Desperate Housemaids No Longer In Business

Best job that I have ever seen. The cleaners even stayed behind and did much more than they should have. I will always book with them.

They use friendly non-toxic products and kept my house smelling amazing

I bought the Groupon for 1.5 hours, 2 people clean. Because I have a large home I purchased another 1 hour, totalling 2.5hrs for 2 people, meaning 5 working hours.

They came today.

They were late, did a mediocre job, neglected key areas...fine, largely incompetent....

BUT - They broke the glass lid on an apothecary set in our master bathroom (I know this because I used it in the morning and it was there) - tried to cover it up by cleaning it off the floor - and did NOT tell us they'd broken it...AND my 4 year old stepped on a shard of the broken piece in the bathroom!!!!!!! Following this we found other tiny glass fragments of the lid on the floor.

I have called to talk to the manager, Harry, who said he will call the cleaners.

I have not yet decided if I will press charges, but at the VERY least I will demand them replace my glass set, apologize, and refund my fee. I will not only never use them again but will tell all who listen this story...I will also contact Groupon and let them know.

I just spoke with the owner/operator of Pickering region Desperate Housemaids, Cary, who was one of the two who came!! He was evasive and finally blamed his cleaning partner (although HE was the one who cleaned the upstairs..). His response was that that services were rendered so he would not refund anything, but would book a smaller follow up clean. I told him I wouldn't trust ANYONE from his group to set foot in the house again, and to think about it overnight and let me know what he plans to do tomorrow.

Shady, shady, shady....never hire them!

David.

I also bought the Groupon for 3 hours of cleaning and they sent two people for 1.5 hours. My house is 1900 square feet, 3 bed, 2 1/2 bathrooms. I asked that they dust, vacuum/sweep and mop the main floor rooms, dust and vacuum two of the three bedrooms and do a complete clean of the bathrooms. It was the worst cleaning job I've ever seen. In particular the mirrors in the bathrooms weren't cleaned, the floors still had many visible spots (i.e peanut butter from my daughter's breakfast) like they hadn't been mopped at all and one of the showers hadn't been touched.

I have an extra Groupon voucher which I thought I would give to a friend since you can only use one per household but I would be embarrassed to give this service to anyone I like. I've contacted Groupon for a refund.

it didnt look like they did anything, other than SOME dusting. even at the misleading 1.5 hours rather than 3, they accomplished nearly nothing. i had left a priority list for guidance, which wasnt followed at all. i have utilized other services in the past and this was by far the worst.

Don't use this company! We were supposed to have a three hour clean. They sent two people and claimed that means we only get 1.5 hours - I've used several cleaning services and never heard of this (and if that is the case, they should specify in the Groupon deal). The women who came were awful - they just left and they didn't clean the stove, the fridge (not the inside - I mean they didn't clean the outside) and the kitchen cupboards are filthy. They didn't empty wastebaskets, the baseboards aren't clean, they didn't vacuum the stairs - basically two women spent 1.5 hours cleaning the bathrooms and the floors. When we complained, they nonchalantly told us to call the company and complain. I'd never let these women back in my house - waste of money.

When I called to book my "3 hour" house cleaning I was told that since it would be 2 ladies coming to clean my home that they would be there for only 1.5 hours not 3 hours! This groupon deal is completely deceiving! I have had many cleaning services and not 1 ever books only 1 lady, they always clean in pairs. Because of this deception I don't care how good the 1.5 hours of cleaning floors and bathrooms is, I will not ue this company again nor will I recommend them to anyone!

This is a groupon coupon I bought oneline. Its was 149.00$ worth of service for 49.00$ for 3 hours of cleaning. I wasn't home the day they came but my husband was. They at my house for aobut 40mins. How do you clean a 2400sq home in 40mins. When I came back home I had to vacumm and clean my stainless appliances. They use some lousy products.