Quality Exterior Systems Inc.

Windows & Doors Installation & Service
4129 Harvester Road Burlington ON L7L 0C1
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86%

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Reviews by rating (past 12 months)

Reviews for Quality Exterior Systems Inc.

Average customer rating:
9.5 10 (25 reviews)

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Private User
Private User
Private User reviews Lincoln, ON
10/10

Replacing 4 windows

Wow-I was pleased and extremely satisfied with this company right from the 'gentleman' that gave me the quote, to the office workers, to the installers-all pleasant,polite and knowledgeable. The installers did a terrific job and worked hard and solidly all day.At the end of the day you would never know they had been here except I had four new windows!!!!

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Company Response

Thank you so much for taking the time to review our business. We're thrilled to hear that you love your brand new windows! We will be sure to inform our staff of your kind compliments. It was a pleasure working with you.

S Wismer in St. Catharines
S Wismer in St. Catharines
1 review St. Catharines, ON
10/10

Eavestrough & Gutter Covers

Quality Exterior Systems provided prompt & courteous service from getting the quote to completing the job. When we were concerned about the weather William said he would come back on Monday to do the job

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Company Response

We are so glad to learn about your experience with Quality. We will ensure William receives your kind compliments! Thank you for choosing Quality Exterior Systems and have a great day!

Carly & Taylor MaGee in Niagara-on-the-Lake
Carly & Taylor MaGee in Niagara-on-the-Lake
1 review Niagara On The Lake, ON
10/10

Garage siding

These guys were so professional and so efficient. They were in and out in less than 2 days getting our garage done. They brought all their own cleaning supplies (garbage can etc.) and cleaned up after which we really appreciated. And they were able to get to us much quicker than we were expecting (2 months or so earlier). Thanks so much guys! We are so pleased!

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Company Response

Thank you for taking the time to review our business, Carly and Taylor. We are very glad to hear that you are not only happy with our work and efficiency of our crew. I will pass along your compliments to the team! Thanks again.

Karen Treacher from Saint Catharines
Karen Treacher from Saint Catharines
2 reviews St. Catharines, ON
8/10

Siding, windows, soffits, evestrough

We are so impressed with the workmanship. That we are now going to use there sister company Herb Lodde and sons to get our integrity roof system put on our home.

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Company Response

Hi Karen, thank you so much for taking the time to review our business. We love the finished product as much as you do! It was a pleasure working with you and we look forward to working on your roof! I will pass on your kind words to the team!

Private User
Private User
Private User reviews Pelham, ON
10/10

Great Service!!!

I needed to get my aluminum soffit and fascia, and eavestrough work done and I gave a call to Quality Exteriors... and I am so glad I did. They provided great service by returning phone calls promptly, answering all my questions and overall being so kind. They do amazing work and the crew keeps their work area very tidy. I would definitely recommend their services to anyone!

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Company Response

Thank you for taking the time to review our business. We are very glad to hear that you are not only happy with our work but our staff as well. We will pass along your compliments to the team! Thanks again.

Paul in Saint Catharines
Paul in Saint Catharines
1 review St. Catharines, ON
10/10

siding soffits and eavestrophs

We would like to take the time to thank Quality Exterior Systems for their excellent service from start to finish.
Patrick did an incredible job. He was prompt, courteous and very professional. His work was exceptional from start to finish.
We will highly recommend this company to everyone in the future.

P. and P. Stock

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Company Response

Dear Paul, we are so glad to learn about your experience with Quality. We will ensure Patrick receives the recognition he deserves for his exceptional work! Thank you for choosing Quality Exterior Systems and have a great day!

Private User
Private User
Private User reviews Niagara On The Lake, ON
10/10

Two new windows

During a major reno of our bathroom, we wanted more natural light. They sent out an experienced person to help us. He was knowledgeable and thorough, suggesting alternatives to our original plans. We liked his proposal and ordered two new windows. Installation was accomplished with an experienced crew who had to overcome a couple of unforeseen issues with our house. The job was completed in one day even with the crew having to stay longer than a regular work day.

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Company Response

We are so glad to hear you are happy with your new windows and natural lighting in your bathroom. It's crazy how much of a difference new windows can make! Thanks for acknowledging our staff member for their expertise and professionalism! Have a nice day!
Regards, Quality Exterior Systems

Private User
Private User
Private User reviews Niagara Falls, ON
10/10

Siding, eavestrough, soffit and fascia replacement

Hi,
We recently had a full replacement of siding, eavestrough, downspout, soffit and fascia completed by Quality Exteriors. I just want to thank the installers Patrick and Darren for doing a great job. The house looks amazing. In addition, they were polite, respectful and professional. Also, the salesman.....Rob was also very helpful, even visited the job site to see how things were going. I would certainly recommend Quality Exteriors to anyone wishing to have some reliable and professional home improvement work done. Thanks Darrin and Kim, Niagara Falls.

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Company Response

Thank you for taking the time to review our business, Darrin and Kim. We are very glad to hear that you are not only happy with our work but our staff as well. I will pass along your compliments to the team! Thanks again.

Private User
Private User
Private User reviews Oakville, ON
10/10

Siding, fascia, soffitts, eaves troughs and downspouts

We were delighted with the work done on our home by Quality Exterior Systems.
The discussion and quotation phase was comfortable, knowledgeable and gave us a feeling of confidence to move ahead with them.
The crew was professional, polite, and very quality conscious. Brian and Steve, the two senior crew members were terrific and set the tone. Every day, the site was cleaned up before they left. They installed a product that has not been widely used in the area (Celect Siding by Royal Building Products, an excellent vinyl-like product) and it was beyond our expectations. They not only followed the plan we had, but were open to discussion on-site, and made suggestions themselves about how to get maximum impact and quality. They took the time required to get it right.
We could not be happier, and would recommend them without reservation.

1 of 1 people found this review helpful.
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Company Response

Hi John, Thank you so much for taking the time to review our business. We love the finished product as much as you do! It was a pleasure working with you and I will pass on your kind words to Brian and Steve.
Thanks,
Heather Lodde

M Zahos in Saint Catharines
M Zahos in Saint Catharines
1 review Saint Catharines, ON
0/10

Buyer Beware

I was very disappointed by the performance of this company when I hired them to install Haven Siding. I decided to pay extra to go with Haven because I wanted a top quality look to my house. Unfortunately, I didn't get this by the time the company thought the job was done and I received the bill. I had to point out the poor quality workmanship. So they sent new people out to fix what the previous workers had botched. Initially I was told I would receive monetary compensation for all my troubles (there was a great deal of trouble with the initial workers who were very unprofessional), but the monetary compensation was insulting. The owner tried to argue that he lost money by sending out these new workers to fix the job the previous workers had botched. TOTALLY wrong to argue this with a customer.
Bottom line: great salesmanship but unprofessional work. I wouldn't hire them again.

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Company Response

Hi Mrs Zahos

We accept full responsibility that the installation process for your job did not go as planned. As a consumer, this is not only frustrating but potentially can fracture a relationship. We apologize that this job did not mimic our typical business model of a smooth installation and beautiful end product. We absolutely failed you in the installation process.
We do take some solace in knowing that the finished product on your house is done to the highest of standards. We also take pride in knowing that we have done thousands of installations where there were no issues and the customer was completely satisfied. It is something we strive for on all of our installations.
If you would like to discuss further, please feel free to contact me at 905-332-8200. I will be back in the office on Jan 11.

Thanks
Heather Lodde

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality Exterior Systems Inc.

Quality Exterior Systems specializes in the finest craftsmanship and most reliable service to residential customers throughout Oakville, Burlington, Hamilton, St. Catharines, and the Niagara region. **** We stand behind our workmanship, and you can feel secure with our 5 year quality guarantee. Quality Exterior Services provides siding, soffit, facia & ...
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