Pre Lock Security Services Inc

Alarm Systems
800 Petrolia Road Unit 1 Toronto ON M3J 2N5
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Alarm Systems
Pre Lock Security Services Inc
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 7 timesBest of 2020winner 7 times

Reviews for Pre Lock Security Services Inc

Average customer rating:
9.9 10 (518 reviews)

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Dan
Dan
15 reviews Toronto, ON
10/10

Top Quality Service

We had had increasing problems using our house keys on our front door deadbolt lock. Sometimes the issue was inserting the key fully to engage the mechanism. At other times it was trying to extract the key smoothly. Fearing the worst that one day we would be unable to get into our house or unable to lock it upon leaving, I checked out Pre-Lock Security Services on HomeStars. I booked an appointment for later in the week and Alex showed up on time with questions about what our concerns were. He told us what options we had. Within minutes he took apart the malfunctioning lock, cleaned it, reset the mechanism, and re-keyed the lock. He also re-keyed the side door lock for us so that they now both operate with the same key. The bonus for us is that we didn't have to get new keys cut and distributed to family members as the locks are set for the keys we all already have. Alex was professional, courteous, and pleasant to talk with as he explained things and answered all of my questions. Pre-Lock will be the go-to company now for everyone in the family who needs these kinds of services. I recommend them highly.

1 of 1 people found this review helpful.
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Company Response

Thank you for the great review, I will let our locksmith know you were very pleased with our services

Private User
Private User
Private User reviews Orangeville, ON
10/10

home alarm and security lock intallation

moved into a house with old existing alarm and sensors. Paul and his team were recommended by a friend who had used them twice before.
Straight forward, knowledgeable, honest, and practical. did a complete assessment of our house, showed us where the gaps in our security were, but also what was already working well (saved us money). offered several solutions for each area and guided us to where our money would be best spent.
Months later we were away and had an alarm triggered. The monitoring station notified us immediately. Paul actually went to the house to check it for us. Above and beyond. Highly recommend him to anyone needing a alarm services, or door and home security.

0 of 1 people found this review helpful.
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Company Response

Thank you for the kind words, always here when you need us. We are glad you like our services.

Arf in Trenton
Arf in Trenton
1 review Quinte West, ON
10/10

Change locks

Alex was on time, and did great work. Very nice guy, I would definintly recommend them to others. Clean and efficient. Even taught my little one a little about the work he was doing ha ha....

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Company Response

Thanks for letting us know that all is good we appreciate your business

Sean
Sean
0 reviews Toronto, ON
10/10

New thermostat

Tried to install myself, had some issues. Although it was an easy install had a wire missing. Called Paul on a Sunday came over added a 5th wire to resolve the problem. Working perfectly. Paul was reasonable and didn’t charge me a lot to come out on the weekend.

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Company Response

Glad your home is warm again. Enjoy your thermostat and thanks for the great review

Jim
Jim
0 reviews Vaughan, ON
10/10

Installed DSC NEO alarm

Changed all keypads, updated main system board, installed a new wireless radio and a garage door indicator. The gentleman who did the work we're courteous and did the work well. Paul (owner) checked in to make sure the everything was done properly and system was properly configured.

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Company Response

Wonderful to hear you love your new alarm and garage door indicator system. We also upgraded your complete alarm with alarm.com hope you are enjoying that as well.

DR
DR
0 reviews Toronto, ON
10/10

Home alarm

Extremely informative, friendly and flexible. Fair priced and great to work with! Thank you Paul and team!

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Company Response

Thanks so much glad you are happy with your new alarm.com Interactive alarm. Let us know if you need anything else .

stustir
stustir
1 review Vaughan, ON
10/10

Front door grip handle

Called Pre lock as old door grip handle was not working and they responded quickly and changed it for me. Service technician and everyone I spoke with was friendly and very helpful

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Company Response

Thanks for the great review, glad we were able to repair your Grip set and resolve the issue.

Private User
Private User
Private User reviews Toronto, ON
10/10

Home security

This is my 3rd home I've had secured with Prelock. They are honest, trustful, knowledgeable and available even in the middle of the night.
Their service people are polite and caring.
I highly recommend this company.

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Company Response

Thank You for the great review we appreciate your business and glad you recommend our services

Private User
Private User
Private User reviews Markham, ON
10/10

Upgrade to existing system (Nest doorbell)

Excellent service (installed Nest door bell), delivered on schedule. Technician was knowledgeable and helpful going above and beyond to provide support to a non technical senior citizen. Have been dealing with Pre-Lock for many, many years.

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Company Response

Thanks for your continued business very impressed to see how easy you learned your new intercom enjoy your video doorbell

Neil
Neil
0 reviews Vaughan, ON
10/10

New home alarm

Paul dedicated significant time to us to help us configure the project and then to train is how to use it

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Company Response

Thank you very much for your review, our team is pleased to hear that you are enjoying your new alarm.com Interactive system

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pre Lock Security Services Inc

PRE-LOCK Security Services IS TORONTO BASED Smart Home Alarm.com Authorized Service Provider & Locksmith Security Service Provider with a modern retail shop and show room. We are an all Canadian security provider. We have over 30 Mobile Service Vehicles ready when you are.

We offer 24 HOUR ALARM MONITORING & 24 HOUR LOCKSMITH SERVICES, VISIT Our Store LOCATED AT 800 PETROLIA ROAD, UNIT 1.

WE ARE FACTORY AUTHORIZED MEDECO & MUL-T-LOCK TRAINED LOCKSMITH'S AND SERVICE AND SELL DSC, Honeywell, Napco, Crestron, & ELK Home & Business security alarm systems. We provide interactive alarm systems that you can control with your smartphone.

WE ARE ULC LISTED FIRE AND BURGLAR ALARM SERVICE PROVIDER WITH OUR ULC LISTED LOCAL MONITORING STATION LOCATED IN Toronto.

We are Alarm.com authorized Dealer and happy to make your home into a Smart Home Today!!

WE PROVIDE HOME & BUSINESS ALARM MONITORING WITH 6 MONTHS FREE ON TAKE OVER SYSTEMS JUST FOR SIGNING UP WITH US WHEN YOU TELL US YOU FOUND US ON HOME STARS

Our 24 hour locks & Locksmiths technicians are available around the clock in the Greater-Toronto Area with fully equipped mobile service vehicles that are GPS tracked for prompt reliable services. Pre-Lock Security provides integrated physical & electronic security solutions that separate our company from most security providers.

We have built our business Since 1978 by bundling our security services and knowledge with proven effective security solutions that need to be taken to insure your property and family understand our unique balanced approach of security integration.

Our factory trained alarm, lock, camera, security film and safe technicians are bonded and insured to provide your home, family & business security professionals that you can truly count on.

Let our security professionals show you why "Better Lock Next Time" is more than just our slogan.

Let our loss prevention experts show you why Pre-Lock Security has been voted number one by consumers over the many years in business.

The Mul-T-Lock High Security Certified Professional logo indicates that the locksmith:

Follows strict security measures
Has completed extensive product training
Conforms to legal requirements
Dedicated to customer satisfaction
Guarantees their workmanship

Why Would You Deal With A Locksmith that is not a Certified Professional?

CATEGORIES
Alarm Systems and Locks & Locksmiths
PRODUCTS
MEDECO & MUL-T-LOCK HIGH SECURITY DEADBOLTS, DIGITAL DOOR LOCKS, DOOR SAFE SOLUTIONS, AMSEC & INKAS SAFES, ALARM SYSTEMS FOR HOME & BUSINESS INCLUDING SMART HOME ALARMS, FAKE TV, FAKE DOG BARKING SIMULATION, ARMOR DOOR JAMB PRODUCTS, SECURITY WINDOW FILM, WINDOW BARS & PHYSICAL SECURITY SOLUTIONS TO KEEP YOUR HOME AND FAMILY SAFE
SERVICES
ULC ALARM MONITORING, Alarm.com EMERGENCY LOCKSMITH SERVICES, SAFE & VAULT SALES, ALARM INSTALLATION, SPRINKLER ALARM & FIRE ULC APPROVED MONITORING & Alarm.com interactive services ASK US ABOUT NO PHONE LINE MONITORING ASK US ABOUT OUR FREE ALARM PACKAGES We are an authorized Mul-T-Lock & Medeco Locksmith Service Proud Members of BBB LET US TAKE-OVER YOUR ALARM MONITORING & WE WILL GIVE YOU 6 MONTHS FREE
BRANDS
DSC, Alarm.com NAPCO, GE, MEDECO, HONEYWELL, ALARM NET, MUL-T-LOCK, ASSA ABLOY, SONY CCTV, PANASONIC CAMERAS, KANTECH ACCESS, PARADOX, YALE, AMSEC, INKAS, WATCHNET
STYLES
AUTHORIZED Alarm.com MEDECO & MUL-T-LOCK CERTIFIED PROFESSIONAL SERVICES, ULC LISTED ALARM MONITORING & INSTALLATIONS, NO PHONE LINE MONITORING SERVICES NOW AVAILABLE
SPECIALITIES
PROVIDE PHYSICAL SOLUTIONS TO HOMES & BUSINESS INCLUDING FREE ALARM INSTALLATION PACKAGES, HIGH DEFINITION SECURITY CAMERAS, ACCESS CONTROL, FIRE ALARM AND SPRINKLER ALARM MONITORING, MEDICAL ALARMS, WINDOW BARS AND COMPLETE LOCKSMITH SERVICES, EMERGENCY BOARDING FOLLOWING ROBBERY, HOME AUTOMATION, GUARD RESPONSE
WEBSITE
http://www.pre-lock.com
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
32
RETURN POLICY
Visa, MasterCard, Amex, Cheque, Online Banking, Cash, Direct Debit, Paypall
PAYMENT METHOD
Visa, MasterCard, Amex, Cheque, Online Banking, Cash, Direct Debit, Paypal, On Account Net 30
LICENSES
Fully Bonded & Insured Licensed Security Providers
MEMBERSHIPS
Proud To Be Members In The Following:Canadian Alarm and Security Association (CANASA), ULC, BBB,
LIABILITY INSURANCE
Yes
DIPLOMAS
TAOL, ALOA, CANASA
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL OF OUR PRODUCTS CARRY FULL MANUFACTURE'S WARRANTY AND ALL OUR PRODUCTS ARE INSTALLED BY TRAINED
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.