We have 2 kids that really play hard on the floors and the previous owners of our house had 3 kids that also really did a number on our floors. The floors were pretty damaged and in need of some love, there were a few spots of water damage and some areas that needed to be replaced. We also decided to retrofit all the vents with wood to match our new finish since we decided to stain out floors. from the first time I met Cal I felt like i could trust him to do the job well and to be respectful of my needs and restrictions. He worked with us to help us find a finish that works for our family and gave us information and advice rather than restricting us to a specific product and we are so happy that he did. we love the rubbed oil finish and its mat look. He also suggested retrofitting the vents and they did a great job making them flush and they look like they belong perfectly with the floor. Cal also worked with us to find the perfect colour for our floors and they are exactly what i had envisioned. Although they do not put up dust clothes my husband and i wanted to make sure the dust didn't travel in out house so we put up a few to minimize mess. the amount of dust on surfaces by the time all was done was very minimal but did require a bit of dusting on all the ledges, baseboards, counters, cabinet doors, and windows. there was a small fix needed around our stove since we didn't disconnect it but had them work around it, they are planning to fix that in a prompt and have been very receptive to the added work of coming back to do it.