Everything about the experience was first class. 10/10. Chris arrived on time to provide the quote, with itemized details and other recommendations. Four dead/dying ash trees to be removed, one stump to be grinded, and various trees to be trimmed. Quote was competitive with one other that I received. Office kept in touch as job approached, and responded to questions about the day. On day of job, crew arrived on time. Luke, Josh and Cody were very easy to deal with, Luke walked through the stages of work and made some recommendations. I asked to add a couple of small items to scope, which was done with pleasure. Crew was extremely professional, I watched as Cody had to get up a fairly inaccessible tree over a ravine and he took all safety precautions. Job finished on time (almost to the minute). Good clean-up of site done. It really was first class from start to finish, and I have already recommended Glenwood to a friend who needs some work done in Mississauga. Only suggestion - if you are going to get some pruning done, try to be on site as it made it very easy to work with Luke and team to identify what needed to be done.