In the spring, I noticed a troubling leak in my basement, and upon closer inspection, it was clear that the culprit was a compromised section of the brick and cement foundation on the side of my house. I reached out to Otto's Masonry, and I couldnt be more pleased with the decision.
From the outset, John reviewed the site and evaluated the quote. He was the epitome of professionalism. He arrived promptly for the assessment, thoroughly inspected the damage, and provided a clear, detailed explanation of the necessary repairs. His quote was fair, and he gave a realistic timeline for the work to be completed.
The repair process was smooth and unobtrusive. Eckhard worked diligently over two days, removing the damaged bricks with care and skillfully applying the new cement foundation. He paid meticulous attention to detail, ensuring that the new section blended seamlessly with the existing structure.
Most importantly, the quality of the work was exceptional. Since the repair, weve run a water test and Im relieved to report that the basement has remained dry. Moreover the side of the house looks as good as new.
I highly recommend Otto's Masonry for any masonry needs. Their friendliness, expertise, and commitment to my satisfaction were top tier. If youre facing any masonry issues, they're the team to call.