Hatton's Hardwood Floors Inc

Floor Laying & Refinishing
Calgary AB T2P 5E1
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HomeStars
Floor Laying & Refinishing
Hatton's Hardwood Floors Inc
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94%

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Reviews by rating (past 12 months)

Reviews for Hatton's Hardwood Floors Inc

Average customer rating:
9.8 10 (133 reviews)

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Roxane in
Roxane in
1 review Calgary, AB
10/10

Refinished old floors and added new ones

We decided to renovate our kitchen so we refinished our hardwood floors. We had to replace some sections and you can't even tell the difference between the new and old floor. The company worked very fast and did excellent work. Our floors look amazing and I would highly recommend this company.

Approximate cost of services:
$9,000.00
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Company Response

Thank you so much for taking the time to post a review for us. We are very happy to hear that you are enjoying the floors. Also glad you were happy with the timeliness of our work and the blending of the new and old floors.

Bev R.
Bev R.
3 reviews Calgary, AB
10/10

New hardwood and refinish/repair of existing

We love our new flooring. We had new hardwood installed in one room, existing hardwood repaired, sanded and everything stained with Rubio monocoat. Cal and his crews did an excellent job - the scheduling was perfect and there was minimal disruption. I would highly recommend Hattons Hardwood.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Bev, thank you very much for taking the time to write a review, we appreciate it. It is great to hear that you are happy with the floors.

Private User
Private User
Private User reviews Calgary, AB
10/10

Hardwood floor refinish and install

I had oak hardwood floors that were stained dark brown and had them refinished back to the natural golden color. It was a big color transformation and the new lighter color completely warmed up the whole space. As well the carpets were removed from the bedrooms and new natural colored oak hardwood floors were installed. The color match between the new and old floors was excellent. Cal and his crew were patient and accommodating in the process, as I had had a negative experience with a different contractor a few years ago. Thank you.

Approximate cost of services:
$14,000.00
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Company Response

Thank you for taking the time to review. We are so happy that you love the new colour of your floors. It's great to hear that you had a good experience this time around and that we were able to offer good Customer Service. Enjoy your floors!

Joanthan in Calgary
Joanthan in Calgary
1 review Red Deer, AB
10/10

Hardwood Repair & Refinishing

Great communication and organization. Start was confirmed in advance and the staff arrived on time, extremely polite and knowledgeable. The repair/refinishing of hardwood created little to no dust and made our floors look better than the first time installed. I would highly recommend. Cal and his team did a great job. It was a pleasure to have them look after our project.

Approximate cost of services:
$7,500.00
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Company Response

Thank you for taking the time to write this review. We appreciate you having your space ready for us and we are happy that you like the work that was done.

Private User
Private User
Private User reviews Calgary, AB
10/10

Hardwood Install and Sanding

Wow. I was so nervous about sanding out nearly 4000+ SQ Feet of our dark chocolate brown floors to the original red oak (light blond). Cal Hatton re-assured me that everything would be OK and even came to do a test patch for me. He then went one step further and recommended a new "invisible" stain which looks absolutely amazing. Our Thirty year old floors went from looking dated to super modern in a few days. I could not be happier and we receive so many compliments.
Cal Hatton knows his hardwood - I would put my trust in him every time. Thanks Hatton Hardwood!

Approximate cost of services:
$12,000.00
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Company Response

Thank you guys so much for having us do another job for you at your new home. This was a great opportunity for us to use the new invisible finish as we are always striving to use the newest products. We think the floors look great and we are so happy that you love them.

Private User
Private User
Private User reviews Calgary, AB
10/10

Hardwood flooring and tile

We contracted Hatton’s to install hardwood flooring in our basement and on our basement stairs. We had had a bad experience previously with a flooring company. So, I was a bit skittish. I was first struck with Cal’s attention to details during the quoting period and that was really important to us. A great job can be ruined if details, however small they might seem, are ignored. Cal understood that I am a pretty meticulous person and so he took the time to explain to make sure I understood what we would get. I so appreciated his honesty. Dustin and Justin were amazing installers! Both were very respectful and pleasant. Really appreciated both of them. Dustin actually brought a sample of the stair edge so I could see the finished product! Really great customer service and a great job too! Perhaps a rare combination these days. I could not be happier with the work they have done for us. We also had some stone tile installed around our fireplace. The sample was a fair bit different than the product and Cal went out of his way to make sure I was happy with the end product. Andre did a great job on the stone tile and both crews, flooring and tile were very clean and kept the work area neat and tidy at all times. One of my best experiences overall! I would highly recommend using Hatton’s. They more than met our expectations in every way!

Approximate cost of services:
$17,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We thank you so much for taking the time to write this review and for sharing your experience. We are very happy to hear that you appreciated our customer service as it is something we take a lot of pride in and try very hard at. It was a pleasure to work with you and we are so glad you love your finished job! We will pass on your kind words to the rest of our crew.

H. Wells in Calgary
H. Wells in Calgary
1 review Calgary, AB
10/10

Amazing Floors

Through my contractor Yann of Yconn Construction recommended Cal of Hattons Hardwood floors. I was impressed by his knowledge of our floor and suggestions of improving the overall look. In addition he added new flooring throughout the house, feathering new and old flooring. Floors are truly amazing.

Thank you Cal.

Approximate cost of services:
$12,000.00
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Company Response

Thank you very much for taking the time to write a review for us! We are happy that you are enjoying your floors. We also appreciate that you recognize our knowledge and feathering capability.

Fela in Calgary
Fela in Calgary
6 reviews Calgary, AB
10/10

Hardwood floors

We are very happy with this company. When Cal, the owner, came over the first time doake the estimate, we appreciated his knowledge and advice. He was not pushy and not trying to sell us the most expensive option but the best choice for our busy house. Communication from there on was always open and clear. It was completely worry and hassle free. He was always keeping me on the loop of everything (the materials they use are also Canadian made). On the week of the installation, the crew was polite, friendly and caring towards our pets and son and always ready to answe any questions (very patient too, considering the level of curiosity my son had towards their job). I'm a very picky person and don't give 10 stars easily. But they absolutely deserve it.

Approximate cost of services:
$8,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for hiring us to do your project! We are happy to see that you gave us a 10* review considering you don't give that easily :) We appreciate it very much. It was very easy and enjoyable to work with you and your family. We hope you enjoy your floor.

Roger a.
Roger a.
5 reviews Calgary, AB
10/10

Refinishing existing hardwood floor and installing additional hardwood.

Cal and his three separate teams of specialists worked on our project for 10 days. Their professionalism was unquestionable and the quality of the end product shows. The one team was challenged with our request to install hardwood on our curved staircase, but they worked tirelessly until it was successfully completed. We are very happy with the final floors.
Cal remained in touch with us throughout the project and provided numerous tips along the way on the floor maintenance. His team were all polite, punctual, meticulous and demonstrated pride in their workmanship. At no time did we sense they were unprepared to answer our many questions. The work was completed in the agreed time frame.
It became clear to us that Cal and his team were not just completing
a job, their attention to detail and ensuring our complete satisfaction was very apparent with numerous offers of followup to correct any problems - if this is necessary.
Our friends and family are keen to see the finished product, and we would highly recommend Hatton's Hardwood Floors to others.

Approximate cost of services:
$14,000.00
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Company Response

We truly appreciate your comments on the professionalism of our team. This is something we take seriously and take pride in. We are very happy to hear that you had your questions answered and that the job was completed within your timeline. We appreciate hearing that you'd be happy to recommend us as referrals are the bulk of our business!

Peter in Calgary
Peter in Calgary
2 reviews Calgary, AB
10/10

Replaced Stone Floor with Hardwood

Hatton's removed the flagstone in our entrance way and replaced it with red oak to match our existing hardwood. They did an excellent job, feather-patching into the existing wood in our living room and kitchen. They also feather-patched another area in our kitchen where the previous owner had done a poor patch job. Hatton's sanded all of the old and new wood on the main level and applied rubio monocoat. The floor looks great!

One reason we chose Hatton's is that Cal guaranteed he could get the whole job done while we were away on vacation for 9 days. He did not disappoint. In fact, by working long days, they got it done in 4 days, so the monocoat had already been curing for 5 days by the time we got back. I was very impressed because this was not an easy job.

We are happy we chose the monocoat because it has a natural and warm look. It takes some getting used to because it does not have the shiny finished look of our upstairs hardwood, and it feels very different on bare feet, sort of gritty compared to a smooth urethane finish. Might not be for everyone, but we like it.

In summary, I would recommend Hatton's to anyone. Very professional and reliable!

Approximate cost of services:
$8,000.00
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Company Response

Thank you! We specialize in feather patching and resanding of existing floors so this was a great project for us. We love that you chose the Rubio Monocoat finish, it is different than traditional but a healthy choice for you and the environment! Glad we could accomodate your timeline as well. It is always nice to come home to a completed project. Enjoy

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hatton's Hardwood Floors Inc

Hatton's Hardwood Floors Inc. was established in 2000; we are a small family run local business. We specialize in refinishing hardwood floors as well as renovations and supply and installation of new hardwood. We offer excellent Customer Service; just read our homestars reviews and you'll see! We are a member ...
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