Bud's Spas & Pools

Swimming Pools, Spas & Hot Tubs
ON L9G5E1
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Write a Review

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58%

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Reviews by rating (past 12 months)

Reviews for Bud's Spas & Pools

Average customer rating:
7.2 10 (53 reviews)

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Irvine
Irvine
1 review , ON
9/10

Replacing hot tub pump

Had a leaky pump and was losing water. Bud's found a replacement pump even though my hot tub is old. The servicemen showed up as scheduled and were courteous and professional. We also use Bud's for our pool opening and closing and are happy with their work.

Approximate cost of services:
$950.00
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Company Response

Thank you for taking the time to write this review! We were happy to find a pump that could be plumbed into your tub as well. Our network of suppliers allows us to find parts for most hot tubs and swimming pools. It is a pleasure to assist you with both! Please do not hesitate to call should you have any questions. Happy Holidays! Bill

brucefoster
brucefoster
1 review Hamilton, ON
10/10

Closing Hot Tub

Michael closed our Hot Tub this year. He was courteous, efficient, knowledgeable and helpful, and just a very pleasant person.

Bruce Foster

Approximate cost of services:
$180.00
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Company Response

Hello Mr Foster, Thank you for taking the time to write this review. Michael is truly an asset to our organization. He was happy to know you were pleased with his work. We look forward to hearing from you in the spring to open your pool and hot tub. Happy Holidays! Bill

ferguson.katie.a
ferguson.katie.a
1 review Grimsby, ON
10/10

Hot tub

Opened all the vents on the tub no charge. Came in fast and even followed up.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write a review! I hope you are enjoying your new hot tub. We were happy to be able to help. Please do not hesitate to call if you have any questions. Thank you, Bill

johnny.b.barclay
johnny.b.barclay
1 review Burlington, ON
10/10

Hot tub

Delivered and set tub returned and ran through procedures .Great information for 1st time user

Approximate cost of services:
$13,000.00
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Company Response

Thank you for your feedback! It is our hope to get you started on the right foot. Please call the store anytime a question arises. We are here to help. Thank you , Bill

rgagarine
rgagarine
1 review Hamilton, ON
9/10

hot tub water testing

In store testing done and appropriate chemicals were bought. No other issues were indicated at this time

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to leave a review of our in-store services! I see you use both our Ancaster and Dundas locations. I hope you find it convenient that our stores are networked together allowing us to test and recommend products without duplication. Sincerely, Bill

skronas
skronas
1 review Hamilton, ON
9/10

Swim spa

Installed a swim spa and the Team at Buds have been very good at teaching me how to use it and to deal with water chemistry.

Approximate cost of services:
$28,000.00
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Company Response

Thank you for your feedback! Our free on-site orientation and free in-store water testing are something we are very proud of. Our team is committed to getting each customer started with their new hot tub, swim spa or swimming pool, in the best way possible. Do not hesitate to call the store with any questions as they come up. Sincerely, Bill

susan
susan
1 review Hamilton, ON
10/10

Hot Tub

We purchased a new hot tub from Bud's and there service has been great. It was delivered on time and we are enjoying it already!

Approximate cost of services:
$11,000.00
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Company Response

Thank you for taking the time to write this review! We really appreciate your feedback. I hope Andrew was able to answer any questions you may have had during the onsite orientation included with your hot tub purchase. If you have any questions in the future, please give us a call at the store. We are always available to help. Thank you, Bill

TJOLLY
TJOLLY
1 review Hamilton, ON
10/10

Pool Closing

The staff couldn’t be nicer to deal with when we realized at the last minute we needed a new winter cover. Mike and Fred who did the closing were great and made quick work of it!

Approximate cost of services:
$1,200.00
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Company Response

Thank you for your kind words! It was our pleasure to make sure your service was taken care of with courtesy and care. Mike and Freddie are outstanding in this regard. They were very happy to see your review! Thank you, Bill

Sean M.
Sean M.
3 reviews Hamilton, ON
10/10

Pool repair

They repaired my jet return quickly and professionally. Showed up on the day scheduled, and were polite and respectful.

Approximate cost of services:
$500.00
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Company Response

Thank you for this great review! One of the things we take pride in is being there when we say we will be! It is extremely rare when something happens otherwise. I made sure the technicians onsite received the recognition they deserved. They were very pleased to see your review. Thank you, Bill

Ron in Hamilton
Ron in Hamilton
1 review Hamilton, ON
8/10

Bought new Hot Tub

I have used this company to service my pool for many years with decent service. For that reason, I purchased my new hot tub from them even though I read some poor online reviews. Communication from the company to resolve any issues was done in a timely manner and they looked after me, a long standing customer, to my satisfaction. I would buy from them again.

Review has 1 previous version
Approximate cost of services:
$10,000.00
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Company Response

Thank you for taking the time to write this review and let us know about your concerns! I was glad to catch up with you by telephone today so I could get a better understanding of what had transpired. I look forward to working with you to resolve this matter. Thank you, Bill

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bud's Spas & Pools

Bud’s Spas and Pools is a second generation family run business. We’re involved in every aspect of the day-to-day operation and always available to answer your questions or resolve your concerns. From the initial purchase and installation to maintenance requirements, Bud’s makes sure you have the best possible experience with ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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