Ener Tight Windows & Doors

Windows & Doors Installation & Service
1666 Marronier Court Ottawa ON K4C 1C2
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90%

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Reviews by rating (past 12 months)

Reviews for Ener Tight Windows & Doors

Average customer rating:
9.2 10 (25 reviews)

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margart.bonham.mcphail
margart.bonham.mcphail
0 reviews Ottawa, ON
10/10

Exactly What We Wanted!

We had to replace a very large older window and hadnt been able to locate a replacement.

It arrived and exceeded our expectations.

The entire team is wonderful to work with. Excellent customer service.

The installation team was quick, efficient, diligent and very, very tidy. They also had great dispositions. Plus they give you additional detailed information about the window after installation.

The quality of the window is very good.

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much for the positive review. I will be sure to pass this along to the team. It was a pleasure doing business with you. Enjoy your new window!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Wonderful customer service

I was introduced to this company when I own my condo. I highly recommend this service. They are very personable, excellent quality products, affordable pricing to fit most budgets, and very professional service. We ordered a 3 large windows this time around and they have changed the look and feel of our home. I would suggest that you reach out to Enertight!!!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the continued business and kind words! You were a pleasure to work for.

famuro
famuro
0 reviews Ottawa, ON
10/10

Front door

Company is great. They have a good costumer services. I bought a front door. The installers did an excellent job!

Approximate cost of services:
$5,337.00
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Company Response

Thank you for the positive review! We appreciate your business.

scottxmunro
scottxmunro
0 reviews Ottawa, ON
10/10

WINDOW INSTALLATION

I have had a lot of experience with Ener-Tight Windows both with the properties managed by my properties and our personal condominium investment properties, so I had no hesitation in using them for my principal residence. They gave me a written quote and an estimation of when when the window would be ready for installation. The final cost matched the estimation and I was advised in advance of the day and timing for the installation. They arrived at the appointed hour of 08:30 and by 10:30 they left having shown us the installed window and how it operated. they respected the contents of our home by using drop cloths to protect our floors and carpets. It was a completely painless operation from start to finish.

Approximate cost of services:
$2,300.00
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Company Response

Thank you very much for the kind review. We're happy to hear the entire process went well from start to finish!

Private User
Private User
Private User reviews Edwards, ON
10/10

replaced 6 failed windows

Very happy with the product. Very happy with the installers - fast, friendly, left no mess at all.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for the positive review! Enjoy your new windows!

rdecock
rdecock
0 reviews Russell, ON
10/10

Fantastic Products & Service

Greg took the time to learn what I wanted. We went with Quatro glass on the north side to keep in the heat, and Solar Shield 3D on the south side to keep out the hot sun.
The installation took a couple of cold December days The installation team was professional and polite yet you could tell they enjoyed their work. They took care to protect the floors, cleaned up every day, and made sure that any questions I had were quickly answered.
One window arrived from the factory cracked, but they installed it temporarily and had already ordered a replacement. A short time later it was installed and the job was done.
Greg came by a couple times to monitor the progress and answer any questions. He provided all information necessary so that I could apply for the Greener Homes Grant. He even provided copies of the window stickers because I had lost a few.
Replacing windows in your whole house is expensive and a bit daunting, but Ener-Tight walked us through the process comfortably and it’s amazing how much warmer our old house now feels.
I highly recommend Ener-Tight for windows & doors.

Approximate cost of services:
$24,000.00
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Company Response

Mr. Decock

Thank you for such a detailed review of your job. My installers were very appreciative of your kind words.
Thank you and your family for being so accommodating during the process.

David
David
0 reviews Ottawa, ON
10/10

Entrance Door Replacement

Excellent and professional consultation and installation process. Quality of work is very high and the doors look very good. Excellent follow up as well.

Approximate cost of services:
$9,000.00
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Company Response

Thank you very much for the kind review. We're happy to hear the entire process went well from start to finish. Enjoy your new doors!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Front Door

Great product by Gentek. The crew were very professional and personable. They were able to keep the time to a minimum, as it was -10 with a wind chill of -15.

Approximate cost of services:
$2,400.00
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Company Response

Thank you so much for your kind review!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Window replacement

We needed to replace 4 more original, 30 yr old windows. They were drafty and rotting. We had already had EnerTight replace 6 windows (large and small) and were extremely pleased with new vinyl frames, improved appearance, good grilles, increased warmth and easy cleaning. These 4 new windows are just as good. One even had a rotting exterior panel beneatb it on the front of the house wbich they replaced with a vinyl panel. Huge improvement!

Approximate cost of services:
$400,000.00
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Company Response

Thank you very much for your review! It was a pleasure doing business with you.

John in Bathurst
John in Bathurst
1 review Pabineau Falls, NB
0/10

ener-tight windows and doors

Good day, I am so happy your "PRIORITY URGENT" request resulted in a van with 2 men showing up to my home and after 5 mins of looking at my faulty windows, they decided that;
1. The windows were installed with screws that were too small
2. They did not have the right-sized screws in their van and needed to order replacement parts.

They ensured to me that they would get the right screws and fix this problem in a week.....

THAT WAS JUNE.... IT IS NOW OCTOBER!!!!

We spent an enormous amount of money for you to change the windows in our home. So far you have installed substandard windows and refused to repair the damage you have done.

My windows are still broken with NO end in sight.

IS THIS HOW YOU TREAT LOYAL CUSTOMERS????

Please resolve this issue ASAP, or I will SUE your company for breach of contract on our "LIFETIME guarantee" and I will make it my mission in life to tell my story of your HORRIBLE customer service to every internet site I can find and the better business bureau.

I will make it my purpose in life to ensure NO ONE orders windows from you and goes through the same nightmare my family has been through.

I am giving this company a chance to make good on their professional name and our contract made in good faith!

I leave this for your consideration,
John Schreuders

Approximate cost of services:
$20,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ener Tight Windows & Doors

Ener-Tight Windows and Doors is a family-owned and operated business. Founded by Greg Moreland in 1997, Ener-Tight Windows and Doors has been serving the Ottawa and surrounding areas for over 20 years.

Our main focus is to provide the sale and installation of quality windows and doors at affordable prices. We achieve this by keeping our overheads low and our quality high. The manufacturers we use are Gentek windows and Novatech doors/patio doors who are long-time leaders in the industry and who stand behind their products with some of the best warranties in the business.

Ener-Tight Windows and Doors installations are done by our qualified window and door installers. We do not sub-contract out our work. All of our products meet and exceed the highest industry standards.

We look forward to meeting with you to help you choose the best products to suit your home.

CATEGORIES
Windows & Doors Installation & Service
SERVICES
Window and Door installation
BRANDS
Gentek, Novatech, Sunview, Vinylbilt
WEBSITE
https://www.enertightwindows.ca/
YEAR ESTABLISHED
1997
PAYMENT METHOD
Cash, Cheque, E-Transfer, or Credit Card
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Life-Time Warranty on Windows and Doors
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.