Groundworks Calgary

Formerly Doug Lacey’s Basement Systems and PolyLevel Alberta Corp
Foundations
Calgary AB T2C 4M9
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Foundations
Groundworks Calgary
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86%

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Reviews for Groundworks Calgary

Average customer rating:
8.5 10 (40 reviews)

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Greg
Greg
1 review Edmonton, AB
10/10

Driveway lifting

Excellent service! Quentin and Josh knew what they were doing and effectively raised the slopping driveway next to the house. Quick and easy, no fuss. A professional team from start to finish. Thank you!

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Edmonton, AB
10/10

Driveway and Garage cracks Repair

The company workmen James and Andrea was in the area fixing a neighbours drive way, I went over and ask them to have a look at my driveway and garage pad. They came over right away had a look, made a recomendation and prepared a quote. In about an hour they were at my place to do the work.
The job was completed to my satisfaction, they went pass their responsibilities, used their air compressor and cleaned out the garage. They were both very professional in helping me understand what they were doing. I highly recomend this company.

Approximate cost of services:
$1,000.00
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Sherwood like the concrete repaired
Sherwood like the concrete repaired
1 review Sherwood Park, AB
10/10

Front sidewalk to level, void under garage slab to fill

40 year home:
Sidewalk to front door had cracked all the way across and one side had dropped about half an inch they leveled that first
Very large void under part of the garage slab, by the house foundation, was filled and leveled
Hugo & Q were very good to work and talk with.
Not wanting but if we do have any more concrete problems will definitely call PolyLevel
Thank you

Approximate cost of services:
$2,300.00
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Mark in Spruce Grove
Mark in Spruce Grove
1 review Edmonton, AB
10/10

Professional, Workmanship, Value

Poly level was without doubt the right choice. From the sales team to the workers completing the job the company proved to be professional and pleasant to work with. Vincent was exceptional to deal with and quick to respond to any concerns. The concrete lift was controlled and finished exactly where it was promised. I value the attention to detail that they showed from start to finish! The holes they drilled to insert foam were only 3/8” and are not noticeable. The price they gave was fair and surprisingly very similar in price to mud jacking which is a far inferior method. I have recommended them to all my family and friends.

Mark

Approximate cost of services:
$1,400.00
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Nick in Edmonton
Nick in Edmonton
2 reviews St. Albert, AB
0/10

Bad job that never got better

I hired Poly Level to seal and lift my drive pad in one location with a bit of a lip (edge). They lifted my pad too much which pushed up my decorative brick corner, which bend my aluminum siding. It had to argue with them to fix but they eventually hired a good contractor that fixed. But now I was getting water into my garage as they failed to lift the pads correctly. After many call-backs they managed to kind of fix that but now I get a puddle of water at the top (near my garage door), which used to drain off. I have had their Operation manager to my house many times. He does not know how to fix this issue and now he is ghosting me. I am done with this company. This was an awfully bad job. If you hire them be sure to watch everything they (especially the critical lift part as it can't be un-done) and do and don't pay until you get inspected or see how a good rain fall flows off the lifted pad.

Approximate cost of services:
$3,000.00
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Private User
Private User
Private User reviews Edmonton, AB
3/10

Driveway

I noticed a small problem after the company had completed their work. When I contacted them they said they would send someone to have a look, but no-one ever contacted me.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Linda from Calgary
Linda from Calgary
5 reviews Calgary, AB
9/10

Levelling Driveay & Walk

Very happy with my entire experience with this company. Work done as scheduled and rep and installers very professional. Would use them again and will recommend them to others that may need their driveways or walkway fixed.

Approximate cost of services:
$2,600.00
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Michele
Michele
2 reviews Calgary, AB
10/10

highly recommend

I highly recommend this company. We had a problem with water coming into our basement, through a window well and also along the floor. Tried other solutions and nothing was working the water kept coming in every time there was a big rain. Basement solutions offered what we thought would be a lasting fix for this. From start to finish, they were professional, helpful and positive. They returned my calls immediately, an appointment was booked for them to come out & assess the situation. They mailed me information in the mail that arrived promptly.,. Our sales person Ron Rinkel was excellent, he was patient and thoroughly explained what he felt needed to be done to mitigate our problem. On the day of the repair, “Shaddy” our foreman, was prompt and communicative .... asked questions and listened to find out what was really important to me and then followed through on making sure it happened. We are super picky & I did not want a sloppy job. They did a really good job. The actual work itself is professional. There’s nothing that I looked at it and thought oh I wish they did a better job of finishing or cleaning up. I’m really happy with the work that was done and the professional and consultative nature of every person we dealt with. Will our water situation be solved now? I believe it will. It is October,2018, and so I won’t know until it rains in Spring 2019 if what they did actually works.

Approximate cost of services:
$6,000.00
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Company Response

Hi Michele, thank you so much for choosing us to perform the work! We are very happy that everything turned out how it should have, we value our customers and appreciate the feedback. If you have any questions or concerns in the future please do not hesitate to contact us!

-Doug Lacey's Basement Systems

Private User
Private User
Private User reviews Calgary, AB
4/10

Annual MAintenance and Sump Pump Replacement

Had system for 7 years. Was called for an annual inspection. $125. Technician Marc was in the house less than 5 minutes. Said I needed a new pump. $700 and 15 minutes later gone. Tried to upsell me on $3000 worth of extras. This was a rental and I was not there to hear the pump. If the pump was so good why did it fail after 7 years? Anyway pumps are only $200 bucks should have done it myself. Lesson learned.

Approximate cost of services:
$700,880.00
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Paul
Paul
14 reviews Calgary, AB
10/10

Radon Mitigation

The service was excellent starting from the free estimate to the completion of the work. Our radon levels were significantly lowered and that gives me peace of mind for my family's health. I highly recommend doing business with this company.

Approximate cost of services:
$2,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Paul,
Thank you so much for taking the time to review our company and the work we completed for you. Your feedback is extremely valuable to us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Groundworks Calgary

Established in 1992, Groundworks, formerly Doug Lacey's Basement Systems, specializes in foundation repair, crawl space encapsulation, basement waterproofing, structural repair, and radon mitigation. We provide comprehensive services tailored to meet your needs. With coverage spanning across Calgary and all of Southern Alberta, we bring our expertise closer to you. Groundworks proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, radon, and foundation instability. At Groundworks, we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

CATEGORIES
Waterproofing, Asbestos, Lead, and Radon Removal, Excavation, Foundations, and Structural Engineering
SERVICES
Foundation Repair, Basement Waterproofing, Crawl Space Repair & Encapsulation, Radon Mitigation. We do not install foundations or concrete.
WEBSITE
https://www.groundworks.ca/?utm_source=homestars&utm_medium=directory&utm_campaign=hs_calgary
YEAR ESTABLISHED
1992
PAYMENT METHOD
Check, Credit, Financing Available
MEMBERSHIPS
BBB Accredited
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.