edmonton
Nan Xia in Edmonton
7 reviews EDMONTON, AB
8/10

Roofing

Great Canadian Roofing did an excellent job on my roof and I would recommend them to anyone. They provided a free estimate, provide lots of information on what you are getting for you money and answered all my additional questions.

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Company Response

Thank you for your review. We appreciate your recommendation.

Management Team
www.greatcanadian.ca

Jocelyne in Bon accord
Jocelyne in Bon accord
2 reviews BON ACCORD, AB
10/10

shingle repair

After moving into our home and surviving a huge windstorm we noticed that the wind had ripped shingles off our roof. Great Canadian Roofing came out and had it all fixed up within 24hrs. The guys were great curtious and very informative. Thanks!!

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Company Response

Thank you for your review.

Aaron Ball in Edmonton
Aaron Ball in Edmonton
1 review EDMONTON, AB
10/10

Roofing

Great quality service. The sales people were very prompt and got back to us often within seconds when we had questions. The installers were quick and friendly. I wouldn't hesitate to recommend Great Canadian Roofing to anyone looking for shingle replacement.

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Company Response

Thank you for your review. We really appreciate it.

Terri in Edmonton
Terri in Edmonton
2 reviews Edmonton, AB
1/10

clearing ice dam off roof

We were recommended this company by our insurance people; we had a major ice dam on our roof and had leaks coming in through the ceiling. The company came and told us it would be a five hour job, costing around $1000. The one guy who came did in to do the job, said he'd do it for $800 when we queried the cost and then did it in under three hours (and took lots of breaks). He then tried to charge us $800 for three hours work (if that). We've called the company a number of times to dispute the fee since we only want to pay for the work done (they never called us back. In the end we compromised and paid $675. We found out after that other companies charge far less, between $300 and $400. I wouldn't recommend this company to anybody.

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Michele in Edmonton
Michele in Edmonton
1 review Edmonton, AB
5/10

Insulation, Siding, Eavestrough

So I called this company to get some renovations done, including replacing the siding, insulation and eavestrough. They did a good job with the windows and doors. The insulation has added warmth to our house! Unfortunately, the installations left many nails, siding and debris in our yard. We asked them to come and fix the problem, but they didn't show up, after repeated calls. I gave up and decided to pay bill and clean up the mess they left behind. We wanted to use our yard. Our gate was also broken by the installers. I like the company and the salesmen, but the installers were not very professional.

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Company Response

I appologize for the negative experience you had with our contractors. We appreciate the feedback so we can address these issues. Without such reviews, we have no way of becoming better. Thank you again.

Norm in N. Edmonton
Norm in N. Edmonton
1 review EDMONTON, AB
10/10

shingle replacement on roof

We had a great experience with this company. The rep who came over to do the estimate was knowledgeable and professional in all respects. When the work was done it was done on time and on budget. The roofers were careful to leave the work site clean after the job was done. Overall I would recommend this company to everyone out there.

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Company Response

Thank you for your review. We appreciate the feedback.

Gal in Edmonton
Gal in Edmonton
1 review Edmonton, AB
6/10

Exterior Reno

We booked new roof, siding, insulation, windows, doors @ June 2009. New roof was completed in July 2009 - no problem. All other work was to be completed except there was a fire which hit Great Canadian in July - understandable that completion would be bumped. Work was rescheduled for November 2009 - no problem. The problem came with the SUB-CONTRACT company working for Great Canadian. We were met with excuse after excuse after excuse. Loads of broken promises, "repeated no shows" and lots of wasted time. Keep in mind that Christmas was fast approaching as well. I was quoted "2 weeks MAX" by one of the sub-contractors for the entire job to be completed. It lasted into the New Year. Seven weeks total! It is now the end of March and I am STILL waiting for the crew to return and pick up their garbage, scraps of used/unused material, old doors, you name it. My plants are in ruins, yet I was told that they would take great care with my pre-existing surroundings. There was ONE great fella whom I will refer to as "G" who deserves MUCH of the praise for much of the work. The others... I can do without their customer service AGAIN in this life time. Chip, you were OUTSTANDING! Too bad that your subs don't value the same reputation.

0 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We strive to become the best we can be in this industry. Unfortunately, some jobs run into problems such as yours. We appreciate knowing of these situations so we can deal with the reasons for them and hopefully minimize problems in the future. I am glad you are happy with Chip as your salesmen.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great Canadian Roofing And Siding Ltd

Great Canadian is a fully integrated residential and commercial renovation company dedicated to providing sustainable energy solutions for your home or commercial property.

Experienced, professional and trusted, Great Canadian will provide you with the right advice, quality workmanship, excellent service and the best brands of products no matter what your need. All services are competitively priced for your project and include roofing, attic insulation, siding, windows and doors, soffits and fascia, eavestroughs and any related insurance needs. Great Canadian combines skill and technology to provide you the best service possible.

CATEGORIES
Roofing, Gutters & Eavestroughs, Insulation, and Siding
PRODUCTS
Asphalt Shingles, Cedar Shakes, Metal roofing, Vinyl Siding, Fiber cement board, Windows, Exterior Doors
SERVICES
Sloped Roofing - shingles, cedar, metal, vinyl & James Hardie installations, attic insulation, windows & doors, skylights, soffit, fascia, eavestroughs
BRANDS
IKO, Malarkey, BP, Royal Building Products, James Hardie, Kaycan, Mitten, Velux
WEBSITE
http://www.greatcanadian.ca
YEAR ESTABLISHED
1997
PAYMENT METHOD
Visa & Mastercard, Cheques, Cash, Financing Options
MEMBERSHIPS
CHBA, SCAA, AARA, Master Elite Contractors
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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