Tropical Sunrooms Inc

Sunrooms, Solariums & Greenhouses
U 2-1486 Victoria N Kitchener ON N2B 3E2
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Tropical Sunrooms Inc

Average customer rating:
9 10 (15 reviews)

Sort by

David P in Kitchener
David P in Kitchener
1 review Kitchener, ON
10/10

3 Season Sunroom

We love our Sun room built by Tropical. It looks fantastic and the team did a great job, planning and executing the build. We first saw the product on TV and reached out to the manufacturer for the best dealer in our area - They recommended Tropical Sunrooms. The 2 men who did the actual build had a fantastic work ethic and were friendly and informative as I asked lots of questions. I think the use of the metal spikes instead of concrete piers is a great idea - much less mess than concrete. All in all we are very happy

Was this review helpful?
Lilian in
Lilian in
1 review Ayr, ON
10/10

Sunroom Reno

We recently bought a home with a stunning "Tropical Sunroom" edition which we fell in love with and enjoy everyday. We got in touch with the company since these rooms were new to us for some maintenance & repair work. A warm family business, customer friendly, treat you as their own. Satisfied customer whose needs were explained and met. Thank you boys!!!
Lilian & Steve

Was this review helpful?
Company Response

Thank you Lillian.

High in Kitchener
High in Kitchener
1 review Kitchener, ON
8/10

Sunroom addition

I could not be more pleased with my sunroom project. They produced drawings of my home with the new sunroom on so I could see what it was going to look like. Yes, it did take longer than I thought and was expecting with getting my building permit, but by the time they got here they did not leave my project to start another and they stayed until the job was done. Now I am loving my Tropical Sunroom!
I saw the previous review and felt I had to say something. Sometimes companies get a bad wrap from the one or two whiners and the thousands of happy customers like me are never heard from. This company is like doing business with family, and they are a family business.

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your business.

Anita Wood from Goderich
Anita Wood from Goderich
1 review Goderich, ON
10/10

Sunroom

Just LOVE our Tropical Sunrooms Sunroom! This is our 3rd sunroom from Tropical. We had and continue to have excellent service with this company. Installation was on time, the installers were extremely respectful of our home and the job completed was excellent. We are very happy with this company and would recommend their service and product anytime!

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Anita.

Howard Sims from Brant
Howard Sims from Brant
1 review Brant, ON

First Review

1/10

Covered deck

Progect commenced September 4 2012 as of today January 6 -2013 is still not completed and not done to code or engineers drawings.
When we were decided to go ahead one of our questions was "do you have your own installers and not sub conctrctors?" We were informed they had their own employees. A ploy on words as we were to find out.
The first sub to show up did such a botch job I finally kicked him off the property.
When the owner finally came to the job site he was mainly interested in getting his money and not the job satisfaction.
When I did a quick check of the job I found it was not level, was not done to building code. The roof was from a company that makes sunrooms, which is not an issue as long as their product is installed properly. A check of the engineers drawings showed improper installation. Tropical would not tear the structure down and do it properly. Instead they did a band-aid job.
Tropical has been quite unprofessional in their handling of their sub contractors and their customers issues.
To further add insult to injury I recieved a phone call from another customer. She got my name from Tropcals list of references (rather cheeky of them). Apparently she has an unfinished and unsafe $30,000 sunroom.
This company is not what they say they are.

1 of 2 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tropical Sunrooms Inc

Since 1988, Tropical Sunrooms has been providing our customers with dream outdoor living spaces. We take an enormous amount of pride in our workmanship, product quality, and customer service. Below are some of our past customer projects. If you've recently worked with us and would like to share your new living space on our website, please contact us.

CATEGORIES
Sunrooms, Solariums & Greenhouses and Awnings & Canopies
WEBSITE
https://tropicalsunrooms.com/
YEAR ESTABLISHED
1988
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.