Milton Hardwood Floors

The staff at Milton Hardwood were extremely knowledgable and a pleasure to deal with! Selecting a floor was made easy with the guidance and knowledge that Richard was able to offer. Richard simplified the difficult task of selecting a floor by listening to our needs and then making suggestions. At no time did we feel pressured to purchase. As promised, the product was delivered and installed on time. Joe and his crew did an amazing job getting the install done quickly and professionally leaving behind absolutely no mess to clean up. It was apparent that Joe has many years of experience in the trade and the pride that he takes in his craft was obvious and appreciated. Would recommend MIlton HW to anyone looking to enhance the beauty of their home.

From coming out to quote to the completion of Install the guys were always professional .The installers cleaned up at the end of each day and left our home as they found it .
We were very pleased with Milton Hardwood floors we would recommend them to our friends and family.

Milton hardwood to great care in ensuring our home was safe while removing the railing along our upper hall while removing thr old flooring and installing the new. The work was quick and very clean.

We decided to install cork in the basement of our home and once again thr work was done quickly with great care and the quality was also there.

Check all other sources for your flooring needs and then talk to or visit this company. You won't be disappointed.

We met. They listened to our request. They were efficient and meticulous in the performance of the work. The house looks great.

The team at Milton Hardwood are first class.

Milton Hardwoods are a great company to deal with! this is the second project they did for us and we are very satisfied with the work. They are on time,clean up after they are done, pleasant group of guy's and they have a great show room.

I was in the midst of a nightmare move and the search for hardwood was one of the worst experiences....until I came across Milton Hardwood. The selection was vast, the service excellent, not to mention the high quality and after shopping around .....it always brought me back to Milton. The General Manager, Vikki was amazing. So helpful and willing to accommodate to make this as painless as possible. Pricing was excellent also. They gave me the best price anywhere. I would highly recommend Milton Hardwood to anyone dealing with a flooring search and would not hesitate to return in future.

We would like to thank Richard and the wonderful crew he sent to our home to complete our fabulous hardwood flooring. Everyone was courteous, friendly and professional. They came on the date and time arranged and worked very hard to complete the removals, disposals, and installation together with the unusual railings and beautiful thresholds in one day. Totally above and beyond our expectations in all aspects of the project, including the cleanup at the end. We would totally recommend Milton Hardwood Inc. to anyone and everyone. You will not be disappointed!!

I have had this company in all of the houses I have owned to either replace or refinish flooring. We had beautiful walnut laid on our upper level and warm comfortable cork in our basement of our current home. Pricing and service are second to none.

Richard was excellent to work with. Quick, efficient service with installers who really respect your home. From the time of placing the order to installation,one week. The work site was left spotless. What a pleasure.

The product sold of Superior Flooring is excellent, the return of such is not, the Milton Hardwood return policy (which is on web site only and later informed in not applicable to in store purchases, nor present on the Invoice) says 25% restocking fee (which is typical for retailers), but when returning Superior Flooring product 50% return fee (not mentioned anywhere, nor informed at time of purchase, but revealed to us by Vikki) if they chose to accept.
"Milton Hardwood Inc. reserves the right to limit or refuse to accept the return of certain merchandise at any time for any reason" this may leave you nervous, but should be aware.
If you are DIY installation this may not be the place for you, they are more geared for full service installations, taking product back is a chore at best.
They do not practice keeping in touch with their suppliers as well and their products, we requested touch-up pen or similar material in small quantity and Richard at Milton Hardwood Floors informed us that only $40 quart/litre are available which covers 150 sqft, too much for minor scratches and end cuts. We call Page at Herwynen Saw Mill very helpfull (manufacturer of Superior Flooring) and she informed us any retailer can supply touch-up pens that are color match to their products and have been available for several years, we informed Milton Hardwood and they again said this in not available and we mentioned our conversation with the manufacturer then they said they would get it in for us, two weeks later when we inquired about our touch-up pen, they said the manufacturer does not have such products so we needed to remind them again of the manufacturers conversation. Call again Milton Hardwood and Ricardo then says we need to purchase the pen in advance for $16.95 or just go to Home Depot and get a different one form them (I understand this tactic is used when you want to be done with the client, they divert you away)
It is just a reminder that shop around if you plan on DIY installation of hardwood flooring not all retailers can provide the level of service to such and this may determine where you purchase you product from, we made several calls to the Burlington, Oakville and Hamilton areas retailers and most had no problem return policy with a typical restocking fee. This may come handy particularly when the product provides 3-5% waste or less a lot less the industry norm...which you may miscalculate!
Mean time we have sitting in our home 5 unopened boxes of Superior flooring and no more space to install it in. Our contact sales rep Vikki (our only authority to remedy this from Milton Hardwood floors) is on vacation for 2 weeks.
Again the Superior Flooring Product from Herwynen Saw Mill is excellent and exceeded our expectations just the service from Milton Hardwood Floors was not optimal.