Haven Home Climate Care

Heating & Air Conditioning
2495 Princess Street Kingston ON K7M 3G1
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97%

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Reviews by rating (past 12 months)

Reviews for Haven Home Climate Care

Average customer rating:
9.8 10 (95 reviews)

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John Erb and Shireen Palamkote in Lansdowne
John Erb and Shireen Palamkote in Lansdowne
1 review Lansdowne, ON
10/10

Replacing Heat Pump

Once again, congratulations Haven Home for great service and a job extremely well done! Following a service call recommendation, we decided to replace our heat pump. The home team gave us the earliest available opening and the work was completed in less than a week from our initial call.
We'd like to extend our special thanks to:
Brian - who made the service call
Bill - who did the on-site assessment
and
The super team of Brad (who has done work at our home before) and Jo who did an outstanding job!
THANK YOU VERY MUCH EVERYONE!

1 of 1 people found this review helpful.
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Company Response

That's great news John & Shireen! We appreciate your business!

Private User
Private User
Private User reviews Kingston, ON
10/10

Air Conditioner Maintenance

Gary arrived on time and was very thorough, knowledgeable and made a point to explain some tips on filter change periods etc. Gary was professional from start to finish which is why we have used Haven to purchase, install and maintain our furnace, water heater, air conditioner and gas fireplace.

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Company Response

That's great news! Thank you very much for your business.

Terry in Gananoque
Terry in Gananoque
1 review Gananoque, ON
10/10

furnace quit

We called Haven Home at 12 o'clock and explained our furnace was blowing cold air. We live 30km away from their store. A technician (Nick) arrived by 1:15 and investigated the problem. We needed a new furnace, Nick called the office to have a salesperson contact us. Herb arrived at 3 and walked us thru options. Both Haven employees were very courteous and knowledgeable.
Thank you Haven Home Climate Care

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Company Response

Thanks Terry! We appreciate your business.

Fireplace in Kingston
Fireplace in Kingston
1 review Kingston, ON
10/10

Gas Fireplace Fix

We had Nick from Haven Home come in to fix our gas fireplace today. He did a fantastic job. He replaced the gasket, cleaned the fireplace, painted the box, pretty much a complete overhaul. A very professional job. Well done.

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Company Response

That's great news! Thank you for your business.

Private User
Private User
Private User reviews Perth Road, ON
10/10

Furance service

The furnace in our new house stopped working. We did not know if it was the propane or the furnace itself. We have been a customer of Haven for over 25 years at our previous house. So there was no question that we would phone them to help us out. Nick came out and showed us where the gauges were on the propane tanks (which were empty). But he looked at the furnace and the fireplace for us. Explained what to do when the propane was refilled. And showed us how to use the fireplace for heat if the power goes out. The service has always been superior and I would recommend Haven and Nick.

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Company Response

Thanks for your business! We are glad Nick was able to help.

Private User
Private User
Private User reviews Kingston, ON
10/10

Furnace Cleaning

I would like to thank Steve who performed maintenance/cleaning on my furnace today. He provided me with important information regarding filters, how my furnace was running etc. I really appreciated his attention to detail.

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Company Response

Thanks for your business!

Umpy in Kingston
Umpy in Kingston
0 reviews Kingston, ON
10/10

Hot Water Tank

Andrew and Peter were here to do a new water tank installation. They were prompt, courteous, and explained things to us as they did the job. Excellent work, excellent workers!

1 of 1 people found this review helpful.
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Company Response

That's great news! Thank you for your business.

Judith in Toronto
Judith in Toronto
1 review Kingston, ON
10/10

Furnace PTV

Ken, the technician, was very efficient and pleasant. He checked the thermostat and changed the batteries as well as cleaned the furnace and tested all sensors. He also changed the filter and dated the new one.

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Company Response

Thank you for your business Judith!

Haven Home Care in Kingston
Haven Home Care in Kingston
0 reviews Kingston, ON
10/10

Reset hot water tank

Received same day service despite calling in after the lunch hour !

The service technician, Kenn, was especially friendly, likeable and courteous.

Kenn resolved the issue quickly and checked for other potential issues that may shortly arise. Additionally, he disclosed his "trade secret" to help me resolve the problem if it arose again. Kenn also provided suggestions regarding semi-annual maintenance techniques.

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Company Response

That's great news! Thank you for your business.

Leo in Kingston
Leo in Kingston
0 reviews Kingston, ON
10/10

Gas Furnace Upgrade

Haven Home Climate Care just upgraded my forced air gas furnace by adding an ElectroAir HEPA/UVC/PCO/VCO Filtration System plus a LifeBreath 99-FlOTHRU Humidifier to help me better cope with 'chronic Rhinitis' (allergies). Both Bill, the sale rep and Andy and Peter, the installation techs were very professional, prompt, courteous and informative. No high pressure at all. In addition the office staff were also pleasant and efficient. Several years ago I had my hot water tank replaced by Haven with the same positive experience. Many thanks to all for a job well done.

1 of 1 people found this review helpful.
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Company Response

Thank you for your business Leo!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Haven Home Climate Care

Haven Home ClimateCare is a progressive heating, cooling, indoor air quality and fireplace company serving Kingston and the surrounding areas. We specialize in green options for heating and cooling your home including hybrid heat pump systems, geothermal, on-demand water systems, and hybrid hot water heaters. Family owned and operated.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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