Glenmore Door Services Ltd

Garage Doors & Hardware
7139 40 Street SE Calgary AB T2C 2H7
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Garage Doors & Hardware
Glenmore Door Services Ltd
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93%

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Reviews by rating (past 12 months)
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Glenmore Door Services Ltd

Average customer rating:
9.4 10 (59 reviews)

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aaron
aaron
1 review Calgary, AB
10/10

Garage door install x 3

Great job for the agreed price. On time and friendly. Would recommend. Happy with final product.

1 of 1 people found this review helpful.
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Company Response

It was a pleasure working with you Aaron, look forward to more projects in the future!

Private User
Private User
Private User reviews Calgary, AB
0/10

Garage Door Order

I ordered garage doors for my home. They were installed but not hooked up to power. I was charged for the technician to come back and install them. When I refused to pay the cost of the technician's time to come back and finish the work they sent my bill to a collections agency. The communication from the management was terrible, they were unreasonable, and in the end I paid the bill to avoid collections hitting my credit. I do not recommend this company. As a contractor I have worked with many vendors and supplier/service companies and this is by the worst I have encountered. I have a perfect credit score and this is an extremely frustrating and ridiculous situation to be dealing with. Buyer beware, you are much better off to go to their competitors.

0 of 1 people found this review helpful.
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Company Response

We will address this review point by point to make sure we address all your concerns.

1. The quote was for installing 2 new doors to your existing openers. You decided to take those down and asked us to reinstall them(that was not part of the initial quote).

2. You refused to pay any of the bills including the original work.

3. The management team spoke to you on numerous occasions over 8 months before sending you to collections. Offering to pay less than half for agreed upon services is not reasonable.

We are glad however that the product is working perfectly and looks great. It is regrettable that you attempted to blackmail our family run business with this online smear campaign. We will continue to serve Calgary as exceptionally as we have for the past 40 yrs.

Private User
Private User
Private User reviews Calgary, AB
10/10

Garage doors

Big thank you to both Jim and Darcy at Glenmore Door Services Ltd. for taking the time to review the issue and resolve. We really appreciate the exceptional service we received.

2 of 2 people found this review helpful.
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Company Response

I have passed on your kind words to Darcy. It is a pleasure to serve customers such as yourself.

Sincerely Jim.

Tim from Calgary
Tim from Calgary
7 reviews Calgary, AB
10/10

Garage Door and Opener Replacement

One of the springs from our old wooden panel garage door broke. After talking to the friendly staff at Glenmore Door Svcs, it was an easy decision to replace both the door and opener. Darcy, the door technician from Glenmore Door Svcs, was absolutely first rate. He was a consummate professional in all aspects of the job. He was super efficient when he removed the existing wood panel door, hardware and opener. He then quickly installed the new door, opener and weatherstripping, tested and adjusted the system. The new T12 door and 8360 Liftmaster opener are a quantum improvement over our old door/opener - the chain drive is whisper quiet (almost as quiet as a belt drive opener). The price for the removal, supply and install of the new door/opener was very fair and competitive. More importantly, the service far outweighs cost. I would highly recommend Glenmore Door Svcs to anyone considering replacing their overhead garage door or opener.

1 of 1 people found this review helpful.
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Company Response

Having guys like Darcy with us really propels us to the next level. Really appreciate your kind review!

G from Calgary
G from Calgary
6 reviews Calgary, AB

First Review

10/10

Garage Door Service

Got the door fixed and working within a week of calling despite busy construction season.
Would definitely recommend them if you need a door hung or serviced (the originally hung the door way back). Also provided useful maintenance tips/

1 of 1 people found this review helpful.
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Company Response

Happy you like the work! Maintenance is key in the smooth operation of that door!

Cori from Calgary
Cori from Calgary
2 reviews Calgary, AB
10/10

Garage Door Replacement

Glenmore installed a new garage door for us (we were getting new siding). Installation was quick, product is high quality. We opted to get the door with upper windows - what a boost to curb appeal!

1 of 1 people found this review helpful.
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Company Response

People often underestimate what windows in the door can do for their home, glad you like them!

Andrew from Calgary
Andrew from Calgary
6 reviews Calgary, AB

First Review

10/10

Replace garage overhead door

From the moment I pressed the garage door opener and realized it wouldn't go up because the spring had snapped, to the moment the garage door was completely installed by Darcy, was a total of 24 hours. I spoke with Rick in Sales Monday morning and he was a great listener, understanding, accommodating and understood the sense of urgency in replacing the door. Our requested standard Steelcraft door was in stock and they arranged to have it supplied and installed the next morning. Darcy, the installer, was also excellent: friendly, humble, perfectionist, knowledgeable, efficient and a straight shooter. The overall experience was just excellent from beginning to end, including the price after having shopped around at 3 other garage companies. I would highly recommend Glenmore Door Services!

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Company Response

Quick efficient service is what we strive for Andrew!

Steve H from Calgary
Steve H from Calgary
1 review Calgary, AB
10/10

Replaced Garage Door

After needing a replacement door, stopped in and talked to Rick. Went over a few doors and he came over to measure up. Door was replaced and even replaced the hanging rod for door opener in one day. Would definitely recommend!!

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Company Response

It's our pleasure Steve!

Teresa L in Calgary
Teresa L in Calgary
2 reviews CALGARY, AB
10/10

New Garage Door

Roberta the manager is very knowledgable about her products and always ready to offer advice or instructions on things such as adjusting the seasonal settings of our garage door etc even over the phone.

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Company Response

Troubleshooting over the phone is our first go to, glad you appreciate that about us!

Scott in Calgary
Scott in Calgary
4 reviews Calgary, AB

First Review

8/10

Garage Door Service

Our garage door would sometimes not go up. Called them out to come and do a service call. We had to wait a little while before they were able to come out but they only charged what they quoted me. They said the problem was that someone had backed into the track but I don't know how that would have happened. Overall, happy with the service.

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Company Response

Glad you were happy with the service!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Glenmore Door Services Ltd

Glenmore Overhead Doors offers a large variety of garage door products, plus we stock the most common sizes and models of garage doors - minimizing down-time for those in need of emergency door services.

We carry: Steel Craft Door Products, Equal Door Products, Amarr, Northwest Doors, and C.H.I.. We also offer the Glenmore Doors by Design “Decorator Series Doors” manufactured in our Calgary facility and Liftmaster Professional Series of garage door openers. We can work with the Home Owner or Builders Design Team to develop custom designs that will perfectly complement the exterior look of any home or building. Our knowledgeable and experienced experts can help you find the overhead door which can fit your needs and budget.

over 40 years experience
fast, friendly service
quality products and workmanship
competitive pricing
large selection of doors in-stock
custom-designed doors
safety inspections, tune-ups and maintenance
large selection of parts

CATEGORIES
Garage Doors & Hardware
PRODUCTS
We carry one of the largest selections of garage doors in the Calgary market
SERVICES
We service and install both residential and commercial overhead doors and openers.
BRANDS
Amarr, C.H.I., Northwest Door, Steel-Craft, and Liftmaster are listed among our top selling brands.
STYLES
All styles available.
SPECIALITIES
Glenmore Doors by Design “Decorator Series Doors” manufactured in our Calgary facility offer the ability top notch quality at an affordable price.
WEBSITE
http://www.glenmoredoors.ca
YEAR ESTABLISHED
1975
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Visa, Mastercard, Debit, Cash, Cheque
MEMBERSHIPS
BILD AND BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year parts and service
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.