A Laptop Shoppe Inc

Computer Repairs and Support
Calgary AB T2E 6P7
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71%

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Reviews for A Laptop Shoppe Inc

Average customer rating:
9.3 10 (44 reviews)

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Private User
Private User
1 review Toronto, ON
10/10

Computer and Printer maintenance

I have For many years used the services of Mr. Mike Chartrand who has effectively maintained My computer and printer , I can always rely on his services at a moments notice.

Approximate cost of services:
$400.00
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Company Response

Thank you Bob and Happy 92nd birthday , Its a pleasure serving you .I know how important your technology is due to your limited eye-site.

kitkar from Calgary
kitkar from Calgary
1 review Calgary, AB
10/10

virus and hijacker reovery

Thank you for your quick response on-site within 1 hour of my call, I was hijacked by a fake computer support company and you helped me recover my money and fixed my computer. As well as fixed my computer program that was freezing.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Appreciate your compliments. The reason we are so effective is our vast experience . To top it off we enjoy what we do which makes a bad situation easier to deal with.

prescyncacdac from Calgary
prescyncacdac from Calgary
1 review Calgary, AB
10/10

Virus malware toolbar keylogger and Hijacker removal

Thank you William and Mike for saving me from this terrible Hijack situation, these dishonest online people pretending they were officials , damaging my computer . Great pickup and delivery service too.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

We appreciate you as a customer to.
Thanks Prescy for being such a Loyal longtime customer.

lrobinson from Calgary
lrobinson from Calgary
1 review Calgary, AB
0/10

recovered data and refurbished laptop

I would be wary. They did recover my data but then sold me a refurbished laptop that completely sucks. It has little memory and the keyboard renders it almost impossible to use. Be wary. I do NOT recommend. They suck.

Approximate cost of services:
$2,000.00
2 of 2 people found this review helpful.
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Company Response

Have to say some people are impossible to please .
Approximate cost of job exaggerated...
1)True cost of data recovery and computer billed was $1385 after the generous promotion of $535 Just to try and help someone out in a bad situation, in this case i may as well have charged the full price..

2)Unfortunately not having a backup isn't my fault.
Complete data recovery for Lisa billed was $495
after promotion (regular price $975)

3)Business Toshiba laptop with windows 7 and a solid state drive $603.75 after promotion (regular price $853.75) .

4) We have the best one Year warranty in Calgary , as well as a upgrade warranty if someone isn't happy with their computer we unconditionally will move them to another computer within 90 days of purchase , no questions asked.

Lisa chose not to exercise the warranty , even after she was called.

annette garuk from Calgary
annette garuk from Calgary
1 review Calgary, AB
10/10

Hard Drive Crash

I had an accident with my laptop ,and it didn't work properly, I found A Laptop shoppe on line , I chose them because the other companies weren't able to help me right away, A Laptop shoppe responded quickly and appeared on-site with free pickup.Shortly afterwards they replaced my hard drive, installed windows 7 transferred my data and returned the laptop ,tested it in front of me , all worked as advertised, i'm back and functioning , thank you .

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for the endorsement, what makes our company different than the rest is our quick professional response, free pickup, quick turn around , and fixing it right the first time. Consumers are tired of the big box store hassle ,I've developed this repair model after 30 years in the industry and air force experience with f18 hornets in west Germany during the cold war , retail consumers have requested this level of service so I adapted the high level of service plan we give our business clients and deliver it with a smile at a reasonable price backed up by our 90 day warranty included in the price.

John Brisbin from Calgary
John Brisbin from Calgary
1 review Calgary, AB
10/10

Business Laptop sales

I appreciate the prompt and friendly service from A Laptop Shoppe , I'm in a care centre and am not able to travel.Mike picked up my HP laptop which wouldn't turn on , He diagnosed it with a bad Main-board.He sold me a professional Business class IBM Thinkpad laptop ,configured it for my needs including my printer , I was than able to comfortably use my laptop, I'm back on-line with my family and my association. The price was right , I will recommend this company to my associates and friends , Thanks.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

I am Proud of our organization including our Technicians William,Ed,Lloyd,Lorne, Our Office Staff Joane and Barry ,and Management Mike and Shelene. It makes me smile when we help customers manage to get out of unfavorable technical situations which cause frustration in their lives. Where we differ from other companies is in the details, we ensure everything is setup to your satisfaction and how it used to be, and we don't lose any documents or pictures.We always have a reasonable solution to manage a way out , our service is second to none,and the price is right .

Cynthia Redfern from Calgary
Cynthia Redfern from Calgary
1 review Calgary, AB
10/10

virus removal , printer repair

I was impressed with the onsite availability of the service, i really need my computer and it being so slow with mal-ware and viruses/popups , i wasn't able to use it, not to mention the printer was inoperable , Mike fixed that too!. The service was very professional and friendly,Mike did a great job.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

I enjoy helping people with computer and technical needs,it's a skill and a talent I've developed into a successful business. Computers and their related accessories are tools that we have become used to and are a necessity in this day and age, even though it's a love hate relationship and the problems they give us are not always of our own doing, we need help and A Laptop Shoppe is experienced and qualified , we offer friendly extraordinary service with a smile , quick and reliable, reasonably priced ,and our knowledgeable staff is available weekdays 9:00-4:00 give us a try, we appreciate the opportunity.

crystal from Calgary
crystal from Calgary
1 review Calgary, AB
10/10

computer virus malfunctioning printer

We are happy with the support and service with a smile, from a laptop shoppe ,we appreciate the kindness and promptness, we had issues with our PC and printer , Mike picked up and delivered our equipment, and William the technician repaired the malfunctioning printer and cleaned up the malware.
We have used a laptop shoppe for years and will continue to recommend them, thank-you.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the kind words, we offer this level of service to all our valuable customers, We offer free pickup for those with mobility issues or busy lives, our service level includes diagnosing your problem the same day we receive it in our shop ,and repair it same day or as soon as possible.

As project manager My goal is to coordinate the customers sick system, our company resources, including all our highly qualified experienced, and friendly staff from Joane in our front office, Lloyd Lorne,Oleg William in our tech room, Mike Shelene Suha and Barry in our back office.

Please give us a call at 403-274-5190, and talk to our friendly staff, give us a chance to make you smile!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A Laptop Shoppe Inc

A Laptop Shoppe caters to the needs of the small business community in Calgary. Excelling in computer and laptop repair, virus removal (malware, spyware, etc), data recovery, and sales of new and used laptops. For over 20 years we have worked hard to deliver same-day service. We do your computer ...
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