Francis Home Environment Heating And Air Conditioning

Abdul Khal did our service this AM. He was puntual, professional and polite and neatly groomed. First class young man and efficient service call. He offered advice also for ongoing care and humidifier function. Thanks

The sale person, Shawn (Sean?), the installers Zack, Moe and Jake were knowledgeable, prompt, professional, polite and tidy. We were very impressed. The two men (names unknown) who pumped out the oil and removed the old tank were also great.

Annual Inspection of my furnace before the winter heating season. I received great service from Duy. He saw a problem with the new filter that should have lasted a year. He contacted his manager and they determined the cause. Very happy with his great service and advice.

JUST WANTED TO SAY THANK YOU FOR ONCE AGAIN TAKING CARE OF MY FURNACE EACH YEAR AND ESPECIALLY HAVING A COMFORTABLE FEELING THAT SHOULD SOMETHING HAPPEN YOU WILL BE THERE FOR US. MATT #181 WAS IN AND OUT IN NO TIME PAYING ATTENTION TO ALL SERVICE ITEMS AND AT THE SAME TIME GIVING ME SOME ADVICE ON THE RUNNING OF THE HUMIDIFIER.
ON ANOTHER ISSUE REGARDING YOUR "HOW TO SUBMIT A HOMESTARS REVIEW" IT ISN'T THAT EASY TO FIND. IF YOU GO TO FRANCISHOME.COM,THERE IS NO HOMESTARS BANNER

Excellent presentation by salesman-Patrick
Installation over two weekends by two teams- Maroun, Mike and Kevin, then Ian and Andrew. Everyone arrived on time, did major work inside and outside the house without any mess. Pleasant, efficient, and explained everything about the new system. Our contact with Francis has been great at all stages. Highly recommend this company.

Francis Home Environment (a service expert company) has done the maintenance of my Gas furnace and AC for a number of years.
For the last few years, Mr. Duy is the technician sent to our home by Francis. I am thoroughly satisfied by the service. Mr. Duy is personable, competent and takes the time to explain what he does and to advise us on how to take care of our equipment.
Thanks.

This was a standard seasonal tuneup which was done quickly and efficiently. The technician also answered my questions about probable life span of the equipment and what to do to find answers about replacement.

Cory, the Service Technician sent by Francis, merits special commendation for excellence in customer service provision. He did a thorough job with efficiency, courteousness and professionalism. He explained the steps in his process, and provided clear and useful information that helped me make decisions and select options to ensure the longevity and optimum performance of the heating and cooling system in my house. Francis is lucky to have him on their team!

Excellent service, on-time, clean. Technician was very knowledgeable, gave me hints on how better to manage the humidity level within my house.

Don and Mike were running a little behind schedule but the company did call to advise us of same. Once the two of them arrived they went right to work, firstly by asking about what we wanted then a look at the areas involved. Once a plan was agreed on they were quick to start the installation. Once the ducting was installed they cleaned up and left the place very neat and tidy. They were very polite and obliging. I would recommend the two of them to any one without hesitation.